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Product info doesn't get updated
Hi, Updating ecom product-data seems to work in the backend, but the frontent content of the product page doesn't change. There is an error generated in the Windows eventlog. See below. Customer issued this problem, because for them, updating an imag ...
Ton Martens
22/01/2016 15:47:03
Last post: 25/04/2016 08:38:39
Index build fails : Lock obtain timed out
Hi, I am having difficulties building the Ecom index. When I try to do it I get an error : Lock obtain timed out: NativeFSLock@(my solution)\Files\System\Indexes\Products\Products Index\Products\write.lock at Lucene.Net.Store.Lock.Obtain(Int64 lockWa ...
Gaetan Di Caro
21/04/2016 08:25:33
Last post: 21/04/2016 13:48:15
RMA - Filtering the RMA’s
Hi, In the RMA in the backoffice, the free search analyzes the product fields? If yes, which ones?
I want to search by product Name/ID/Number. Best Regards, Ricardo ...
Ricardo Pereira
19/04/2016 18:23:14
Last post: 21/04/2016 01:24:13
Cart module - Email text/plain
Hi, I have to send an email to an automated service when an order is placed on the website. I tried to use the cart module to send an email notification with a specific template, and the email gets sent alright. However this email must be sent in tex ...
Gaetan Di Caro
20/04/2016 08:23:36
Last post: 20/04/2016 12:02:10
Product Group sort
Hi, Is it safe to assume Product Groups would inherit the sorting features in the module? (check attachment) Looking at the options, I'd say it does not, but I would like at least to get the sorting order of the backend. How could I do that? The sort ...
Nuno Aguiar
19/04/2016 20:11:08
Last post: 20/04/2016 10:51:10
StockLocations in ProductList
Hi guys, I can't access at the StockLocations Loop in the ProductList but in the product detail it appears.It seems that the loop is not triggered by the template. DW version: 8.8.0.2 Thanks, Best regards, António Ramos ...
António Ramos
15/04/2016 16:42:33
Last post: 18/04/2016 16:14:02
Flat rate tax provider
Hi there, I've set up 3 different Flat Rate Tax Provider since we need to have different taxes percentages for some regions. I'm not getting taxes if the country checkbox is unchecked. Once I check it, I'm starting getting taxes from each Flat Rate T ...
Mario Santos
04/04/2016 13:28:15
Last post: 15/04/2016 13:03:34
The message is not published to: Facebook...
Hello I'm trying to publish a product from the Ecommerce section under the marketing sheet, see attachment. The error is #The message is not published to: Facebook - [(GraphMethodException - #100) Unsupported post request.]. Please republish to publi ...
Kim Søjborg Pedersen
13/04/2016 15:29:43
Last post: 14/04/2016 03:03:30
Loyalty Points missing from Management Center
I have multiple sites with this issue. I am attaching a screencast that shows the missing item under Management Center/Ecommerce/Orders. I have compared the licensing on this app with one that displays the link correctly. Thanks in advance for any su ...
Terri Donahue
12/04/2016 21:14:03
Last post: 13/04/2016 09:21:17
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Info Service Direct not working
Info direct service is down, we are getting a Please enter the correct data for Info Direct service (Fail to authentificate the user;) So since we dont have a user for Info Direct service, we are guessing this is an issue with you please confirm as w ...
Jakob -
01/04/2016 16:54:36
Last post: 11/04/2016 09:16:02
How do I prevent an order from finalizing?
Hi guys, I have a situation where I do all sorts of fancy stuff in the EcomCartOrderIsPassedToCheckoutHandlerObserver
As a last step in the EcomCartOrderIsPassedToCheckoutHandlerObserver I send the order to another system. Now I need to implement a n ...
Peter Leleulya
08/04/2016 10:57:12
Last post: 08/04/2016 17:35:17
Get the whole group path
Hi Guys, Is there a way to get the whole group path (like the breadcrumb) using just the GroupID? Or at least to get the topmost Group based on the GroupID? Thanks, Adrian ...
Adrian Ursu
03/04/2016 20:30:24
Last post: 04/04/2016 08:28:55
Create Orders From Backend
Hi Is it possible to create orders directly in the backend ? i want to use this since i am creating a data integration module that uses the order provider as a source provider and i have then created a custom provider to handle the information, but f ...
Casper Andersen
31/03/2016 09:07:14
Last post: 31/03/2016 09:38:23
Removing product catalog name from URL
We would like to remove the product catalog name from the URL. E.g. Change this: http://www.prendo.se/sv-se/produkter/profilprodukter/pennor/kulspetspennor/kulspetspenna-eventi-velvet-hearts
to this: http://www.prendo.se/sv-se/profilprodukter/pennor/ ...
Grant Menzies
24/03/2016 10:47:41
Last post: 30/03/2016 11:34:46
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Finding values based on multiple criteria in the index
Hi guys, How do I set up the index to search for mutiple partial matches? Something like Contains Any? E.g.: ....?Name=John, Peter would return items where the name is John Doe, Peter Pen, John Petersen and so on. Imar ...
Imar Spaanjaars
23/03/2016 16:04:24
Last post: 30/03/2016 00:56:25
Finding empty values in the index
Hi there, How can I find products that have an empty string / null value for a speciifc custom field? I don't see anything like "Is Null" or similar. Thanks, Imar ...
Imar Spaanjaars
23/03/2016 14:14:45
Last post: 30/03/2016 00:55:56
Normalize latin characters
We use the "Normalize latin characters" option in our solution for prendo.se. This works for all characters apart from the Swedish "å". Actually it may well be that it works fine for this character and it returns an "aa". We would however like it to ...
Grant Menzies
29/03/2016 13:13:17
Last post: 29/03/2016 13:22:08
New Index Set "Groups" Order
Hi, We have a client that want 5 groups of sorting in a product list. E.g. sort group 1 = Product Name ASC, Product Price DESC, Product Number ASC. sort group 2 = Product Number DESC, Product Price ASC, Product Name DESC. Is there any way to do this ...
António Ramos
28/03/2016 16:59:56
Last post: 29/03/2016 09:10:11
Upload file on shopping cart
Hi, I need to let the user uploads a file on shopping cart module. I've created a order custom field (type file) to that and an input type file on template. I've tried to upload pdf's and images but without luck. The value is saved on DB but the file ...
Mario Santos
17/03/2016 18:38:27
Last post: 29/03/2016 09:08:50
Export Product list from a group
Hi Guys, Is there any way to easily export the products from a Group by using a link in the right-click menu? Just like it happens for Users? I need to let the admin export the list of products from the backend without having to edit a Data integrati ...
Adrian Ursu
28/03/2016 14:48:47
Last post: 28/03/2016 22:38:39