Ecommerce - Standard features
GTM Server-side and Facebook conversion API
Hi guys, We get more and more requests to implement Facebook conversion API for situations where Facebook pixel is blocked by devices (in understand that mostly iOS devices). As far as I understand, Conversion API depends heavily on server side GTM i ...
Product prices at an Order discount
Hi, We need to configure a product discount of a 10% applied only when the Total price of the order is greater than a certain amount. If we use the "Product discount", then the issue is that the discount is always applied to the selected pr ...
Pattern images inheritance
Hi guys, I was wondering if the Pattern images are supposed to be inherited from master product to variants. For example, I have a Master product with ProductNumber Product001 and a variant of this master with the product number Product001_01 I have ...
Order emails not sending with 9.14.3
Hello, We performed an upgrade for a site to 9.14.3 and the order confirmation emails have stopped working. We were able to find a work item number of #10768 about this. It was reported 2 weeks ago. Does that look like it will be worked on fairly soo ...
Searching for products with special characters in their name
Hi there, I know this topic has come up a number of times. However, some of the posts I found were very old so I am not sure what the current state and recommendations are. I have products in the database that contain special characters like the &szl ...
DW 9.12.5 - Not possible to add variants as BOM items
Hi When trying to add variants as BOM items by product number the main product is added instead. I also tried submitting a Product ID / Variant ID combination found in template tags with the same result. What am I missing? :) Please have a look at th ...
Dublicate products when using root path
Hi DW, My goal is to achieve product urls without product categories. Which I have achieved in the picture below, by using root path on my details page. The issue now is that, because the product has a lot of related groups, I get equally as many pro ...
Selective Facets in Groups not working
Hi, I have a site running in 9.14.4 and Swift v1.15, with only 2 facets configured. I'm trying to configure them in the groups, so that only 1 shows up at a time, but both keep showing. Here are my steps: In the Repo I have 2 facets only - https: ...
Get notification when indexing fails
Hi there, I have a site that regularly fails to build the index. This then leads to an empty shop in the frontend. While we're investigating the root cause, is there a way to be notified when this happens? I don't see an option like we have w ...
Primary Group and Multiple Shops
Hi, We have a solution where we have multiple shops for different countries. We also ha a PIM from where we publish products to one or more shops. In the shops the products could also belong to several groups, like "News" or some group for ...
-1 and -2 in variant URLs
Hi, We are facing a situation where some variant URLs are appended with -1, -2, -3 and so on. E.g. on a size medium shirt it could look like /products/shirt/m-1. Looking into the variant options table in the database I see that the names of the probl ...
Don't let users see products that are not in assortment
Hi there, I have a site that uses assortments for users. I have also set up an anonymous assortment that contains all products. When an anonymous user is on a product details page, the same product is shown again after the user logs in, even when tha ...
DW 9.12.5 - Is it possible to add both a voucher and a gift card to an order at once?
Hi I am working on a project running on version 9.12.5 and I have been asked to make it possible to apply both a voucher and a gift card to orders, but apparently it is not as straighforward as it sounds. EcomOrderVoucherCode and EcomOrderGiftCardCod ...
Build index fails
Hello, For some reason when I try to manually build the products index on https://mountainbikemuseum.net the process fails and tells me: 2022-12-14 11:20:20.753: Error processing products. System.ArgumentException: An item with the same key has alrea ...
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Ability to set BCC mail on order notification mail
Is it in any way possible to set a BCC mail on a order notification mail? If not, how would you suggest I go about implementing the functionality? I can see I hook into the SendingConfirmationMail subscriber, but it doesn't look like I can set a ...
Removing inactive products from Favorites list
Inactive products are not currently removed from a user's Favorites list even if Settings > Ecommerce > Advanced configuration > General > Only show products that are active is true. This setting should be honored within the Favorites ...
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