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Attachments in order confirmation
I found this, in the multi-step checkout process, https://www.screencast.com/t/XVUIeJWmA4PY, which indicates that one can attach for example a pdf when sending order confirmation to a customer. However, I'm not able to locate the correct location of ...
Siv Hansen
01/02/2019 14:53:25
Last post: 04/02/2019 08:25:44
The payment method is not set - Translation
Hi guys, I am trying to localize a validation error message I get when trying to submit a cart without selecting a payment method. The message is "The payment method is not set". I am using Rapido with 9.5.5. I have looked in the cart settings, trans ...
Adrian Ursu
30/01/2019 11:33:58
Last post: 02/11/2020 19:05:46
Address validation not fired when submitting to same step
Hi there, I was struggeling with an odd behavior when trying to validate the order addresses on checkout steps. After some debugging I realized that it is only happening when the form is submited to the same cart step. Found the reason why is happeni ...
Mario Santos
24/01/2019 12:40:01
Last post: 25/02/2019 15:48:31
Check-out process based on device
A customer of mine wants to have different check-out process based on device. They would like the ecom80, single page checkout on mobile and the ecom90 (multiple step checkout) on desktop. Is this possible? ...
Siv Hansen
24/01/2019 10:41:33
Last post: 24/01/2019 14:11:52
Terms and conditon, breaks the user flow
When a customer is in order and payment mode, but would like to review the terms and condition, the shopping basket contains a link to those. However, this opens in the same window, so the user navigates away from the basket. This adds unneccesary fr ...
Siv Hansen
24/01/2019 10:14:03
Last post: 24/01/2019 14:13:18
TaxProvider Logging
Hello, Within the logs, need to be able to see what data is being sent out to the Tax Provider (in this case, Avalara) and then see data in the response. (Just like it is done for Shipping Providers -- there is "Request" and "Response" logging.) Curr ...
Nancy Morano
18/01/2019 22:24:11
Last post: 21/01/2019 18:25:09
Edit product category - Product property
Hi When the checkbox "Product property" is set in a Product category, where do the fields apear?, or what do i need to do to make them showen in a product? eg. in Rapido there is at "Download" category, but I can't find where to add the content The c ...
Thomas Jensen
18/01/2019 13:45:12
Last post: 18/01/2019 13:58:38
Product Catalogue for ViewModel app
Hi, I love the concept of the new App, only "paying" for the data we need. I was trying to apply it to a customer, where in the Product list I want a very basic piece of data, which is very different than the product detail page (with a bit more info ...
Nuno Aguiar
17/01/2019 15:25:35
Last post: 20/02/2019 19:06:14
Delete product from cart
How can you delete a product from the cart just by product number, when yo udont have the ordreline. Example, we would like to add a remove button on the product page if the product already is in cart we want to be able to remove it. But we do not kn ...
Martin Grønbekk Moen
17/01/2019 09:26:27
Last post: 17/01/2019 10:50:59
Orderlines.TotalPrice is wrong
Hi, Using 9.5.7 I noticed that the Ecom:Order.OrderLines.Total.Price tag is adding the shipping fee (which is not an orderlines in DW). Judging by the name of the tag, seems like a bug. I am looking for a tag that gets all orderlines without Taxes, V ...
Nuno Aguiar
15/01/2019 17:59:24
Last post: 16/01/2019 13:27:50
Images sitemap
Hi guys, Some customers are asking for Images sitemap. I know this is debatable but I cannot avoid it for long. Is there any way I can implement this type of sitemap in Rapido 3.0 + DW 9.5? Thank you, Adrian ...
Adrian Ursu
15/01/2019 11:58:34
Last post: 09/02/2019 09:33:14
Publication period for the products doesn't work.
Hi , I set up the publication period for the product like the attached images in version 9.5.3. After that, I rebuilt the product index. But, the product is still showing in the frontend. Can you please let me know if I am missing to set up some sett ...
Khine Lwin Myint
14/01/2019 09:36:56
Last post: 11/02/2022 06:24:14
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Missing redirect to friendly url
After upgrading to version 9.5.6, a redirect to the friendly product url no longer occurs when I make a request like this https://www.kjaersommerfeldt.dk/Default.aspx?ID=187&ProductID=1009100 (coming from templatetag "Ecom: Product.Link.Clean"). ...
Niels Foldager
02/01/2019 12:27:29
Last post: 09/01/2019 14:58:14
Translation Tags in Email notifications sent on Order State change
Hi Guys, I am trying to use Translations in the templates for the email sent on Order Status Change. It seems that the translations are ignored and they are not rendering anything. I had to hardcode the text for now, but it's not helpful. The solutio ...
Adrian Ursu
31/12/2018 16:36:10
Last post: 06/03/2019 09:18:12
Saving Prices in Setting - Ecommerce - Advanced Cofiguration takes forever
Hello, I have thousand pproduct in my product catalog, then i want to change the price in database in include VAT. I go to Setting - Ecommerce - Advanced Cofiguration - Prices, then i check "Price in database include VAT" and i click "Save", but my D ...
ITdept
21/12/2018 05:21:04
Last post: 21/12/2018 09:59:07
Rounding PayPal Issue
The price send to AX can be with 2 or 3 decimal places and there is no issue since both the system are the same. The only issue is at the PayPal because the amount is different. Will the system still calculate for more than 2 decimal place if we setu ...
Khaing May Thaw
18/12/2018 03:43:35
Last post: 18/12/2018 08:57:10
Paying with loyalty points
Hi guys, I have this solution where I have activated Loyalty points rewards. Everything is fine when earning loyalty points but I have no idea how to allow the customer to use points in the checkout. I am using Rapido 3.0 and DW9.5 Just to be clear, ...
Adrian Ursu
17/12/2018 13:41:23
Last post: 17/12/2018 14:54:46
Cart not empty when order is complete
Hi, we are experiencing some issues regarding converting shopping carts from cart context status to order when order is completed. We are using a notificationsubscriber on checkoutdone to get an ordernumber from NAV and we recieve the NAV ordernumber ...
Søren Bremholm Jakobsen
17/12/2018 11:34:41
Last post: 17/12/2018 14:19:24
Discount for B2C users and Anonymous
Hi guys, I have a project based on Rapido 3.0 and DW 9.5. Solution is connected to NAV and we are reading live pricing from NAV for B2B users. B2B users are users with a customer number. B2C users are anonymous and users withour customer number. We h ...
Adrian Ursu
16/12/2018 14:52:14
Last post: 12/11/2021 12:19:08
Query configuration for products with variants
Hi guys, I have a situation that made me scratch my head for a solution but I could not find one. I am not sure if it the way I have configured the index/query or it is how the current querying of the index works. I have a lot opf products with varia ...
Adrian Ursu
13/12/2018 22:57:54
Last post: 14/12/2018 15:11:55