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"Customers also saw" : Empty the cache
Hello, On one of my solutions the "Customers who saw this product also saw" section on the product page shows products which are not there anymore. Is there a way to reset the data for this feature, or have it update ? I haven't found anything in the ...
Gaëtan Di Caro
19/09/2017 09:33:12
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Navigation XML Group sorting
Hello, I noticed, that if i set the Navigation properties on a page with an ecom catalog to the following, the Navigation XML is created with the group sorted according to how it appears in the Ecommerce Center (See the attached file Navi_correct.png ...
Jan Sundgaard Schultz
11/09/2017 11:34:38
Last post: 11/09/2017 12:11:14
ChargeLogic canceling payments
Hi there, I'm trying to use the ChargeLogic Connect payment gateway but the payment is always cancelled. We realized that there is a "?Action" parameter with value Approve but DW is redirecting to the cancel state (and template). If we remove the "?" ...
Mario Santos
08/09/2017 11:00:17
Last post: 16/01/2018 15:44:01
GLS Shopdelivery: Notification mails from GLS
Hi, when setting up a GLS shipping provider, you are able to check 'Send e-mail notification'. Here's the manual on the subject: http://doc.dynamicweb.com/documentation-9/how-tos/providers/gls-shopdelivery#sideNavTitle1-2 "Check Send email notificati ...
Martin Christensen
05/09/2017 13:45:28
Last post: 07/09/2017 14:38:37
Cart Commands : update order line custom field
Hello, I'm trying to update an order line's custom field with javascript, namely saving a comment on the order line (without placing the order). I read the shopping cart documentation but I haven't found an answer. Basically I'd like to do something ...
Gaëtan Di Caro
05/09/2017 10:24:07
Last post: 06/09/2017 10:55:47
Undesired Cart sharing between users
Hi guys, I have a strange behavior on one of our solutions. It is running 9.2.14 and it is based on Wrap. The setup is pretty standard and it involves users posting a quote request, the backend admin approving it, then the user transforms the approve ...
Adrian Ursu
05/09/2017 09:51:49
Last post: 05/09/2017 15:46:16
Activity Log for Ecommerce
Hi Guys, I have a situation with a customer that claims some products from the catalog are missing. My feeling is that one of the admn users have deleted an entire product category and the associated products, but I need a way to prove that. Is there ...
Adrian Ursu
01/09/2017 10:45:13
Last post: 01/09/2017 12:15:14
Reorder BOM products
Hi guys, We have recently managed to upgrade to 8.9.7 in order to take advantage of the new feature of reordering orderlines with Fixed price type. However, we have noticed an issue (that might not be related especially to this release) when reorderi ...
Adrian Ursu
31/08/2017 23:51:35
Last post: 05/09/2017 12:14:13
Score amount on product search
Hi, Is there any way to see what the score is on the product catalog? We have a customer that wants products that have the searched term in the name to rank higher, and even after setting a boost to 100, I am not getting the expected result. I have a ...
Nuno Aguiar
31/08/2017 01:25:31
Last post: 31/08/2017 12:22:36
Voucher discounts
Hi, I'm trying to get the voucher based discount to work on a DW 9.2.17 solution. I created a Voucher list with some voucher codes. And I created a Sales Discount with discounttype 'Order field discount unique voucher' (see attached screenshots). Whe ...
Jesse Bakker
28/08/2017 14:08:42
Last post: 21/09/2017 10:26:48
Abandoned cart
I'm testing abandoned cart, but I'm not receiving the email. I've testet a simple contact form and this works fine, so sending mails from the website is no issue. It looks like my cart times out even if I keep browser open. I Management Center the ex ...
Filip L.
24/08/2017 16:02:25
Last post: 30/08/2017 08:54:05
Discount based on ranges
Hello, Do anyone have experience with creating discounts based on ranges? Let say the user will get 5 % discount for orders larger than 500 $ and 10 % discount for orders larger than 1000$ and so on. Best regards, Anders ...
Anders Ebdrup
19/08/2017 08:11:46
Last post: 21/08/2017 09:27:12
Best way to use variant with many different size groups
Hi We have a costumer who sells childrens clothes. They use variants for size etc., but the problem is that they have many different size groups, as each brand has their own size logics. Some have numbers, some have ages and some s,m,l etc. All in al ...
Hans Ravnsfjall
17/08/2017 16:59:41
Last post: 18/08/2017 12:12:59
Instantsearch and productgroups
Hi, I'm working on a solution in DW 8.8.1.6, which is using the Instantsearch feature. It works as it should, but we would like to change it to search in the current productgroup at first and if no results, then search in all other groups. I'm using ...
Kurt Moskjær Andersen
16/08/2017 09:49:04
Last post: 16/08/2017 10:22:17
Show Price without VAT in Edit Order and Edit Quote
Hi Guys, I have this request from our newest client that they want to be able to edit the price on Quotes without VAT. Most often, especially in B2B scenarios, the Sales Reps have the Price without VAT as a reference. Which makes editing a quote (or ...
Adrian Ursu
09/08/2017 09:45:22
Last post: 01/08/2023 15:42:00
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Order discount provider
Hi Guys, Is there any way I can extend the Order Discounts section? I know we use to be able to do that for Sales Discounts but I understand that Sales Discounts is deprecated and we should advise our customers to only use Order Discounts. Any altern ...
Adrian Ursu
07/08/2017 11:49:12
Last post: 07/08/2017 13:18:04
Error on adding Product Category
Hi Guys, We have a DW solution where we want to include some Product category fields. But when saving the productgroup with the new product category it crashes. It returns with the following .net error: [SqlException (0x80131904): The UPDATE statemen ...
Jesse Bakker
27/07/2017 12:58:09
Last post: 04/08/2017 15:25:25
Page size on Ledger Items list
Hi Guys, i have a solution running 8.9.2.5. I have a list of Ledger Items that contains 23 records. I have set the PageSize to be 10 (as I usually do) and now the List of ledger Items is limited to 10 elements, meaning that the PageNum tag always ret ...
Adrian Ursu
20/07/2017 13:37:31
Last post: 09/08/2017 17:06:16
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Override prices when placing order
Hi guys, I have asituation where I need to allow the Sales Reps of a company to submit an order while impersonating another user but in the process they want to have the ability to override the prices. I am thinking an Input field on the orderline of ...
Adrian Ursu
20/07/2017 10:37:57
Last post: 20/07/2017 13:18:02
Affiliate sales
Hi Guys, I have a request from one of our customers. They want to run a campaign and reward any of their existing customers that will recommend their products to new customers. Basically, if Customer x will recommend the products to NonCustomer Y, bo ...
Adrian Ursu
19/07/2017 11:38:27
Last post: 20/07/2017 11:59:21