Developer forum

Hi there, Our recurring orders our failing even though the payment seems fine. On the order log I see this: Dynamicweb.Ecommerce.CheckoutHandlers.AltaPay.AltaPayCheckoutHandler Recurring order failed for ORDER10133 (based on REC86). The payment faile ...

I have 2 sites in a solution, and I would like to set VAT for each site specific. 1) So System VAT is not a option. 2) Setting VAT on each country is not a option, as countries are solutionwide (Country name can be translated, but VAT is bound togeth ...

Hi, A customer is requesting 2 websites to have different order prefixes (i.e. W_ORDER vs L_ORDER). We can't seem to do this through the UI, but we may be able to do it through a OrderIsPassedToCheckoutHandler notification. Before we go down a rabbit ...

Hi guys, What would be the best way to implement a check for duplicates on the ProductNumber? What I want is to avoid mistakes when defining products. The ProductNumber should be unique. Thank you, Adrian ...

Hi there, It seems that the Customer Experience Center doesn't differentiate between carts and orders. In the code I can see there's logic to display either orders or carts using a filter: switch (settings.OrderTypeToShow) { case OrderType.Or ...

Hi there, I have another interesting discount problem. Here are some of the requirements: A user can add products to the cart using Express buy (with subscriptions). When they are creating their first subscription, they can choose one free product. T ...

Hi, We were trying to set some sorting in the Customer Experience Center but ran into some issues: Sorting by Price does not behave correctly I tried both with querystring parameters and backend settings https://www.screencast.com/t/NbeKkahq Repro st ...

Hi If you have two language (language L1 and L2) versions of products and two usergroups (group A and B) is it then possible to setup these permissions: Group A can read L1 products and make L2 versions of these products Group A has full permissions  ...

Hi How can we force Ecommerce.Common.Context.LanguageID to follow the language and currency set in Ecommerce Setting in website settings. As we run two websites on the same domain we experience that users are stucked to the language & currency se ...

Hi guys, I am using DW 9.12.10 with a custom Rapido. I have received a request from our customer to set up a discount that would apply to all products except for a few product numbers. I have tried first to set it up leaving "Included products&q ...

Hi Is it plausible for DW to handle variants in assortments? When Ill look on EcomAssortmentProductRelations, there is a VariantID column, but when ill adds a product with a variantid and recalculate assortments and look in EcomAssortmentItems the ma ...

Hi guys, I have a solution based on DW 9.13.12 and standard Swift. I have defined a few Variant Groups and I am trying to combine products into a Variant family. I have noticed 2 errors: 1. When trying to add a new value to an existing Variant group, ...

Hi DW, Is there a way to override free shiping if the cart contains certain products? As far as I can tell the free shiping is part of the main shipping method and not available for each fee rule. If it's not possible it would make it more flexib ...

Hi there, I have a site with Click and Collect which renders stock locations. I have a few questions related to how the locations are rendered: 1. It seems to be using /Templates/eCom7/ShippingProvider/StockLocationServicePoint.html. Where is that co ...

Hi there, I have a solution where the customer wants to give a discount (a product) to users that are creating their first subscription. In our current setup, the product is also given to users that create regular orders. I can set "Usage per cu ...

Hi there, According to AltaPay, their gateway supports Icelandic. However, the DynamicWeb implementation doesn't. Can that be added? Looks like it's just one extra line in GetOptions of AltaPayCheckoutHandler.cs with "is" as the lan ...

Hi, We have an order whose payment has not been completed in the payment gateway, but the order has been considered as completed in DW. Looking into the database, we compared the data of that order versus a completed one, and we discovered that they  ...

Hi there, Which prices are taking into an account when a recurring order / subscription is created? The original price at the time of purchase or the current price at the time the recurring order is created? In the latter case, will the order go thro ...

Hi, We are not sure what has happened but the product.index has started to fail. We have tried to delete it, rerun and so on but with no luck. The log error states. 2022-09-05 14:59:13.251: Product index builder experienced a fatal error.. System.Arg ...

Dear Support, I have one problem in the checkout as even customer have the address information in his profile, it keep on showing the error message and cannot proceed to checkout with "Ship to billing address" option. Could you please advic ...