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Not able save or save and close after edit variant
Hi I am not sure whether this is a bug or just this record having problem. refer to the video. I am not able to save or save and close after edit the variant. https://www.useloom.com/share/829f5449c9b24eeebb2ba381c154060c Looking forward to hear from ...
Tan Pang Lin
28/11/2018 15:54:26
Last post: 13/12/2018 14:54:26
Recurring Order and discounts
Hi guys, I have a situation where I need to define a recurring order, but use a voucher code that will supposedly give a discount for the first x orders. Say, for the first 6 months (assuming the recurring order is monthly). How should I accomplish t ...
Adrian Ursu
28/11/2018 11:58:37
Last post: 28/11/2018 12:31:14
LedgerEntries.Count is not returning the correct value
Hello. I am Using the App 'Customer Center' (from ECOMMERCE) to setup both List Orders (from loop "Orders") and List Invoices (from loop "LedgerEntries") Ecom:CustomerCenter.Orders.Count - returns the total number of existing loopItems, regardless of ...
Lara Arsénio
27/11/2018 17:22:50
Last post: 28/11/2018 16:25:53
Facets using summary fields
Hi guys, I have a situation where we have a bunch of ProductCategories with product category fields. Most categories are grouped under a parent Category that does not have any ProductCategory attached. Becuase products are attached to multiple groups ...
Adrian Ursu
24/11/2018 13:00:59
Last post: 24/11/2018 16:19:44
Interface for approving comments for all products
Hi guys, In the cases where the implementation requires using the built in ProductReview functionality, it looks like it's very hard to have a general view on the reviews posted for Products which makes it complicated to approve or reject them. Is th ...
Adrian Ursu
24/11/2018 12:52:04
Last post: 26/11/2018 15:02:55
Adding a new variant to an existing Family
Hi guys, I have a situation where we get some products from NAV, the customer will group them into a family and later on, another potential member of that family will be imported. How would this extension of a family be performed? It's not an isolate ...
Adrian Ursu
22/11/2018 15:00:59
Last post: 24/11/2018 12:52:41
Trigger Loyalty Rules notification when points expire
Hi guys, Is there any way I can set a notification when Loyalty points are about to expire? Something I can use to let the users they should use their loyalty points before they expire? Adrian ...
Adrian Ursu
21/11/2018 20:36:08
Last post: 26/11/2018 16:49:12
Unit of Measure on a Parts List
I see that if a product is set as a Parts List, the Units and stock option (Units of Measure) on the product page in the backend does not show up. I assume that is by design. Is there a reason for that? I assume that even a parts list could be sold b ...
Scott Forsyth
21/11/2018 17:31:10
Last post: 21/11/2018 20:06:30
Duplicate key errors on checkout
Hi guys, We got customer reports about errors during checkout and found this on Log/eCom/CartV2/Errors: 2018-11-19 12:28:38.2645|ERROR|eCom/CartV2/Errors|Order <No order>: Unexpected exception GetContent() with the message: Cannot insert duplic ...
Imar Spaanjaars
21/11/2018 08:34:41
Last post: 23/11/2018 09:34:51
Query selection in Discounts
Hi, We can currently select a query in Order Discounts, and that is awesome. However the challenge we have is that we cannot see PIM queries. This means the user needs to configure a query in Repositories and then have a page that renders that query ...
Nuno Aguiar
19/11/2018 15:12:12
Last post: 19/11/2018 17:54:06
SMS setup
Hi DynamicWeb, I'm currently working on SMS setup in DW portal, but as I browse the documentation of our local provider they are using REST API using JSON fomat. Is that possible to integrate to DW? If so, how can I integrate that? Thanks! ...
Suzette Cruz
19/11/2018 10:46:39
Last post: 28/11/2018 08:01:32
Email template index run notification
Where is this template set? I do not have any templates, but would like to set one. What is the folder path to where I should place the file? ...
Martin Grønbekk Moen
15/11/2018 12:59:13
Last post: 15/11/2018 13:12:33
Shipping Method and Payment Method Not Working in 9.5.3
Hi https://www.useloom.com/share/711fbc9f1ed34227b10ebf5f73ba63c1 I created one shipping method and set Fee $10. And also created payment method (PayPal). What I found is that if I setup shipping fee, I can't make an order. If I set shipping fee 0, I ...
Tin Ma Ma
12/11/2018 20:48:33
Last post: 03/12/2018 14:20:14
Top level groups sorting order with Assortments
Hi, I have a project where the top level ecom groups have been sorted in a very specific way. We have assortments activated and when using ecom navigation, the groups seem to be rendered in an alphabetical order instead of the order whey are in the b ...
Nuno Aguiar
11/11/2018 18:53:21
Last post: 12/11/2018 16:24:53
Currency not changed
Hi https://www.useloom.com/share/635652aa8caf4c688824e7bb9af0dfd4 I had changed the currency in website setting>ecommerce to SGD. but upon refresh, it still show Eur. Any idea which steps I missed out? Thanks Pang Lin ...
Tan Pang Lin
08/11/2018 17:03:43
Last post: 11/12/2018 15:08:06
Creating search function for the Order Discounts
Promotions of our customer created in 'Order Discounts' will continue to grow over time. At this juncture, they already had 15 pages and they need to click page by page to find their promotions created. They want us to create the search function for ...
Khine Lwin Myint
08/11/2018 10:10:47
Last post: 06/05/2021 11:25:11
Stock Location Records with Same UOM
Hi https://www.useloom.com/share/c6c7d518b3d74412b0de3d06da71a0d0 Referring to above video link, may I know what should happen if more than one stock locations having the same UOM. I had two locations, West and South, both having the same UOM, piece, ...
Tan Pang Lin
08/11/2018 06:20:18
Last post: 08/11/2018 10:34:13
UOM Conversation factor
Hi This is with regard to B2B senario with integration to ERP system. I would like to check does DW support UOM conversion factor? In ERP system, there is a UOM conversion factor which define for example based unit is EA, 1 CTN = 100 EA 1 BOX = 24 EA ...
Tan Pang Lin
08/11/2018 06:05:54
Last post: 08/11/2018 12:46:01
the Maximum total order amount for Order discount
I created an order discount setup on a version 8.9.3. and facing one issue. In Order Discount setting, I cannot put order amount up to 100000000 in the total price conduction field. Indonesia currency is very lower than the other countries and it mak ...
Aung Lin Htut
07/11/2018 03:50:35
Last post: 07/11/2018 09:18:04
Cart is not deleted when it contains taxes
Hi there, It seems that a cart is not deleted from DB when last orderline is removed but the cart contains taxes. Some repro steps: Add a product to the cart; Go to the checkout and enter address in order to get taxes; Remove your orderline from the ...
Mario Santos
06/11/2018 20:59:36
Last post: 14/11/2018 11:21:36