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Forum » Ecommerce - Standard features
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Security Permission
Dear Sir, After enabling the security permission, change password does not meet the configured security setting. It does not prompt for error. This gives the user to the wrong perception that password was changed successfully which in fact it is not. ...
Thet Nongphu
31/07/2019 12:50:33
Last post: 31/07/2019 15:20:33
Assortments + Impersonation
Hi, We have a project where the client wants impersonation, but we need it with Assortments. How can I get this to work? Right now it renders the primary login's assortments, not the secondary. We are using the new index engine (don't know if it's re ...
Nuno Aguiar
27/10/2015 18:57:17
Last post: 31/07/2019 14:02:54
Product Index fails
We are running 9.4.11 of Dynamicweb. Periodically, this error is generated when the product index runs. The product index runs every 15 minutes. Today, it has failed with this error 7 times. <?xml version="1.0" encoding="utf-8" standalone="yes"?&g ...
Terri Donahue
27/06/2018 21:59:35
Last post: 29/07/2019 19:11:15
Track & trace
Dear All, In our website, there are two shipping providers: Ninja Van and DHL. Track & trace value for the DHL order showed the Ninja Van tracking number of the previous Ninja Van order. Please refer to the following loom. Can you please advise?  ...
Nang Myo Thandar Win
23/07/2019 09:26:33
No replies yet
Wrong product available after decrease qty
Hi there, We have recently upgraded a solution from 9.4.15 to 9.6.5 and we are experencing a odd behavior of Ecom:Product.AvailableAmount tag on shopping cart. Using the increase or decrease quantity links, or the quantity input (Ecom:Order:OrderLine ...
Mario Santos
17/05/2019 12:40:32
Last post: 22/07/2019 11:42:08
Completion rules missing from solution
Hi, I'm wondeting why the completion rules of PIM is missing (no menu under settings / pim) from one of our solutions. It shows up fine on a full trial license. The solution has the cloud all-in-one proffesional license and there is a vast difference ...
Claus Ørum-Petersen
19/07/2019 14:27:25
Last post: 22/07/2019 10:11:09
Customer Number and Customer Name put in Email Subject
Hi, Is there any way to put the customer number and customer name in the order email subject in Shopping Cart App? Regards, Myint ...
Myint Than Tun
10/07/2019 12:30:25
Last post: 11/07/2019 01:55:47
API based solutions
Hi Dynamicweb / Community, We would like to run large parts of the cart as API (MVC) without having the need to create pages and I can only assume that we are not the only ones. We know that Dynamicweb is in the path of making Dynamicweb less depende ...
Søren Heide Larsen
08/07/2019 14:45:06
No replies yet
Discount Issue
We have configured Discount for Subtotal Over $100 will get $5, (image attached) but this discount appplied with vat amount also, (image attached) is there any wayto configure discount only for product total without vat??? When i check the backend or ...
Shiwanka Chathuranga
02/07/2019 06:31:18
Last post: 08/07/2019 01:24:58
Sitemap not shows groups in url
Hello, I have configurated our website to use sitemap.xml and with products. Url in sitemap.xml: https://example.com/products/intensa-vlak-60x60x4-cm-indigo-grey Expected: https://example.com/products/tegels/betonnen-tegels/betontegels/intensa-vlak-6 ...
Maik van Sark
15/03/2019 11:20:19
Last post: 02/07/2019 14:31:42
Orders tab showing wrong values
Hi, We are experiencing an odd behavior on the Orders section at backoffice. The column Integration Order ID was showing the correct values but when we changed the column order, it started to show wrong values: https://www.screencast.com/t/1nn6fwDtWy ...
Mario Santos
05/06/2019 19:58:07
Last post: 26/06/2019 13:03:25
Ecom Logging
We have a solution that does not have ecom logging disabled via the Solution Settings. It is not logging anything in the ecom logs. Is there another location where this can be disabled that I can check? https://www.screencast.com/t/qrYUEIyl6 ...
Terri Donahue
21/06/2019 16:19:36
Last post: 25/06/2019 19:39:45
Column CustomerFavoriteProductAutoId used in code bit not in update scripts
We're running into SQL exceptions when using favorites lists indicating that the column CustomerFavoriteProductAutoId does not exist in table comCustomerFavoriteProducts. I found that column listed in Create_DefaultEmpty.sql when the table is created ...
Imar Spaanjaars
22/05/2019 08:28:26
Last post: 21/06/2019 17:08:52
Get all info on sales on a certain product
Hi We need a solution for a costumer who wants to get an overview on all info product sales, product by product. In other words, they want to be able to look up a product, and see who has bought the product and how many instances of the product is so ...
Hans Ravnsfjall
17/06/2019 15:28:20
Last post: 20/06/2019 11:12:54
Facets with many options
Hi, In the facet-section of the repository settings, we get a warning with "Facets with many options can impact performance". This is of cource understandable, but given a large enough product catalogue, many options will occur, and we can only manip ...
Mikkel Ulstrup
18/06/2019 23:13:43
No replies yet
Repository processing
Is there a way to forcibly stop a repository build from running? Both instances were started at the same time and niether will complete. https://www.screencast.com/t/JRwgrf5fbE ...
Terri Donahue
11/06/2019 17:54:39
Last post: 12/06/2019 15:29:59
Discount not working
Hi everybody We have a DW9.5.7. instalation with Rapido 2.1.1 and cannot get Discounts to work. We set order discount to 5 % and left everyting empty which menas that is should be applied to all products, but we do not see any discounts and also sinc ...
Ivan Marijanović
27/05/2019 13:58:36
Last post: 11/06/2019 12:20:16
Order Fields tags inconsistency
Hi, There seems to be a little bug on Order fields tags. I gave a different value for the System name and the Template tag, and noticed that the {OrderField}.Name tag uses the System name value instead of the Template tag value. Images below: Regards ...
Mafalda Correa
07/06/2019 17:51:49
Last post: 11/06/2019 11:08:36
Change RMA Types
I'm currently busy implementing RMA in a solution. At this moment I'm changing the standard RMA Details template to our specifications. The problem I'm running into now Is that the're 3 standard RMA types defined: - Return - Defective - Exchange Is I ...
Jop Reuvers
21/08/2012 11:37:44
Last post: 11/06/2019 11:06:22
Image file name change after upload due to first character is -
Dear Support I noted that proudct code "--AA--06JA-170", with product image "--AA--06JA-170.jpg" starting with --, after uploading, it become "-AA--06JA-170.jpg", one of the - was missing. May I know was this a bug? The customer whom using BANN as an ...
Tan Pang Lin
10/06/2019 10:42:01
No replies yet