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Forum » Ecommerce - Standard features
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Product sale report - where does data come from?
Hi In the Ecommerce you can get the report "Product sale" under "Statistics". Where does data for the report come from? Is it from a table in the database or is it based on a query? I would like to know because I would like to get programmatic access ...
Lars Larsen
13/08/2019 12:24:00
Last post: 13/08/2019 15:06:20
No Error Message for Customer Number
I added a Customer Number field to the Billing Address template and while doing so, I realised that Customer Number didn't have an Error Message tag associated. All other Customer tags seem to have one, for example Ecom:Cart.ValidationError.EcomOrder ...
Mafalda Correa
12/08/2019 19:41:01
Last post: 13/08/2019 14:22:46
Viewing order removes products from the cart
Hello all We have a page where we set up a Customer Center module and a Cart module because we were having issues with the Order details some weeks ago. Before on this same page, we only had a CC module and had the OrderDetail.cshtml template to disp ...
Fabio Monte
02/08/2019 11:48:34
Last post: 07/08/2019 10:11:23
Recurring orders admin
I'm trying to create recurring orders using the API, and not sure if it is the code or the administration interface that is not working as expected. The version of DW i'm using is 9.6.12. Look at the attached image, there are no recurring orders in t ...
Martin Grønbekk Moen
01/08/2019 10:57:10
Last post: 01/08/2019 14:21:51
Update Stock
Hi , Ecommerce > Product Catalog > Product List show stock 0. but go in product detail, show stock 99999 . Then check in database , the stock is zero. And also this product is still showing in website. Please advise. https://www.loom.com/share/ ...
Tin Ma Ma
01/08/2019 06:45:54
Last post: 10/05/2022 12:10:43
Security Permission
Dear Sir, After enabling the security permission, change password does not meet the configured security setting. It does not prompt for error. This gives the user to the wrong perception that password was changed successfully which in fact it is not. ...
Thet Nongphu
31/07/2019 12:50:33
Last post: 31/07/2019 15:20:33
Fee Calculation
Dear Sir, I have enabled the 'Use alt. delivery country' for shipping in the fee calculation. But, either check or uncheck, the shipping fee is calculating based on the delivery country. And then, the same flow for payment. Rightfully if the ship-to  ...
Thet Nongphu
31/07/2019 09:15:11
Last post: 06/08/2019 10:22:20
Exception when adding to cart
Hi Occasionally, users are met with this exception, “this sqltransaction has completed it is no longer usable” have tried to google it, and read that it may be due to the fact that several times in row the Rollback method I called on a transaction. h ...
Mark Preisler
29/07/2019 13:53:33
Last post: 11/09/2019 07:56:48
Facet for Rating
Hi guys, I was trying to set up a facet for Rating based on the standard Rating field on the product. I tried several options but ended up nowhere because it looks like the values in the index are somehow broken. Just to be sure it's not my version t ...
Adrian Ursu
26/07/2019 17:49:00
Last post: 02/08/2019 11:01:13
Different free products for different order values
Hi guys, I have a solution running 9.5.3 and a customer that wants to give a different product as a gift depending on the value of the order. I have asked them to define the discounts in reverse order (starting with the highest value) and I have set  ...
Adrian Ursu
18/07/2019 17:05:16
Last post: 01/08/2019 14:52:59
Facet Options for Int32 fields
Hi, I am running on 9.6.3 and have a Repository with custom product fields, where one is of type integer (Int32). We call it "Minimum seats". We then created a facet and tried to get facet options from that field, but got none. Shouldn't the Reposito ...
Nuno Aguiar
11/07/2019 16:57:16
Last post: 08/01/2020 10:39:42
Customer Number and Customer Name put in Email Subject
Hi, Is there any way to put the customer number and customer name in the order email subject in Shopping Cart App? Regards, Myint ...
Myint Than Tun
10/07/2019 12:30:25
Last post: 11/07/2019 01:55:47
Currency issue
Hi, We have a solution, where we get a PriceInfoCurrencyException when accessing the cart (not everytime). The user har DKK as currency, the cart has DKK, the prices in EcomPrices for the products and the usergroup are all DKK. Still I see this in th ...
Mikkel Ulstrup
10/07/2019 09:26:09
Last post: 16/08/2019 11:34:33
Discount Issue
We have configured Discount for Subtotal Over $100 will get $5, (image attached) but this discount appplied with vat amount also, (image attached) is there any wayto configure discount only for product total without vat??? When i check the backend or ...
Shiwanka Chathuranga
02/07/2019 06:31:18
Last post: 08/07/2019 01:24:58
Multiple carts for same user
Hi, If I check the EcomOrders table I can see that for a number of users there are multiple carts. We have the only the "Recalculate a user's cart when the user logs in" checked in the cart settings. What could be the scenarioes where a new cart is c ...
Aki Ruuskanen
25/06/2019 16:01:13
Last post: 20/08/2019 09:51:30
Ecom Logging
We have a solution that does not have ecom logging disabled via the Solution Settings. It is not logging anything in the ecom logs. Is there another location where this can be disabled that I can check? https://www.screencast.com/t/qrYUEIyl6 ...
Terri Donahue
21/06/2019 16:19:36
Last post: 25/06/2019 19:39:45
Get all info on sales on a certain product
Hi We need a solution for a costumer who wants to get an overview on all info product sales, product by product. In other words, they want to be able to look up a product, and see who has bought the product and how many instances of the product is so ...
Hans Ravnsfjall
17/06/2019 15:28:20
Last post: 20/06/2019 11:12:54
Repository processing
Is there a way to forcibly stop a repository build from running? Both instances were started at the same time and niether will complete. https://www.screencast.com/t/JRwgrf5fbE ...
Terri Donahue
11/06/2019 17:54:39
Last post: 12/06/2019 15:29:59
Order Fields tags inconsistency
Hi, There seems to be a little bug on Order fields tags. I gave a different value for the System name and the Template tag, and noticed that the {OrderField}.Name tag uses the System name value instead of the Template tag value. Images below: Regards ...
Mafalda Correa
07/06/2019 17:51:49
Last post: 11/06/2019 11:08:36
Variant combination order does not match error
Hi, When trying to unfold variant combinations in the product list i get this error message: Variant combination order does not match. Expected order is VÆLG FARVE,VÆLG FASTHED,VÆLG TOPMADRASBETRÆK. Current order is VÆLG FASTHED,VÆLG FARVE,VÆLG TOPMA ...
Thomas Larsen
06/06/2019 13:31:18
Last post: 07/06/2019 15:33:47