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Forum » Ecommerce - Standard features
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Dashboard - Show graph of order by day for a specific shop
Hi guys, I have a solution where we have implemented 2 separate websites with 2 different webshops. The admin wants to see the Orders by day filter by the shop they have to manage. I see there is no way I can change the Shop on the default Graph widg ...
Adrian Ursu
16/04/2021 15:32:33
Last post: 19/04/2021 12:02:54
AddWithPoints adding with dollars
Hi, I have an issue on a website where cartcmd=AddWithPoints is adding with dollars/currency. It's working fine in Dev, but when we move to QA, something is off. I've checked that the product has points I've checked the request headers The cart log s ...
Nuno Aguiar
14/04/2021 17:47:12
Last post: 16/04/2021 20:47:26
Product field of type image with focal point
Hi, I am working very enriched/custom product detail templates. Among a lot of little things I need the ability to have focal points on images. Is there a quick way, just like on Items, for me to create field of type Image with focal point? Best Rega ...
Nuno Aguiar
14/04/2021 16:07:56
Last post: 19/04/2021 11:05:56
Authorize.NET API duplicates name
Hi, While using the Authorize.NET API checkout handler we realized that name is wrongly set. Here's the order data: Here's how it got saved in Authorize.NET After some investigation, we realized that lastName property is getting the order customer fu ...
Mario Santos
13/04/2021 19:21:02
Last post: 28/04/2021 08:14:59
How to hide products in list but show them in related group
Hi We have a client who has a group of products that cannot be sold by itself. So we put them in group we are not rendering in menus and we are showing htis products as related products that can be only added to cart together with main product (for e ...
Ivan Marijanović
13/04/2021 12:03:29
Last post: 13/04/2021 16:39:09
Scoring in PLP
Hi, In my PLP, I'm sorting the products by Score and then by Name. In a normal situation, where I have no search, I expected my products to simply be ordered alphabetically, however I have a product that is jumping to the top of the list because whil ...
Mafalda Correa
12/04/2021 13:29:10
Last post: 12/04/2021 15:51:37
Order totals seems to be off
Hello, The order totals in the backend seems to be off or labels are not properly set. In the following example VAT is set to 0%, shouldn't the last total be $258? DW version: 9.10.4. BR, Mario ...
Mario Santos
12/04/2021 12:21:21
Last post: 13/04/2021 02:42:03
Editable quantity on RMA
Hi guys, I am trying to implement an RMA flow where the user can select the quantity he wants to return. I see that the default Rapido templates for RMA don't have the option to edit the quantity. Before digging too far, is this editable quantity sce ...
Adrian Ursu
12/04/2021 11:08:09
Last post: 12/04/2021 12:08:11
ValueMapper for GroupsTop/GroupsSecondLevel and GroupsThirdLevel
Hi, I was using the fields for GroupsTop, GroupsSecondLevel and GroupsThirdLevel and in the facets, they return the Group ID instead of the Group Name. But ParentsGroupID returns the proper group names. Could we apply the same logic to the GroupsTop, ...
Mafalda Correa
08/04/2021 15:57:59
Last post: 08/04/2021 16:45:30
Log for all cart activities
Hi guys, I have a repetitive problem with authenticated users losing their carts (emptied carts) in various steps of the process. I am trying to find out the issue but I don;t know if and where I can find traces of the carts. History of carts for a u ...
Adrian Ursu
08/04/2021 15:31:55
Last post: 08/04/2021 18:48:19
Countrycode gets removed from URL
We want to make some changes to the URL structure of our ecom groups but run into some problems. The current situation is: domain.nl/en/rom/vacuum-units What we want: domain.nl/en/vacuum-units Both rom and vacuum-units are ecom groups in this URL. I  ...
John Broers
08/04/2021 11:26:38
Last post: 28/05/2021 10:38:51
Data integration export issues with EcomProvider and Excel
Hi guys, I have a project running on DW 9.9.8. I have set up an export for the products in the database using EcomProivider as Source and Exvcel provider as destination. For some reason, I get an exception when running the export and the log does not ...
Adrian Ursu
07/04/2021 14:55:11
Last post: 12/04/2021 10:27:40
Issue on Custom Field Option
Dear Sir, I was facing one weird thing on the product custom field. I have one custom field (field type = multiselect list) call Brand and there have more than 270 brands I had imported via excel to the EcomFieldOption table. But when I go and check  ...
Yoon Peti Nwe
05/04/2021 06:19:11
Last post: 05/04/2021 20:05:38
Save Order problem. Invalid state
Hi guys, We have a solution where we get a lot of the following errors: 2021-03-25 11:57:02.5228|ERROR|Ecom/Order|Save Order problem. Invalid state, saving: CART40409 We see 4-5 of these errors a day. The result in most cases is that the cart is empt ...
Adrian Ursu
01/04/2021 08:51:51
Last post: 05/10/2021 11:01:03
"Order id does not match id of order" message
Hello, We have a solution, on 9.8.8, where a user received the "Order id does not match id of order" message in cart (I've attached the screenshot sent by our client) and couldn't finalize the order. Then the agent tried using the user's account and  ...
Emil Dumitrescu
25/03/2021 12:35:45
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Is there a HTTPRequest to delete orderline
If I want to delete a certain orderline. Is this possible to do with an HTTPRequest doing something like this´ish DeleteOrderLineId=MyOrderlineNumber? /Hans ...
Hans Ravnsfjall
15/03/2021 14:51:12
Last post: 15/03/2021 16:02:35
Sorting products in Favorite lists
Hi guys, Is there any way I can allow the users to sort their favorite products? Is this a supported functionality? I can see a SortOrder field in the EcomCustomerFavoriteProducts table but I am not sure if I can control this value from the front-end ...
Adrian Ursu
15/03/2021 13:08:29
Last post: 06/05/2021 13:48:15
Ecom:CustomerCenter.LedgerEntries.PrintURL gets OrderDetails template instead of LedgerDetails template
Hi, I have a list of Ledgers, built much like the Orders List in Rapido. Everything is working fine except for the "Ecom:CustomerCenter.LedgerEntries.PrintURL" tag, which is not retrieving the correct template: See the repro here: https://www.screenc ...
Mafalda Correa
12/03/2021 14:05:10
Last post: 29/03/2021 08:55:21
Gift Card [only] can buy without shipping address ???
Dear All, Could you please someone give the suggestion about Can we able to make checkout for buying 'Gift card item only without selecting shipping address? I think we can not manage the shipping method in the 'Checkout' page, right. Also, there is  ...
Khaing May Thaw
10/03/2021 11:05:20
Last post: 11/03/2021 04:42:58
Recurring order missing shipping and payment descriptions
Good morning there, While working with recurring orders we found out that ShippingMethodDescription and PaymentMethodDescription properties are missing in recurrencies. It's important to have those fields copied for integration reasons and also to ke ...
Mario Santos
04/03/2021 11:13:32
Last post: 05/03/2021 01:16:28