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Index failing frequently
Hi, We have a customer where the rebuild of the index if failing frequently. I may have uncovered something (also may be the root cause of what was reported in https://doc.dynamicweb.com/forum/dynamicweb-9-0-upgrade-issues/9-13-3-upgrade-causes-slow- ...
Nuno Aguiar
06/10/2022 12:02:13
Last post: 18/10/2022 02:15:20
Marketing email - scheduled emails not working.
Hi. Our scheduled emails suddenly stopped working on all our enviroments. I tried to create a new mail and send it, and that fails now too. We have other scheduled mails, and mails running smoothly, but 2 folders fails no matter what i try to do. ...
Daniel Hollmann
11/10/2022 10:33:27
Last post: 17/10/2022 08:46:19
Page option in Forms for Editors
In DW 9.14 we found this new option in the Forms for Editors app to attach a page as email template. I couldn't find any explanation in the release notes or documentation, and also didn't see this feature in the summit DW10 beta. Is this feat ...
John Broers
14/10/2022 10:10:04
Last post: 17/10/2022 06:49:48
Tracking not working with DWAPI?
Hola, Is the Tracking funcitonality not monitoring dwapi requests? Best regards, Arnór ...
Arnór Halldórsson
11/10/2022 14:17:31
Last post: 12/10/2022 12:53:35
Robots.txt in 9.9.x
Hi guys, I have a solution running on 9.9.8. It seems that whatever I do to the Robots setting in website setting, GOogle does not detect it. Is this functionality deprecated? Is there a new way of handling robots.txt information? I have noticed that ...
Adrian Ursu
01/09/2021 14:01:20
Last post: 12/10/2022 12:14:44
IronPDF RenderDelay setting
Hi DW We have a client solution using IronPDF to convert product data sheets into PDF's. The solution has some javascript that needs time to run before the PDF is rendered. There is a RenderDelay setting in IronPDF, is it possible to acces this s ...
Filip Hein
07/10/2022 12:31:21
Last post: 10/10/2022 10:50:10
Last login property does not seem to update
Hi, On a user you can see this. But why is the "last login on" sometimes empty and sometimes a value. And when I log in it not updating? When and how does this field updates? Becuase our customer want to see when a user last log in and remo ...
Andreas Pettersson
28/09/2022 12:58:36
Last post: 07/10/2022 09:07:01
Really turn off Logs
We are having an issue with our installation which means we would like to turn off Logs temporarily does anyone know of a setting in DW that will do this in the backend or in the Global settings file? We have retention days set for files and database ...
Kevin O'Driscoll
06/10/2022 13:06:05
Last post: 06/10/2022 16:41:35
MagicScaler issues in 9.13.11
Hi, I tried to implement MagicScaler instead of ImageGlue but there are some hardcoded assembly dependencies which forced me to change web.config Repro steps: Went to https://www.nuget.org/packages/Dynamicweb.Imaging.Providers.MagicScalerProviders an ...
Nuno Aguiar
01/09/2022 16:30:41
Last post: 03/10/2022 10:52:24
Tracking not tracking as expected
Hi, I am trying to pull some data from the EcomTracking tables when I realized it wasn't tracking it until I checked "Store ignored visits" I can't tell that there's anything wrong with the settings (in the screencast below) I a ...
Nuno Aguiar
27/09/2022 19:37:08
Last post: 28/09/2022 11:23:12
Password protected feed?
Hello, Does anyone know a standard way to some sort of password protect a product feed? We need this to expose a feed which includes cost prices for the products. Best regards, Anders ...
Anders Ebdrup
13/04/2022 13:54:10
Last post: 19/09/2022 14:18:51
Facets not showing label on checkbox list fields
This one is a bit hard to explain, but here goes. On an item based page, we have a checkboxlist field ( see image below) The options in the list, are being fed from a paragraphbased item - where we have configured the paragraphName to be the label (s ...
Hans Ravnsfjall
13/09/2022 17:22:43
Last post: 19/09/2022 13:40:03
Index Query - Date (year range)
We have a solution with itembased news articles. These newsarticles each have a specific date. On a filtering page - based on index - we want to be able to filter newsarticles from at specific daterange. Eg. newsarticles 2014 to 2017. I have created  ...
Hans Ravnsfjall
15/09/2022 06:18:15
Last post: 19/09/2022 13:34:59
Avoid logout for backend users on application recycle
Hi guys, Is there any way I can avoid logging out admin users every time the application recycles? Thank you, Adrian ...
Adrian Ursu
15/09/2022 13:46:52
Last post: 18/09/2022 16:59:19
Translation of Access_User_ChangePassword.aspx
Hi How do you translate the texts on the page Access_User_ChangePassword.aspx used for changing user password? I have tried both Settings - Translations and Settings - User interface. But with no luck. ...
Lars Larsen
30/08/2022 15:26:33
Last post: 01/09/2022 08:47:08
Double up on discount lines in frontend
Hi, First off, sorry if placing in wrong forum, I was not sure where this belongs. We have a solution version 9.10.7. When a customer places they favorites via "buy all button" multiple discount a rendered in the frontend. The data sent to  ...
Eva Sommer
29/08/2022 09:00:03
Last post: 01/09/2022 02:16:35
Deployment Tool - Replace Links exception
Hi, We upgraded a solution to 9.13.11 and we are getting the following exception when we try to use Deployment Tool to sync paragraphs. Is anyone experiencing the same? Thanks, Mario ...
Mario Santos
25/08/2022 18:24:28
Last post: 31/08/2022 10:08:34
Image Handler taking too long
Hi, We are noticing that the ImageHandler is taking too much time on the first image. Although we don't have a measured baseline, we woul expect it to be under 1,5sec. The problem is that we're seeing it take more than 5 and even 10 seconds ( ...
Nuno Aguiar
26/08/2022 11:52:07
Last post: 26/08/2022 21:10:58
Idea for new logic behind creating new itemtype that inherits an existing one
I have multiple times been in the database and swapped item types to ones that inherit an exiting one without loosing all the existing data. So I thought why not bring this option to the backend? Explanation: When you create a new ItemType and select ...
Kevin Steffer
25/08/2022 15:47:09
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Sorting pages something hangs
Hi, Sometimes when sorting pages the site seems to throw an error. It does not happen always though https://www.screencast.com/t/oPiVbVA7l Using DevTools I could see it's a 500 error returing a YSOD https://www.screencast.com/t/jeVWmrb0v7d BR, Nu ...
Nuno Aguiar
17/08/2022 21:56:10
Last post: 22/08/2022 11:52:26