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GTM Server-side and Facebook conversion API
Hi guys, We get more and more requests to implement Facebook conversion API for situations where Facebook pixel is blocked by devices (in understand that mostly iOS devices). As far as I understand, Conversion API depends heavily on server side GTM i ...
Adrian Ursu
26/01/2023 12:09:41
Last post: 27/01/2023 08:49:18
Product prices at an Order discount
Hi, We need to configure a product discount of a 10% applied only when the Total price of the order is greater than a certain amount. If we use the "Product discount", then the issue is that the discount is always applied to the selected pr ...
Tomas Gomez
23/01/2023 12:11:35
Last post: 26/01/2023 14:25:48
Pattern images inheritance
Hi guys, I was wondering if the Pattern images are supposed to be inherited from master product to variants. For example, I have a Master product with ProductNumber Product001 and a variant of this master with the product number Product001_01 I have  ...
Adrian Ursu
24/01/2023 15:19:19
Last post: 25/01/2023 11:55:00
Order emails not sending with 9.14.3
Hello, We performed an upgrade for a site to 9.14.3 and the order confirmation emails have stopped working. We were able to find a work item number of #10768 about this. It was reported 2 weeks ago. Does that look like it will be worked on fairly soo ...
Scott Forsyth
01/12/2022 00:32:11
Last post: 25/01/2023 01:40:48
Searching for products with special characters in their name
Hi there, I know this topic has come up a number of times. However, some of the posts I found were very old so I am not sure what the current state and recommendations are. I have products in the database that contain special characters like the &szl ...
Imar Spaanjaars
29/11/2022 08:53:37
Last post: 19/01/2023 16:07:35
Multiple SortBy in list (querystring)
Hi there, Is it possible to do a secondary sortBy through the query-string on an eCom (index based) productlist? Best, Jonas ...
Jonas Mersholm
07/07/2017 11:40:16
Last post: 19/01/2023 14:16:36
DW 9.12.5 - Not possible to add variants as BOM items
Hi When trying to add variants as BOM items by product number the main product is added instead. I also tried submitting a Product ID / Variant ID combination found in template tags with the same result. What am I missing? :) Please have a look at th ...
Roald Haahr
30/11/2022 12:06:11
Last post: 19/01/2023 14:14:25
Dublicate products when using root path
Hi DW, My goal is to achieve product urls without product categories. Which I have achieved in the picture below, by using root path on my details page. The issue now is that, because the product has a lot of related groups, I get equally as many pro ...
Martin Ottesen
22/08/2022 12:11:29
Last post: 19/01/2023 11:37:40
Selective Facets in Groups not working
Hi, I have a site running in 9.14.4 and Swift v1.15, with only 2 facets configured. I'm trying to configure them in the groups, so that only 1 shows up at a time, but both keep showing. Here are my steps: In the Repo I have 2 facets only - https: ...
Nuno Aguiar
07/12/2022 23:12:19
Last post: 18/01/2023 11:26:43
Shipmondo shipping provider error
Hi I am trying to set up the new Shipmondo shipping provider. However, as soon as I enter a country code to the configuration, an exception is thrown. Kind regards Roald ...
Roald Haahr
06/01/2023 12:33:53
Last post: 09/01/2023 12:30:53
Get notification when indexing fails
Hi there, I have a site that regularly fails to build the index. This then leads to an empty shop in the frontend. While we're investigating the root cause, is there a way to be notified when this happens? I don't see an option like we have w ...
Imar Spaanjaars
08/12/2022 13:33:08
Last post: 02/01/2023 16:36:34
Primary Group and Multiple Shops
Hi, We have a solution where we have multiple shops for different countries. We also ha a PIM from where we publish products to one or more shops. In the shops the products could also belong to several groups, like "News" or some group for  ...
Aki Ruuskanen
17/09/2021 11:40:24
Last post: 28/12/2022 10:56:06
-1 and -2 in variant URLs
Hi, We are facing a situation where some variant URLs are appended with -1, -2, -3 and so on. E.g. on a size medium shirt it could look like /products/shirt/m-1. Looking into the variant options table in the database I see that the names of the probl ...
Roald Haahr
19/12/2022 13:54:24
Last post: 21/12/2022 11:19:04
Date added to Favorite list
Hi, Is there a way to get the date added of a product to a favorite list? We have project where the customer is requesting that. Best Regards, Nuno Aguiar ...
Nuno Aguiar
19/12/2022 11:54:29
Last post: 19/12/2022 17:24:17
Don't let users see products that are not in assortment
Hi there, I have a site that uses assortments for users. I have also set up an anonymous assortment that contains all products. When an anonymous user is on a product details page, the same product is shown again after the user logs in, even when tha ...
Imar Spaanjaars
09/11/2022 13:16:55
Last post: 16/12/2022 17:42:02
DW 9.12.5 - Is it possible to add both a voucher and a gift card to an order at once?
Hi I am working on a project running on version 9.12.5 and I have been asked to make it possible to apply both a voucher and a gift card to orders, but apparently it is not as straighforward as it sounds. EcomOrderVoucherCode and EcomOrderGiftCardCod ...
Roald Haahr
12/12/2022 15:15:50
Last post: 14/12/2022 15:48:24
Build index fails
Hello, For some reason when I try to manually build the products index on https://mountainbikemuseum.net the process fails and tells me: 2022-12-14 11:20:20.753: Error processing products. System.ArgumentException: An item with the same key has alrea ...
Justin Sjouw
14/12/2022 11:27:47
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Error when adding related products
Hi When I try to add realted product to product page I get this error: Thank you in advance! Ivan ...
Ivan Marijanović
13/12/2022 07:35:36
Last post: 13/12/2022 08:32:51
Ability to set BCC mail on order notification mail
Is it in any way possible to set a BCC mail on a order notification mail? If not, how would you suggest I go about implementing the functionality? I can see I hook into the SendingConfirmationMail subscriber, but it doesn't look like I can set a  ...
Vincent Gercke
19/08/2022 08:48:57
Last post: 07/12/2022 14:09:05
Removing inactive products from Favorites list
Inactive products are not currently removed from a user's Favorites list even if Settings > Ecommerce > Advanced configuration > General > Only show products that are active is true. This setting should be honored within the Favorites ...
Melissa Borgmann
06/12/2022 22:30:58
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