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Forum » Ecommerce - Standard features
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Identify the productype service in the basket
Hi How do I identyfi a product of type service in the basket? The case is this... I would like to change the checkout information, if the customer only have products of type either "Service" or "Giftcard" in the basket. In my case it don't make sense ...
Kim Søjborg Pedersen
05/12/2019 13:32:32
No replies yet
Tax Provider Errors not being cleaned up
Hi, We are experiencing an odd scenario with taxes. It seems that the TaxProviderErrors loop is populated based on the default country but when user changes the order countries that collection is not cleaned up causing the user unable to place the or ...
Mario Santos
02/12/2019 16:50:48
Last post: 05/12/2019 03:24:57
Validation errors take you back to Step 1
Hi, I have 'When re-entering the cart: Show first step' and when in Step 3, I try to submit my order and it fails, I'm sent back to Step 1. This doesn't happen if 'When re-entering the cart: Show last visited step' is selected. But when you're submit ...
Mafalda Correa
03/12/2019 11:44:44
Last post: 04/12/2019 15:13:19
Order numbering on two separate shops
Hi, I'm having a Rapido-solution with two separate shops, where I need to set different order numbers on each shop. As far as I can see, there is only one possibility to change autonumbering and it goes for both shops. Have I missed anything or is it ...
Kurt Moskjær Andersen
03/12/2019 13:54:38
Last post: 04/12/2019 07:57:05
Canonical urls for variants
Dear Dynamicweb, How is (can) canonical urls handled for variants as these often have the exact same text, but two different urls for extended variants? So we need a way to specify that only the master variants should be indexed and here I hope that  ...
Anders Ebdrup
02/12/2019 21:14:32
No replies yet
T2.2 tutorial: cannot place order.
Hi, I am going through the "T2: Ecommerce" training module prior to taking the C2 certification. In "Tutorial 2: shopping cart & checkout" (https://doc.dynamicweb.com/training/t2-ecommerce/t2-ecommerce-marketing-implementer/2-2-shopping-cart-chec ...
Ronnie Poulsen
28/11/2019 22:44:44
Last post: 02/12/2019 16:01:10
Multiple discounts on the same order
Hi guys, I have a situation with 2 discounts that should overlap. One discount gives a free product, while the other one is based on a voucher code and should add an extra discount. No matter how I configure them, once I apply the voucher code, the f ...
Adrian Ursu
28/11/2019 17:24:21
Last post: 02/12/2019 02:32:17
Order discount and excluded product groups
Hi I have set up an order discount and added a product group to the list of excluded products on the order discount definition. But products from the excluded product group are given then discount when added to the basket. Why is that. Is it a bug? R ...
Lars Larsen
28/11/2019 15:52:08
Last post: 02/12/2019 02:09:36
Product count increases
Hi Dynamicweb, We have a solution where the products count is 41k even when there is only 3.7k records in the products table on the database. I also checked the index files which are getting huge. Why is this happening? is there a way to clean this u ...
Jannich Ariyanayagam
28/11/2019 10:29:20
Last post: 29/11/2019 15:27:03
Only apply to products without a discount when using order discount and product discount
Hi guys, I have a project running on DW 9.7.3 and Rapido 3.2. I have set a product discount offering x% discount on some products and also an order discount for a specific group of customers. I have set "Only apply to products without a discount" to  ...
Adrian Ursu
28/11/2019 12:22:02
Last post: 29/11/2019 11:36:02
Error in IntegrationCustomerCenter
Hi guys! This morning I started receiving this error on one of pages: " Exception in template (Designs\Rapido\eCom/CustomerCenter/QuoteList.cshtml): System.ArgumentException: Page ID must be greater than 0, but it was 0 at Dynamicweb.Core.Ensure.That ...
Ivan Marijanović
29/11/2019 09:15:04
Last post: 29/11/2019 10:16:14
Show products in stock in the begining of the list
Hi guys, I have a request from a customer to always display out of stock products at the end of the list. What is the best option to achieve this? Can it be accomplished with some boosting on one of the fields? Is there any other/better alternative?  ...
Adrian Ursu
28/11/2019 19:35:17
Last post: 28/11/2019 20:24:14
Mobile App
Hi Guys, One of my prospect customers is asking for a Mobile app that would connect to Dynamicweb. Is there any project like this? Anybody in the network has done something like this? Thank you, Adrian ...
Adrian Ursu
28/11/2019 13:47:30
No replies yet
Rounding
Dear Sir, Our customer doesn't have the idea to use which rounding. So, I suppose to explain the calculation and function of rounding. Based on the attached image, may I know how come result 16 comes out for amount 12.58 with factor 8? I will be appr ...
Thet Nong Phu
28/11/2019 03:52:20
Last post: 28/11/2019 09:04:16
Apply discount before taxes
Hello, The Order discounts setting "Apply discount before taxes" does not seem to be taking into consideration while calculating taxes. It seems that the tax value is always calculated based on products before discounts. Here's a screencast to demo t ...
Mario Santos
07/11/2019 16:48:29
Last post: 27/11/2019 20:34:16
Smartsearch - Total value of orders is not working
Hi, I wanna find all users with no orders, and I expected the "Total value of orders" less then or equal 0, to do the job, but its not working and shows an empty result. DW version 9.7.3 /Kim ...
Kim Søjborg Pedersen
15/11/2019 12:17:37
Last post: 27/11/2019 14:02:02
System.UnauthorizedAccessException Dibs to DW
An order is registered as completed in Dibs, but when the callback is sent back to DW, an error message occurs and the order is not set as completed in DW 500 <!DOCTYPE html> <html> <head> <title>Could not write parsed file: D ...
Siv-Renate Hansen
27/11/2019 11:34:51
Last post: 27/11/2019 13:09:24
Different products in same group in different languages
Hi We have a customer who want to have product A and product B in the same group. Product A should only be visible when browsing the group in Danish and product B only when browsing the group in Swedish. How can this be accomplished? Is it a custom s ...
Lars Larsen
27/11/2019 10:02:54
No replies yet
VAT on gift card
Dear Dynamicweb, After the new legislation from EU about gift cards, these needs to include VAT when selling the gift card, but we cannot set a VAT group on gift cards and gift card transactions seems to be stored in EcomOrderLines with VAT. How does ...
Anders Ebdrup
03/10/2019 11:20:16
Last post: 27/11/2019 09:33:17
Sorting variants options does not work in the VariantCombinations
Hi, I have been trying to use the sorting variant options in the backend and everything looks good "on paper", but the variant combinations loop does not honor that sorting. We have 1 Variant Group with all of our variant options The Variants were cr ...
Nuno Aguiar
08/11/2019 19:10:22
Last post: 26/11/2019 11:10:07