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Error when partial product index runs
Hi guys, We are getting this error periodically when a partial index rebuild occurs: GetProductsFromIndexQuery: An item with the same key has already been added I have looked and do not see a partial index scheduled but when this error happens the la ...
Terri Donahue
09/06/2020 14:54:26
Last post: 11/06/2020 18:32:12
ProductListViewModel - Primary Variant Id
Hi, I'm working with the ProductViewModel and needs to be able to access the Primary Variant Id on the products. I can't find it in the module Product Properties - just wondering if there are any way I can access it by default means or if it could be ...
Lasse Hove Nielsen
03/06/2020 15:34:21
Last post: 21/08/2020 11:27:40
Product 404 redirect
Hi. We're trying to redirect a product that returns 404, to another url (a new product url). Though we setup the redirect in the administration settings, it does not seem to get to that redirect. It seems like the product 404 is overueling the redire ...
Mikkel Belchuke
03/06/2020 09:08:32
Last post: 03/06/2020 10:17:06
Can't edit assortments attached products
Hey I'll get this error when entering attached products under assortments. The incoming request has too many parameters. The server supports a maximum of 2100 parameters. Reduce the number of parameters and resend the request. Running DW 9.8.5 ...
Mark Preisler
02/06/2020 09:31:56
Last post: 09/09/2020 14:17:39
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Discount Included Products with Query not working
Hi. Since the Discounts performance has been improved we were trying to use Queries again. It works well for Excluded Products It fails for Included Products https://www.screencast.com/t/IyRx1tSG In the link above you can that I have a basic Query, a ...
Nuno Aguiar
01/06/2020 19:35:06
Last post: 13/08/2020 13:32:50
Products navigation with two languages
Hi We have a solution with master website and one additioal language layer. I have a issue that all products links generated points to master page and not appropriate language layer. so for example when I visit page in english and click on link to pr ...
Ivan Marijanović
01/06/2020 12:33:16
Last post: 03/06/2020 13:09:26
Loyalty Points expiration date
Hello, I want to notify the user to tell them which of their points are about to expire. Something along the lines of: Points: 1000 100 points expire in 23 days Let's say I have these transactions: My user was awarded a total of 10300 points. He has ...
Mafalda Correa
01/06/2020 11:22:26
Last post: 02/06/2020 10:07:00
Breadcrumbs
Hi, One simple question but I cannot find the answer. We have new rapido 3.3. solution. How to turn on breadcrumbs. I cannot find in settings or anywere else palse to turne them on. I see in templates it checks if it is on! Ivan ...
Ivan Marijanović
28/05/2020 10:42:38
Last post: 28/05/2020 11:19:05
Render New URL Provider link in product list
Hi guys, I have a situation where I need to create an XML feed with products. It is similar with a Google Marketplace feed with a few extra fields. My challenge now is related to the product link. On the site on the product page, I am using the new U ...
Adrian Ursu
22/05/2020 15:01:15
Last post: 25/05/2020 08:47:17
Payment fees DW 9.8.5 (no rapido)
for a client mine, aapw, I've created a fee using this description: To create a fee: Click Click here to add a new row Enter a fee and select a type – amount or percentage Select a Total Price at which point the fee will trigger – below this threshol ...
Siv-Renate Hansen
22/05/2020 12:36:28
Last post: 26/05/2020 14:09:12
How to get invoice number and invoice date
I would like to be able to send out an email invoice to the customer when the order state is changed to "Completed". Invoice number: It is a legal requirement in Denmark that an invoice must have an invoice number. This number must be consecutively. ...
Pernille Mortensen
20/05/2020 10:36:09
Last post: 20/05/2020 10:56:47
Taxes being recalculated when viewing order in backend
Hi there, While checking completed orders in the backoffice, when we go to the log section and navigate to a different page, taxes are being recalculated: https://www.screencast.com/t/xEEN2Xs9 DW version - 9.8.6 BR, Mario ...
Mario Santos
19/05/2020 12:44:33
Last post: 01/06/2020 09:36:48
Sales statisctis with comparison
A client of ours would like to compare sales for a given periode with the same periode last year. Is this feature available in DW? If so, where can I find it? If not, can you create such a widget? ...
Siv-Renate Hansen
18/05/2020 08:43:21
Last post: 18/05/2020 09:15:28
Setting up discounts for Anonymous and B2C Users
Hi guys, I have a situation where I need to create a discount that is available for Anonymous users and users from a B2C user group but should not be applied to B2B users (from another user group). I see that I can choose the UserGroup but I don't se ...
Adrian Ursu
15/05/2020 13:08:09
Last post: 15/05/2020 13:18:51
Error when merging carts
Hi there, We checked both the "Keep anonymous cart when user logs in" and "Merge the anonymous cart content with the cart saved on the user when logging in" in Settings - Ecommerce - Advanced -> Shopping Cart, but when there is already something i ...
Asdis Gudmundsdottir
14/05/2020 14:48:07
Last post: 23/07/2020 10:11:33
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Error creating groups
Hi Team, I am getting this on all sites on a couple of our servers. Any idea what I can check to try to resolve this? A copy of this site on any of our other servers works fine so it definitely appears to be a server setting that is causing the error ...
Terri Donahue
11/05/2020 19:11:00
Last post: 12/05/2020 20:00:52
Assets do not allow mp3 files
Hi, We have a customer (without PIM) that went live with 9.5/9.6 but now is on 9.8.4 So far so good, but the problem is that we have some mp3 files in EcomDetails. It looks like for a customer without PIM we can't access Asset Categories settings (wh ...
Nuno Aguiar
11/05/2020 11:32:47
Last post: 11/05/2020 16:24:17
eCom:Related.MoreFromSameManufacturer ignores Active status on product
Hi guys, I am not even sure I am supposed to report this anymore, but I will do it anyway in case somebody else has a similar problem as I did. I had a situation with the above loop being used on a product detail page. Old project, long story. For on ...
Adrian Ursu
05/05/2020 19:10:07
Last post: 07/05/2020 11:18:18
Change Order status during checkout
Hi guys, I know it's a long shot but I have to ask. Is there a way to control OrderStatus in the checkout process? I mean, based on some criteria, to define what Order status the new order will be saved in. I have some situations where I want to avoi ...
Adrian Ursu
03/05/2020 13:01:59
Last post: 26/05/2021 13:00:53
How to use Ecommerce page URL provider?
Dear Dynamicweb, We are trying to switch to the new Ecommerce page URL provider by replacing the old navigation provider with new setup found here: https://doc.dynamicweb.com/documentation-9/platform/platform-tools/customized-urls#sideNavTitle1-5, bu ...
Anders Ebdrup
29/04/2020 15:02:34
Last post: 05/05/2020 12:15:04