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Forum » Ecommerce - Standard features
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Hide products for certain countries
Hi there, I have a site that has promotional products that are country-specific. As an example, it could be a box with 12 samples of other products. Per country I like to set up a special discounted price. That is easily done with a discount with a c ...
Imar Spaanjaars
26/01/2021 23:35:19
Last post: 27/01/2021 08:38:54
Variants and Units
Greetings, I am trying to incorporate a unit(Piece) to an variant, but i cannot get it to work. There is no unit selector in the frontend, and the unit is not set on the product. I am working on a standard Rapido solution(3.4.2) which is running: 9.9 ...
Keerthy Sethupathy
12/01/2021 15:31:17
Last post: 26/01/2021 12:24:18
Translated facet values for product category fields of type list box
Hi there, (I feel this has been discussed before so please point me to an existing discussion if one already exists) I have an Ecommere catalog in multiple languages. I also have product category fields of type ListBox with a number of key/value pair ...
Imar Spaanjaars
18/01/2021 16:24:14
Last post: 26/01/2021 09:20:12
Extranet Error log
I have user that created from the data integration. that perticular user can not login at frontend, always says username password wrong all other users came in same way works fine. is there anyway to find extranet log or any clu why only this user ca ...
Shiwanka Chathuranga
25/01/2021 19:53:56
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Include extension in imagepattern?
Hello, We are trying to change our image pattern from: "/{SpImageFileName}.jpg" to just: "/{SpImageFileName}", so the image type doesn't matter and the file extension is instead included in the product custom field, but we cannot get it work. Is that ...
Anders Ebdrup
19/01/2021 11:45:29
Last post: 25/01/2021 19:27:00
Country Code for Norther Ireland
Hi. I can understand (after reading nummerous articles), that Northern Ireland is subject to Brexit, and therefor needs a new country code. Before, when submitting an order with "EcomOrderDeliveryCountry=GB", it would change it to "United Kingdom", b ...
Mikkel Belchuke
20/01/2021 12:56:04
Last post: 25/01/2021 13:43:02
Product groups as facets
Hi, I'm working on product groups as facets. I'm trying to setup a facet that could be used as filters for product groups from third level and down (first two level is in a megamenu). I have tried to used the "Third level groups" as field on the face ...
Søren Jakobsen
22/01/2021 11:01:40
Last post: 22/01/2021 11:11:30
TNT Integration
Hi guys, Is there any supported integration with TNT shipping? Thank you, Adrian ...
Adrian Ursu
20/01/2021 16:46:53
Last post: 21/01/2021 11:48:28
Order flows limited to a single shop
Hi there, I have a solution with multiple shops, and each shop is set up with its own order flow to trigger email notifications when the order changes state. When I look at a list of orders in the backend I can select multiple orders and apply a sing ...
Imar Spaanjaars
22/12/2020 18:56:06
Last post: 21/01/2021 08:57:11
Discount_Buy 2 Get 2
Hi, I have set up the promotion (buy 1 get 1) and the user gets 2 promotion items if he buys 2 items. And I didn't check the "Apply discount only once". That was available in my old version (9.3..). But that's not working after upgrading v9.9. May I  ...
Nay Chi Phyo
06/01/2021 05:33:47
Last post: 21/01/2021 04:21:43
sort by "out of stock"
Is there a simple way to sort my product list so that products that have stock <1 are shown at the bottom of the list, when working from an index? The rest of the list should not be sorted by stock status, ofc. The only way I can think of, is to i ...
Jonas Krarup Dam
19/01/2021 14:54:07
Last post: 20/01/2021 09:34:48
Rounding of price calculations in checkout
We have a problem in one of our customers shops, where the calculation of payment fees, vat and totals are mathematically correct but looks wrong because of the rounding. This is what the customer sees and what the bookkeeper has a difficult time han ...
Pernille Mortensen
21/12/2020 14:05:12
Last post: 19/01/2021 19:31:31
Creating a Facet with product's second level groups
Hi all, I want to create a facet with the product second-level groups under the E-commerce shop. For example, when a user in Bike page, the facet must show the second sub-groups, Mountain bikes, Road bikes, etc.. So, I was tried to use the Generate f ...
Nay Chi Phyo
19/01/2021 17:54:59
Last post: 19/01/2021 18:05:00
Add parts list product to cart always create new line
Hello, When adding a parts list product to the cart it is always creating a new line instead of incrementing an existing one - https://www.screencast.com/t/A4NoQ3idSxc The issue seems to be here - https://www.screencast.com/t/Z9mZn0m9K - shouldn't th ...
Mario Santos
18/01/2021 12:58:18
Last post: 19/01/2021 01:48:46
Product discount - Excluded products
Hi I want to give a 20% discount on allmost all products in a shop (Rapido website). But how do I exclude products from the discount? I thougt it would be straight forward, therefore I added a specific product to the "Excluded products and/or groups" ...
Lars Larsen
18/01/2021 14:16:55
Last post: 18/01/2021 15:10:59
Lock file is NOT present
Hi guys, I have a reoccurring problem with indexes. The message received is this: Lock file is NOT present: C:\inetpub\wwwroot\AllMedia\Production\Files\System\Indexes\Products\Products\A\write.lock. Time in ms taken in Open: 2002, writer timeout ms: ...
Adrian Ursu
18/01/2021 12:30:10
Last post: 18/01/2021 14:11:34
Deployment of EcomShops fights with the cache
Hello, When deploying a change to EcomShops using the deployment tool (enabling and setting the "Use alt. images"), there appear to be two issues: 1. The cache wasn't busted automatically, so it didn't pick up my setting until I used the new Services ...
Scott Forsyth
15/01/2021 00:21:22
Last post: 16/01/2021 06:28:41
Delete completed orders
Hi, How do i enable delete order for completed orders in DW 9.9? BR Thomas ...
Thomas Larsen
14/01/2021 08:28:04
Last post: 14/01/2021 11:29:51
Related products with viewmodel ProductCatalog.
Hi, I'm having difficulties finding the native way of finding the related products on the product page, after swapping to the refactored new product viewmodels introduced in 9.7 (?). I'm currently working on a 9.9 installation. There does no longer s ...
Simon Nordahl
12/01/2021 09:27:35
Last post: 12/01/2021 12:13:40
Replacement tags in order emails
Hey, Is it possible to use other "replacement tags" in order email subject, other than {OrderID}? If so, are there a list somewhere? Thanks :) /Kim ...
Kim Hansen
12/01/2021 10:25:45
Last post: 12/01/2021 12:10:09