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Forum » Ecommerce - Standard features
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Inherit product category fields from parent generates bad data
Hi there, I see the benefit of having the possbility to inherit the product category fields from parent group, although I am experiencing a weird behavior. https://www.screencast.com/t/2o6ktwoUB If the current group has the same product category as t ...
Mario Santos
23/04/2019 12:03:13
Last post: 23/04/2019 19:47:24
Print Order template dropdown
Hi All, When right click on the order to print the order, select print invoice template and then close the screen and right click again, the print invoice template was default selected but screen is blank instead of showing the invoice of the order a ...
Aye Nyein Myat
23/04/2019 07:41:28
Last post: 02/05/2019 09:34:45
Read Only Permission on Ecommerce > Product Catalog
Dear All, Although I set up 'Read Only' Permission on Ecommerce > Product Catalog for only one langauage and only one shop , I can still choose the other shop and other languages that I setup to 'None'. And I set up 'Read Only' permission on Produ ...
Aye Nyein Myat
18/04/2019 12:33:28
Last post: 23/04/2019 17:44:18
Permission does not seem to work for Ecomm module
Dear Sir Refer to this video, https://www.loom.com/share/863e5adaf901429ab68dae6e35009f81 I had setup the order, catalogue and discount for a user group, admin-china Upon log in as tplc whom belong to this user group "admin-china" I am not able to se ...
Tan Pang Lin
15/04/2019 10:53:29
Last post: 23/04/2019 17:42:26
what is the best way to make list of link to files on a product?
Hi On a product in ecommerce, we want to create a solution where the editor can make links to different files as a part of the product. A link is constructed by a text on the link and a path to the file we are linking to. Now if I was to do this in I ...
Hans Ravnsfjall
15/04/2019 09:38:51
Last post: 15/04/2019 12:48:03
Double order email sent to customer
Hi We have an issue with order emails which are being sent to customer twice. This happens on approximatelly 60% of all orders. We have customizations in checkout observers which are (amongst other things) changing status of an order based on businne ...
Adnan Catovic
10/04/2019 11:33:36
Last post: 10/04/2019 13:09:39
discount with a set "Usage per customer"
Hi I have a setup with a product discount, where "Usage per customer" is set to 1 on the product page and in the product list, I now have the discount shown, and when I add to cart the cart also shows my discount Then I buy it I then login again (clo ...
Thomas Jensen
03/04/2019 15:23:42
Last post: 10/04/2019 13:03:36
Order Discount Inclusive not working
Hi, We have a scenario in 9.6.3 with aggregated discounts, where there are orderline/product discounts applied to the cart, but the Order discount (inclusive) is not taking the discounted price into the calculation. Can you confirm? https://www.scree ...
Nuno Aguiar
02/04/2019 15:02:06
Last post: 16/04/2019 11:22:29
Focal point for product images
Hi, is it possible to enable focal points for eCom images somewhere? Or does this only work on paragraphs and items? ...
René Poulsen
29/03/2019 09:35:14
Last post: 03/04/2019 09:32:21
Oderline gets duplicated in cart (should increase quantity)
Hi, I have a solution where, when adding the same product to cart twice, the orderline gets "duplicated" instead of just increasing quantity. The part that I cant figure out is that this only happends in production. In our staging (and in my local) e ...
Aki Ruuskanen
27/03/2019 11:13:55
Last post: 09/04/2019 12:15:46
Indexes - Free text search and html entities (ø = &oslahs; etc.)
Hi guys, I'm trying to setup a freetext search on page items and their paragraph item content - An it's indexing just fine... but whenever the search query includes special characters it'll return nothing. I have inspected the index with Luke, and fo ...
Jacob Storgaard Jensen
26/03/2019 14:51:21
Last post: 27/03/2019 13:37:10
DW on https
Hi guys! I need quick help. We developed site and should put it in production but it has to be on https. We tested everythingon http and it works but when we switchprotocol to https it has problems (not loading css-s. not geting products etc. Ivan ...
Ivan Marijanović
25/03/2019 16:09:40
Last post: 25/03/2019 17:36:55
Duplicate units
Hey We have a problem with duplicate units, and found this SQL query from the debug tool, it looks like when joining on EcomVariantGroups. The LanguageId is missing in the where clause. (EcomVariantGroups.VariantGroupLanguageId = @p0) results in dupl ...
Mark Preisler
20/03/2019 19:57:39
Last post: 28/03/2019 07:39:23
Set currency
I know it is possible to use ?CurrencyCode=EUR to set the currency, and it work as expected. But is it so that it cant be used after a cart is created? I try to change the currency when I'm in the basket, and it looks like it is working, the currency ...
Martin Grønbekk Moen
16/03/2019 23:06:00
Last post: 18/03/2019 21:54:19
Module Configuration - Ecommerce
Hello, We recently went into the back-end to uninstall several of the different ECOMMERCE STANDARD MODULES that are not needed for a customer. We experienced a problem with the uninstalled Modules still appearing in the main site tree. This was done  ...
Nancy Morano
13/03/2019 14:41:48
Last post: 18/03/2019 14:39:44
Order Discount Based on Order Country
Dear Sir, The mechanics are as such: Customer spends $80 and key in the promo code “Macaron19”, will be entitled to a physical voucher that will be included in their consignment Valid from 20th – 24th March 2019 Only for Singapore orders I created th ...
Tin Ma Ma
13/03/2019 09:11:28
Last post: 16/09/2019 14:33:41
Data Type not available for Ecomm order line fields
Dear Sir I need to create a date field in Ecomm order line and I noted there is no date data type. Was this the intended design for Ecomm order line? https://www.useloom.com/share/fe8365c2a01640d39d42b5986637a055 Thanks Pang Lin ...
Tan Pang Lin
09/03/2019 02:25:52
Last post: 11/03/2019 11:07:45
Payment Fee Calculation
Dear Sir With reference to this video https://www.useloom.com/share/9a6f13c8dfc349bca89a2fe4b13c12f2 May I know how the payment fee get calculated? I am expected the amount of USD50, but it is giving me USD57.69 instead. Thanks Pang Lin ...
Tan Pang Lin
08/03/2019 13:11:48
Last post: 11/03/2019 09:52:21
Image pattern, shop-level
Hi. A webshop I'm working with, with ecommerce and PIM, are trying to display product images. The images are on the format productnumber-variantcolor, and I'm trying to define an image pattern to apply. the variant in the shop is called COLOR, and i' ...
Siv Hansen
06/03/2019 09:35:04
Last post: 22/03/2019 15:33:11
Orders in wrong context (Default checkout handler) on version 8.9.1.7
On some Sweedish orders the order langauge context are wrong In the log it looks like the Dynamicweb "Default checkout handler" is used and not expected DIBS gateway Is it possible allways to use DIBS and newer fallback to "Default Checkout Handler"  ...
Tina Pedersen
27/02/2019 11:10:49
Last post: 27/02/2019 11:28:48