Developer forum

On a client site, we've set the cart lifetime to 30 days, but yesterday, a customer of theirs completed a purchase with a cart from early December. How do these carts work? Is the lifetime set from our configuration point and onwards or do they apply ...

We are getting validation failed error on Order steps, Log error is attached as image, any idea why it happens... this happens only on some orders. after the error, it reders back to previous step ...

Dear All, I have 3 ecommerce websites with 3 different shops. May I know how can I configure to have the different order prefix for the orders from each shop? Or may I know is there a workaround regarding this? Thank you! Best Regards, Nyein ...

Hi, Having worked with Customers that have a LOT of discounts we've come to realize/collect some feedback that might be helpful. Most importantly relates to having a cleaner UI to help visualize all of the "active" conditions without having to scroll ...

Hi, So using the Repositories / Indexes I've querying products for at specific group that I want to sort by price (Asc/Desc) and show them in the frontend. That works fine until there are some of these products that are discounted. It seems like it i ...

In order/discount you can create product discounts (10% on all products with a spesific voucher code). When the cart is displayed, the discount from all products in the basked is summarized. Is there a setting to configure that discount is displayed  ...

Hi, I am getting a server error editing ecom groups associated with Discounts. This started happening after a recent upgrade to 9.7 (currently in 9.7.5) I tried looking at the source code of the EcomGroupEdit.aspx file but there are 2 GetType methods ...

Hi there Our customer is having problem viewing order details on their laptop. See attached photo. It doesnt matter if they minify the left menu, it still doesnt show product number. Is this something that can be fixed? They have to be able to work " ...

Hi, I have a solution where I don't want to show BOM products in the producstlist. I only want to show them on product detail. So I have product A which is just a good old regular product. I go to the page that shows product A. Product A is also, tog ...

Hi When the order is set to completed in the backend an e-mail invoice is send to the customer. How do I manage to send a german translated invoice mail to german customers and a english invoice to english customers? Best regards Kim ...

Hi, I found an issue working with the AvailableAmount tag. When I add products to the Cart, the reserved value is deducted from all units, instead of only being deducted from the unit I added to the cart. See the video below: https://www.screencast.c ...

Dear All, We have 5 different websites and each website has its own shop. And in cart module of each website, it is also selected the related store. And I logged in with my account on the first website and add some products from that website to the c ...

In a web shop, many discount types may occur at the same time. Sometimes some products are on sales, and sometimes a customer has a order discount due to some criteria. For example; I'd like to sell out the glasses in my webshop, with 20% discount. A ...

The Ecom:Order:OrderLine.ProductIsActive System.Boolean and Ecom:Product.IsActive tags are not updating after the product is saved. Both in the Cart and in the Order Details, if I change the product from active to inactive, the tags don't update to s ...

Hi DW, I have been trying to generate a full sitemap with all products included, by using the feature Enable "Show in sitemap" for all pages. All the different products group has show in sitemap enabled - but a lot of the products are still missing i ...

Hi guys, I am wondering if there is any way to include custom group fields in Ecom Navigation xml. I see that by default they are not included. Thank you, Adrian ...

Hi, Our customer wants to profile the users according the main product groups of both the Ecommerce and PIM. For instance, a "Microwave profile" for the users watching microwave products. We created the profiles in the Marketing Personalization area. ...

Hi, I'm using ChargeLogic for a solution and I was having trouble with Saved Cards. The Ecom:Cart.Paymethod.SupportSavedCard tag in the Paymethod loop returns true and the option to Save Cards shows. I could even save cards without any problem, but w ...

Hi there, We have a customer that ships worldwide, and as you would guess we don't know all country regions in the world. Currently in the checkout process, shipping methods are returned when they match order's country and region. Would make sense to ...

I would like to give 20% discount on some product variants, but not others. Is there an easy way of doing this in DW 9.7.4 and Rapido 3.2, using the Discount and Offers module? Each variant has its own product number (EAN) ...