Developer forum

Hi DW, Is there a way to override free shiping if the cart contains certain products? As far as I can tell the free shiping is part of the main shipping method and not available for each fee rule. If it's not possible it would make it more flexib ...

Hi there, I have a site with Click and Collect which renders stock locations. I have a few questions related to how the locations are rendered: 1. It seems to be using /Templates/eCom7/ShippingProvider/StockLocationServicePoint.html. Where is that co ...

Hi there, I have a solution where the customer wants to give a discount (a product) to users that are creating their first subscription. In our current setup, the product is also given to users that create regular orders. I can set "Usage per cu ...

Hi there, According to AltaPay, their gateway supports Icelandic. However, the DynamicWeb implementation doesn't. Can that be added? Looks like it's just one extra line in GetOptions of AltaPayCheckoutHandler.cs with "is" as the lan ...

Hi, We have an order whose payment has not been completed in the payment gateway, but the order has been considered as completed in DW. Looking into the database, we compared the data of that order versus a completed one, and we discovered that they  ...

Hi there, Which prices are taking into an account when a recurring order / subscription is created? The original price at the time of purchase or the current price at the time the recurring order is created? In the latter case, will the order go thro ...

Hi, We are not sure what has happened but the product.index has started to fail. We have tried to delete it, rerun and so on but with no luck. The log error states. 2022-09-05 14:59:13.251: Product index builder experienced a fatal error.. System.Arg ...

Dear Support, I have one problem in the checkout as even customer have the address information in his profile, it keep on showing the error message and cannot proceed to checkout with "Ship to billing address" option. Could you please advic ...

Hi, A shop owner, has the problem that some orders have a mismatch in orderId between QuickPay and Dw. That means they can see the orderId in QuickPay but it is not to be found in DW. We investigated the log directly in the database for a specific Qu ...

Hi guys, I have just upgraded one of our solutions from DW 9.9.x to 9.13.11. Apart from a bunch of other problems, the one that is critical is the inability of finalising orders. We get this message in the log of the order: Order Step validation fail ...

Hi we have an Internation webshop where the shipping fees are based on neat round danish prices as default, but are converted to euro based on where the costumer comes from. But the problem when a costumer makes an order in EURO on a product - it res ...

Hello! I believe I've stumbled across a bug in Ecommerce > Loyalty points after reviewing this screencast with a colleague. After a user earns loyalty points, the Reward rule's usage metrics do not update to indicate it's been utilized ...

Hi Is it possible to have two different shops with two different order contexts attached to two different websites that uses the same domain? We are facing problems when adding products to the cart on one of the websites. The problem is that after ha ...

Hi the manual says it is not possible to refund orders from Dynamicweb, as this is not supported. https://doc.dynamicweb.com/documentation-9/ecommerce/carts-orders/rma#4944 Its confusing to have a button that is not able to do what it says. men I sug ...

Hi support, For our customer we would change the canonical url of the products. This contains the category path at the moment, but has to point to the short url version of the product, see: Current canonical: https://ridgidkollmann.com/nl/product/rio ...

Hi support, In all the ecommerce url's there is an obligated "shop" part in the url, we can't parse. Also not with "Hide in url" option in the Properties of the e-com item publisher page. This results in: https://ongediert ...

Recently we upgraded from 910.12 to 9.13.8 After this, we are getting the following error. System.MissingMethodException: Method not found: 'Double Dynamicweb.Ecommerce.Frontend.Cart.ProductReserve.GetReservedAmount(System.String, System.Stri ...

Hi, I need to have individual shipping per product/orderline, where the end-customer is able to select the desired shipping-method, when adding the product to the cart. What would be the best way to achive this? I would like to use the built-in featu ...

Hi guys, I am trying to implement Razor based navigation and I see that Node class does not have a SortOrder property and nodes are rendered alfabetically. I am using NavigationTreeNodeViewModel Is there any way I can sort these nodes based on the so ...

When you sort by ProductReplacementProduct in the Ecom list you get a YSOD. You then need to change or delete your settings in the PersonalSettings by removing the column SortColumnId from the record for ProductList. I believe this is caused by the e ...