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"Load All" hidden with lower browser zoom levels
Hello, One of our customers has reported that when they are at a zoom level of less than 100% (e.g. 90%), they can't see the Load All link at the bottom of the Content section. This only shows up if there is a long enough list of pages that the Load  ...
Scott Forsyth
17/04/2021 23:14:57
No replies yet
Users index with nolock renders errors
Hi, We are getting an issue on some live sites that need to index users. The problem is that between the time the index starts and it ends a new user is created and that causes it to fail. Here's the log 2021-03-14 12:50:11.559: Running. 2021-03-14 1 ...
Nuno Aguiar
15/03/2021 13:08:30
Last post: 16/04/2021 16:21:42
Send User details with reset password link
Hi guys, I want to send over some welcome emails to new customers asking them to reset their passwords. I tried using one of the default templates I could find in the standard Rapido (not actually a Rapido template) but I did not succeed. The templat ...
Adrian Ursu
15/04/2021 14:34:36
Last post: 16/04/2021 03:11:39
SQL Firehose error
Hi guys, When I try to access SQL Firehose on one of our solutions, I get this error message Invalid object name 'ProcedureStats_1_2AF2111849E5361DC40E7BF09F09D689'. How can I resolve this? ...
Terri Donahue
25/03/2021 15:22:57
Last post: 15/04/2021 15:25:43
External login provider and impersonation issue
When using an external login provider and after that impersonates another user the following cookie is added Name: DW_ExtranetSessionCookie Value: DWExternalLoginProviderId=1&AL=&DWExtranetImpersonateUserID=xwqtolpvMW8= If the user don’t stop ...
Thomas Larsen
24/03/2021 10:12:34
Last post: 15/04/2021 13:03:29
BUG - Error creating an item field
Hi In DW 9.10.1 there is and error when we want to create a new Item field based on an ItemType If we choose the fieldtype has to be eg, a dropdownlist and want to use "Item type" as the source, we get thise options And not the "usual" Looking in the ...
Kenneth Radoor
11/03/2021 12:03:54
Last post: 15/04/2021 09:07:56
Sort by substring relevance
Hi, Is there a way, using the Query Publisher, that we can sort by (sub)string relevance? And if not, could this be implemented? Consider the following example https://www.screencast.com/t/3LIIeIIcc What the customer is requesting is that we could so ...
Nuno Aguiar
13/04/2021 18:20:28
Last post: 14/04/2021 10:38:08
Query sort ascending gets dropped
Hi, In 9.10.4 and 9.10.5 we came across an issue setting up the Sort in the Repository Query. If the direction is Ascending, then when the Query is loaded, it gets dropped Obviously users don't always check to see if the settings are still there and  ...
Nuno Aguiar
13/04/2021 17:54:48
Last post: 14/04/2021 10:31:16
Timeout when listing images
Hi guys, I have a solution running on DW 9.9.8 and I have an issue with listing the content of one image folder. I have about 8000 images in the Ecom folder and every time I try to open it up, I get a Timeout error. Is there a limitation on the numbe ...
Adrian Ursu
12/04/2021 18:07:48
Last post: 13/04/2021 16:01:32
Making Dynamicweb set no cookies at all
Hi We have a costumer that wants to avoid setting any cookies, and simultanously avoiding prompting the visitor for cookie conscent. I see this is possible on various platforms, but I can not achieve this on Dynamicweb. As a minimum, it sets two cook ...
Hans Ravnsfjall
13/04/2021 12:04:23
Last post: 13/04/2021 15:28:50
Problems with language layers
Hi! I am setting up a language layer for a website but am having trouble with the front-end displaying of the language layer. The language layer is set up and looks good but I can't seem to access it in the frontend According to the website settings, ...
Ólafur Einar Þorbergsson
06/04/2021 18:47:20
Last post: 12/04/2021 07:25:42
Delete account
Hi Guys, I have a request from one of our clients to add the ability for a user to delete its own account permanently. It seems to be some legal related request. How do I do that from the User account? The solution in question is 9.2.14 Thanks, Adria ...
Adrian Ursu
18/07/2017 08:47:32
Last post: 09/04/2021 13:00:13
Upload manager uploads never complete
I am working on a version 9.10.4 site and the Upload Manager does not seem to work correctly. If I select multiple files for upload, in this case, multiple copies of the same Powerpoint presentation, the upload stalls until I remove all but one of th ...
Brian Zawistowski
06/04/2021 21:09:10
Last post: 07/04/2021 22:19:29
Sending emails using outlook.com and STARTTLS
Hi guys, One of our customers is using outloo.com for sending out email. Outlook does not support SSL by default and it requires STARTTLS instead. I don't have an option in the interface to select anything else apart from SSL and although the testing ...
Adrian Ursu
15/11/2020 14:43:43
Last post: 06/04/2021 23:24:35
Summary fields with IndexBuilderExtender fields
Hi, I ran into a situation with a customer: He was creating a summary field using fields that come from an index builder extender The result wascoming up emtpy We got to the conclusion that the IndexBuilderExtender only runs after all summary fields  ...
Nuno Aguiar
06/04/2021 14:03:25
Last post: 06/04/2021 15:51:05
Disabeling old statistics
Hi I would like to disable the old statistics on a solution. In the manual I read this: "Statistics is the old implementation – it collects and stores data in StatV2 tables. While it has been deprecated for a while, certain features in Dynamicweb sti ...
Lars Larsen
06/04/2021 15:09:19
Last post: 06/04/2021 15:34:05
Map search by geolocation
Hi guys, I am trying to configure the map module to search by geolocation. Meaning that I would like to add a zipcode or a city and I would expect the map to show me the closest locations to my search term. First of all, I have noticed that I get a 4 ...
Adrian Ursu
26/03/2021 15:09:31
No replies yet
Did you mean stopped working
Hi, After upgrading to 9.10.4 the "Did you mean" feature for Product Catalog and Query Publisher stopped working. Has anoyone experienced that? I confirmed TemplateTags does not render anything I've confirmed some of the setup as well (attached). I'v ...
Nuno Aguiar
24/03/2021 14:54:04
Last post: 24/03/2021 20:48:07
Products in sitemap.xml
Hi, I'm trying to get products to show in the sitemap.xml without success. Right now it works on the Dev environment, but it doesn't work on the QA environment. They are on the same version and I did the same steps on both: Checked Include products i ...
Mafalda Correa
06/01/2021 15:06:31
Last post: 24/03/2021 15:37:45
Problems identifying Desktop on Mac with Chrome
Hi guys, We have noticed a situation where a user opening the website on a Mac with Chrome would see paragraphs targeting both Desktop and Mobile. They don't have this problem on the same machine if using Safari. The solution is running 9.9.8. Anybod ...
Adrian Ursu
23/03/2021 13:31:03
Last post: 23/03/2021 17:34:05