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Price pattern not being honored
Hi, We noticed that the currency pattern is not being honored in some prices. This is true for both Cart tags and OrderViewModel PriceViewModel properties Cart In this example, you can notice the missing space compared to the other prices Order In th ...
Nuno Aguiar
02/11/2022 19:59:30
Last post: 07/11/2022 13:22:42
Using giftcards + shipping costs
Hi, I was wondering if it's possible to pay the shipping costs with a gift card. We have a solution where a customer is using a giftcard in the cart. The giftcard value is properly deducted from the price, however the customer always ends up with the ...
Maarten Schreuder
07/08/2020 11:59:46
Last post: 04/11/2022 12:47:43
Free shipping with gift card
How do I prevent that shipping fee is added when using gift card and the total order amount, before the gift card “discount”, is over the free shipping limit? BR
Thomas ...
Thomas Larsen
14/06/2016 08:57:34
Last post: 04/11/2022 12:45:39
Unit Price Discount tag wrong
Hi, Consider this screencast https://www.screencast.com/t/W59dHK6NB When we have multiple prices (aka Price Matrix), we are having some tags with the wrong values, which is causing the Swift templates to react badly. As far as I can tell, the problem ...
Nuno Aguiar
17/10/2022 20:09:49
Last post: 03/11/2022 17:31:32
Points in OrderViewModel
Hi, Is it possible to access the OrderLinePoints value using the OrderLineViewModel and OrderViewModel? We're using the Customer experience center module to show an order overview, but for our orders completed with LoyaltyPoints i'm not able ...
John Broers
27/10/2022 15:19:56
Last post: 02/11/2022 13:02:25
Issue with Stripe checkout handler
Hi, We have a customer who is experiencing issues when using the Stripe checkout handler. The issue happens when the payment card used requires authentication with 3D Secure. When debugging the code the scenario results in a exception because the dat ...
Vincent Gercke
11/10/2022 23:48:19
Last post: 02/11/2022 00:45:23
Values not loading
Hi, i have run into an issue where there are no fields/values loaded in the product template. In our template we use a for example GetLoop("ProductCategories") and GetValue("masterproductid") these are empty return nothing. Ran in ...
Brian Bolks
13/05/2022 09:27:45
Last post: 01/11/2022 14:46:03
Create user setting in Cart - Order discount removed from order
Hi there I have a solution running on Rapido and 9.13 that has a problem with the Cart app setting "Create User" The Cart is setup as a Onepagecheckout When an order discount is applied to the cart with a voucher code - we can see in the or ...
Anett Nissen
20/10/2022 16:11:30
Last post: 31/10/2022 00:41:15
Inheritance on Facets settings on ecommerce/PIM product groups
Hi all, Anyone knows if it is possible to inherit facet settings from a parent product group to its subgroups/children? or do you have to do this manually on all subgroups? ...
Søren Jakobsen
26/08/2021 15:33:07
Last post: 27/10/2022 20:54:38
Different price for logged in users
Hi there. I have the following business requirement. Anonymous users can see products but not order them. The price they see is the standard recommended retail price Logged in users can see products and order them. The price they see is a standard pr ...
Imar Spaanjaars
24/10/2022 16:21:24
Last post: 27/10/2022 16:35:59
Order with no customer info created
Hi The last week, a client of ours has experienced getting 3 orders, with no customer or delivery info on the order. We have configured validation, and there is a checkout flow, based on 4 different steps, so we don´t know how this is possible. ...
Hans Ravnsfjall
25/10/2022 11:54:42
Last post: 26/10/2022 14:52:30
Product placeholders for Back In Stock Notification
Hi guys, I am trying to set up a Back in stock notification and I want to include in the subject the SKU of the product or even better the Name of the product. Would {ProductName} and {ProductNumber} work for this purpose? Thank you, Adrian ...
Adrian Ursu
06/08/2021 11:09:52
Last post: 24/10/2022 10:35:21
Sort by price from price matrix
Hi, We have run into an issue with the price sorting. All product prices are 0,- and we only use prices from the price matrix. The pricematrix for a product can contain prices for one or for two different shops. We have products with and without vari ...
Eva Sommer
06/10/2022 11:36:49
Last post: 20/10/2022 13:13:07
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add giftcard amount to cart gives strange result
HI I am trying to make an "add giftcard to cart" page. I have created a product, and given it the type "giftcard" I wan´t it to be possible for the visitor to decide the amount/value of the giftcard This is what my form is o ...
Hans Ravnsfjall
15/03/2022 08:03:45
Last post: 17/10/2022 03:13:09
Recurring order with future start date takes order time
Hi there, When creating a recurring order with a future start date, the start date takes the current time (of placing the order) into account: if (DateTime.TryParse(Context.Current.Request["EcomOrderRecurringStartDate"], out dateValue) & ...
Imar Spaanjaars
12/10/2022 12:16:58
Last post: 14/10/2022 10:33:50
Recommended characters for product IDs
Hi there, I have a catalog with products that have IDs like this: 0 0,01 0,02 0,02- 0,02-1 0,03 0,03- 0,03-1 0,03-1D Not your typical IDs as you can see. Will this cause me problems down the road? I am especially worried about the comma and the trail ...
Imar Spaanjaars
13/10/2022 14:15:18
Last post: 13/10/2022 14:32:22
Recurring order failing even though payment seems succesful
Hi there, Our recurring orders our failing even though the payment seems fine. On the order log I see this: Dynamicweb.Ecommerce.CheckoutHandlers.AltaPay.AltaPayCheckoutHandler Recurring order failed for ORDER10133 (based on REC86). The payment faile ...
Imar Spaanjaars
07/10/2022 13:21:14
Last post: 12/10/2022 16:36:35
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VAT for specific site in solution.
I have 2 sites in a solution, and I would like to set VAT for each site specific. 1) So System VAT is not a option. 2) Setting VAT on each country is not a option, as countries are solutionwide (Country name can be translated, but VAT is bound togeth ...
Per Jensen
30/09/2022 10:39:29
Last post: 06/10/2022 08:24:12
Order prefix different per Shop
Hi, A customer is requesting 2 websites to have different order prefixes (i.e. W_ORDER vs L_ORDER). We can't seem to do this through the UI, but we may be able to do it through a OrderIsPassedToCheckoutHandler notification. Before we go down a rabbit ...
Nuno Aguiar
02/10/2019 10:49:35
Last post: 05/10/2022 11:45:08
Ensure unique values for ProductNumber
Hi guys, What would be the best way to implement a check for duplicates on the ProductNumber? What I want is to avoid mistakes when defining products. The ProductNumber should be unique. Thank you, Adrian ...
Adrian Ursu
05/06/2021 11:38:28
Last post: 04/10/2022 09:42:31