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Failed to load image .ai and .eps
Hi, We tried to load an image with the extension .ai and .eps, and now it's impossible to even access the folder. When trying to access the folder to erase the image, I get this error: https://www.screencast.com/t/G69V7fXBqwfJ Even if the image isn't ...
Mafalda Correa
29/09/2020 15:45:12
Last post: 30/09/2020 01:44:27
Read properties from Column Item
Hi guys, I have a situation where I need to access some properties of the Column Item in the template for ProductList feed. I am basically trying to accomplish something similar with how the properties are read in the Printable papers setup but using ...
Adrian Ursu
28/09/2020 22:58:07
Last post: 29/09/2020 22:56:19
Custom subject in email - Forms for datalist
Hi Have searched high and low, anybody who can tell me if its possible to create a custom subject generated by input fields on the page form? The APP is the old forms for datalists. Tried with an input field named FormSubject, but that didnt work. BR ...
Peter Klünder
29/09/2020 13:50:52
Last post: 29/09/2020 15:59:16
Email to inactive users
Hi, We are migrating a site to DW, including the users from the old site. We need to send them a mail to renew its passwords and activate their accounts (the accounts are inactive by default, as they didn't give permission yet for the new site). We p ...
Tomas Gomez
18/09/2020 12:31:08
Last post: 28/09/2020 11:11:41
Users - Is it possible to assign different default mailtamplates to different groups?
Hi We have a costumer that will send different mails to different usergroups. Content of these mails is very different. It´s a bit of a hassle that they have to choose a different mailtemplate manually. Is it not possible to set a default mailtemplat ...
Hans Ravnsfjall
21/09/2020 09:57:14
Last post: 23/09/2020 13:15:42
No layout selected for website
Hi Upgraded to 9.9.1 on solution with two websites (A and B). Now when trying to use Visual Editor on website B I get "No layout selected for website". Both websites have "The selected domains can only reach this website" set. Now when removing this  ...
Lars Larsen
23/09/2020 11:33:14
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Limit login from only one browser at a time for a single account in extranet login
is there anyway to login only from one browser at a time for a single account in extranet? ...
Shiwanka Chathuranga
22/09/2020 13:16:05
Last post: 23/09/2020 04:45:06
Item type 'Show only if' bug
Hi, I was trying to hide/show a item type group based on the Hide Title boolean. Hide Title is False by default and my group should only show if Hide Title, but when I open the paragraph for the first time, the group doesn't show. See the repro: http ...
Mafalda Correa
22/09/2020 16:46:11
Last post: 23/09/2020 01:03:15
Deployment Tool issue with Users and Jobs
Hi, I ran into a particular problem with the Deployment Tool. My scenario to deploy: New user group Data Integration Job using User Provider The issue happened because I need a new user group, which due to the fact different environments will have di ...
Nuno Aguiar
21/09/2020 11:35:17
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Permissions by row using Visual Editor
I would like to be able to set frontend permissions for an entire row, but am not able to do that with Visual Editor. Would it be possible to add that in the edit row options, maybe below Accessibility? ...
Ryan Meade
15/09/2020 21:44:59
Last post: 18/09/2020 21:26:14
Font color in template blocks
Hi, In the renderization of a mail, sometimes appears a <span class="im"> that changes the font color of the text. I don't know why it appears, as it is not coded in the template. The results is a different text color (see image 1), due to that ...
Tomas Gomez
10/09/2020 12:02:36
Last post: 17/09/2020 11:22:07
No validation on shipping method
We are having some troubles, regarding validaton in the cart. If we do not set a default shipping method, there should be some kind of validation. But the customer is able to submit the order, wihtout choosing a shipping method. It should work exactl ...
Mikkel Belchuke
30/08/2020 15:25:26
Last post: 17/09/2020 10:36:39
Azure AD SSO - backend login error
Hi, I have successfully setup my Azure AD on DW 9.9.0 and it works fine for frontend (although the user does not follow the permissons for authenticated user). But on the backend I just get this error: External login error: Login failed Is there any  ...
Jon Thorne
15/09/2020 10:07:14
Last post: 17/09/2020 02:46:39
Accessing ParagraphID in Rows
Hi guys, I am trying to add an ID to each row and use ParagraphID as value. However, when I try @Model.Item.ParagraphID I get 0 all over. The same goes for @Model.Item.PageID Even though they are somewhat different elements, I believe they should exp ...
Adrian Ursu
15/09/2020 15:54:30
Last post: 15/09/2020 18:14:35
Visual Editor - Language layers
Hi, When you have a solution with language layers and create a paragraph in the master language a paragraph is also created in languange layers. This does not seem to apply when creating content with the new Visual Editor. Is that by design at the mo ...
Aki Ruuskanen
15/07/2020 14:22:24
Last post: 15/09/2020 16:57:06
Missing documentation for email marketing automation Flow
Hiya, It seems that the email marketing automation has changed, at least in DW 9.9.x, and now uses a "Flow" menu to configure. When I click the Help button on the flow screen it goes to https://doc.dynamicweb.com/frontpage?m=keywordfinder&keyword ...
Hans Kloppenborg
15/09/2020 11:26:34
Last post: 15/09/2020 16:56:20
Marketing statistics not working because google maps utility link is using http leading to mixed content block
Hello, After updating a solution for a customer on your advise that an issue with the email statistics could be fixed by updating the controls package, we found out that it did not work. (current version is 9.8.9) Checking the console logs for the St ...
Hans Kloppenborg
06/08/2020 16:01:01
Last post: 15/09/2020 16:49:36
Colors in image after resize
Hi I have a bunch of images uploaded to a folder, where the image resize setting is activated. The images are in the sRGB colorspace and with plenty of white in them. When they are resized the white #ffffff are converted to a light gray #fafafa. When ...
Morten Lund
25/08/2020 12:09:58
Last post: 15/09/2020 14:21:20
Monitoring Health - extend
Hi, We loved the new "Health" node in Monitoring available in DW 9.9! Is there a way for us to add custom validations to it? Best Regards, Nuno Aguiar ...
Nuno Aguiar
11/09/2020 17:29:31
Last post: 14/09/2020 13:21:24
Cache Services - create custom ones with "clear" button
Hi, We were wondering if there is a way for us to subscribe our custom cache keys (i.e. from our Live Integration customizations) to the new cache screen, so we could clear specific services that are custom developed. Is that possible, and if so, can ...
Nuno Aguiar
11/09/2020 17:31:33
Last post: 14/09/2020 10:52:55