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Product groups as facets
Hi, I'm working on product groups as facets. I'm trying to setup a facet that could be used as filters for product groups from third level and down (first two level is in a megamenu). I have tried to used the "Third level groups" as field on the face ...
Søren Jakobsen
22/01/2021 11:01:40
Last post: 19/03/2021 10:55:08
TNT Integration
Hi guys, Is there any supported integration with TNT shipping? Thank you, Adrian ...
Adrian Ursu
20/01/2021 16:46:53
Last post: 21/01/2021 11:48:28
Country Code for Norther Ireland
Hi. I can understand (after reading nummerous articles), that Northern Ireland is subject to Brexit, and therefor needs a new country code. Before, when submitting an order with "EcomOrderDeliveryCountry=GB", it would change it to "United Kingdom", b ...
Mikkel Belchuke
20/01/2021 12:56:04
Last post: 15/02/2021 15:27:37
Product discount - Excluded products
Hi I want to give a 20% discount on allmost all products in a shop (Rapido website). But how do I exclude products from the discount? I thougt it would be straight forward, therefore I added a specific product to the "Excluded products and/or groups" ...
Lars Larsen
18/01/2021 14:16:55
Last post: 18/01/2021 15:10:59
Add parts list product to cart always create new line
Hello, When adding a parts list product to the cart it is always creating a new line instead of incrementing an existing one - https://www.screencast.com/t/A4NoQ3idSxc The issue seems to be here - https://www.screencast.com/t/Z9mZn0m9K - shouldn't th ...
Mario Santos
18/01/2021 12:58:18
Last post: 24/02/2021 10:54:17
Lock file is NOT present
Hi guys, I have a reoccurring problem with indexes. The message received is this: Lock file is NOT present: C:\inetpub\wwwroot\AllMedia\Production\Files\System\Indexes\Products\Products\A\write.lock. Time in ms taken in Open: 2002, writer timeout ms: ...
Adrian Ursu
18/01/2021 12:30:10
Last post: 09/09/2021 08:34:32
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Deployment of EcomShops fights with the cache
Hello, When deploying a change to EcomShops using the deployment tool (enabling and setting the "Use alt. images"), there appear to be two issues: 1. The cache wasn't busted automatically, so it didn't pick up my setting until I used the new Services ...
Scott Forsyth
15/01/2021 00:21:22
Last post: 16/01/2021 06:28:41
Delete completed orders
Hi, How do i enable delete order for completed orders in DW 9.9? BR Thomas ...
Thomas Larsen
14/01/2021 08:28:04
Last post: 14/01/2021 11:29:51
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Variants and Units
Greetings, I am trying to incorporate a unit(Piece) to an variant, but i cannot get it to work. There is no unit selector in the frontend, and the unit is not set on the product. I am working on a standard Rapido solution(3.4.2) which is running: 9.9 ...
Keerthy Sethupathy
12/01/2021 15:31:17
Last post: 24/02/2021 14:47:57
bug in dateformat when listing subpages
Date format does not apply GEO settings, when showing datefields in list when listing suboages https://www.screencast.com/t/Pa4Nrixw /Hans ...
Hans Ravnsfjall
12/01/2021 09:32:13
Last post: 12/01/2021 10:04:10
Related products with viewmodel ProductCatalog.
Hi, I'm having difficulties finding the native way of finding the related products on the product page, after swapping to the refactored new product viewmodels introduced in 9.7 (?). I'm currently working on a 9.9 installation. There does no longer s ...
Simon Nordahl
12/01/2021 09:27:35
Last post: 12/01/2021 12:13:40
CurrencyService.FormatCurrency reversing symbol placement
Hi. If we use Dynamicweb.Ecommerce.International.CurrencyService.FormatCurrency(currency, value, true), the currency symbol switch from: "n$" to "$n". Before using FormatCurrency = 1.000 kr. After using FormatCurrency = kr. 1.000 This is happening if ...
Mikkel Belchuke
07/01/2021 09:05:29
Last post: 07/01/2021 10:58:13
Discount_Buy 2 Get 2
Hi, I have set up the promotion (buy 1 get 1) and the user gets 2 promotion items if he buys 2 items. And I didn't check the "Apply discount only once". That was available in my old version (9.3..). But that's not working after upgrading v9.9. May I ...
Nay Chi Phyo
06/01/2021 05:33:47
Last post: 18/02/2021 12:20:51
Product Detail page is redirected back to Product list
Hi, I am having a very weird issue in 9.9.2. Whenever a product name has a '#' or a '/' in the product name, we cannot get to product detail page and seems like we lose all query string parameters and area apparently sent to /products https://www.scr ...
Nuno Aguiar
23/12/2020 19:10:43
Last post: 15/03/2021 19:42:24
Order flows limited to a single shop
Hi there, I have a solution with multiple shops, and each shop is set up with its own order flow to trigger email notifications when the order changes state. When I look at a list of orders in the backend I can select multiple orders and apply a sing ...
Imar Spaanjaars
22/12/2020 18:56:06
Last post: 02/02/2021 00:27:18
Rounding of price calculations in checkout
We have a problem in one of our customers shops, where the calculation of payment fees, vat and totals are mathematically correct but looks wrong because of the rounding. This is what the customer sees and what the bookkeeper has a difficult time han ...
Pernille Mortensen
21/12/2020 14:05:12
Last post: 19/01/2021 19:31:31
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Impersonate
Greetings We are having some trouble with the impersination feature. We never get any users to appear in the list 1. We set up a page and query publisher app. 2. Setup it up with this query But we are never able to get a list of users to impersonate. ...
Anton Marinó Stefánsson
21/12/2020 10:26:48
Last post: 21/12/2020 12:49:44
DiscountValidationResults loop empty using products
Hi there, The loop DiscountValidationResults is empty when we the discount is limited to specific products - https://www.screencast.com/t/zChLIop0RkWN Is not included in the screencast but the same is happening when Product Quantity section is set. D ...
Mario Santos
17/12/2020 18:34:22
Last post: 29/01/2021 00:22:07
Using reference fields for queries and facets
Hi guys, I have a project where I want to use reference fields for ProductCategory fields for the purpose of optimizing Facet definitions. I have defined them in a Reference ProductCategory and reused them in additional regular ProductCategories. I h ...
Adrian Ursu
17/12/2020 14:24:26
Last post: 21/12/2020 11:37:56
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Impersonation - not able to set unit price to 0,00 in basket
Hi Dynamicweb, We have a solution where a seller who buys on behalf of a customer (using impersonation) must be able to change the prices in the basket to 0.00 DKK. We are using: "CartCmd=UpdateOrderlines&UnitPriceOrderLineOL{ORDERLINEID}=0" It w ...
Niels Foldager
17/12/2020 11:38:48
Last post: 05/01/2021 17:14:33