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Exclude inactive products from Sitemp
Hi guys, I have a solution running on DW 9.3.3. The customer has posted abug about the default sitemap of DW including products that are inactive. I have checked and the products are indded inactive but they show in sitemap. How can I ensure the inac ...
Adrian Ursu
13/02/2019 22:54:16
Last post: 20/03/2019 10:37:03
Split Testing
HI, we have set up a clean standard solution using the latest versions of application(9.61) rapido(3.0.1) with a latest db(Rapido301_Database.zip) we have done this both for local and hosted inviroments. We are testing the split test function provide ...
Jonathan Pascoe
13/02/2019 15:00:39
Last post: 13/03/2019 15:34:00
Show in Product List - How is it working?
Hi guys, I have a bit of confusion about this field that is displayed on the product list. I see that any newly added product, has a value of "False" for Show in Product List. And I don;t see any option to turn that value to True. I initially thought ...
Adrian Ursu
13/02/2019 13:16:20
Last post: 19/02/2019 15:36:21
In produclistview, how can i add amount of more than one to cart at the same time?
See attachment I want to be able to type in 20 in the inputfield, then clickk add to add an amount of 20 to the cart. How can I do this? Do I have to modify the link of the add-button with an amount parameter? /Hans ...
Hans Ravnsfjall
13/02/2019 10:01:31
Last post: 21/02/2019 10:55:28
Apply discount only once - with Percentage
Hi, I was surprised to see that "Apply discount only once" checkbox on discounts only works with amounts. Is there a reason for this? Most of our customers use percentages and they reported it as a bug. In my mind there is no reason for this to be a ...
Nuno Aguiar
12/02/2019 11:58:32
Last post: 14/05/2019 16:49:12
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Impersonation, sorting of user list
My client wants to use the impersonation features in DW. However, they have hundreds of customers, and in the list of customers their sales reps can impersonate, it is displayed in an unsorted list. How do I sort the alphabetically? Kind regards, ...
Siv Hansen
07/02/2019 15:12:47
Last post: 07/02/2019 19:37:53
RMA how -to
in this page, https://doc.dynamicweb.com/documentation-9/ecommerce/orders/rma, the RMA is described. It says: RMAs can be created either manually or through the customer center app. To create RMAs manually: Locate the relevant order in your order lis ...
Siv Hansen
07/02/2019 11:25:10
Last post: 07/02/2019 19:28:41
Translations missing, have no clue what the feature is
I got DW 9.6 in my test site yesterday, and have run into some problems: under settings->eccomerce, field types, I have an item without label, and it is not possible to understand what this is supposed to do without it. https://www.screencast.com/ ...
Siv Hansen
07/02/2019 10:35:28
Last post: 22/02/2019 11:36:46
OrderLineService.Create method not available
Hey! I'm trying to create new orderlines based on existing orderlines using the orderline service (essentialy copying orderlines but with new Id's). The OrderLineService.Create() method seems ideal for this, but it seems that I'm not able to use it. ...
Oscar Romin
04/02/2019 11:25:31
Last post: 04/02/2019 15:39:28
Facets with special characters
Hi guys, I know I have a duplicated name on a previous thread but I cannot find a better title. I have a Slovak website where some of the facets are rendered weird. The ProductCategory fields are rendered correctly (for example Pneumatické) but the V ...
Adrian Ursu
01/02/2019 15:48:57
Last post: 04/02/2019 12:58:48
Attachments in order confirmation
I found this, in the multi-step checkout process, https://www.screencast.com/t/XVUIeJWmA4PY, which indicates that one can attach for example a pdf when sending order confirmation to a customer. However, I'm not able to locate the correct location of ...
Siv Hansen
01/02/2019 14:53:25
Last post: 04/02/2019 08:25:44
The payment method is not set - Translation
Hi guys, I am trying to localize a validation error message I get when trying to submit a cart without selecting a payment method. The message is "The payment method is not set". I am using Rapido with 9.5.5. I have looked in the cart settings, trans ...
Adrian Ursu
30/01/2019 11:33:58
Last post: 02/11/2020 19:05:46
Address validation not fired when submitting to same step
Hi there, I was struggeling with an odd behavior when trying to validate the order addresses on checkout steps. After some debugging I realized that it is only happening when the form is submited to the same cart step. Found the reason why is happeni ...
Mario Santos
24/01/2019 12:40:01
Last post: 25/02/2019 15:48:31
Check-out process based on device
A customer of mine wants to have different check-out process based on device. They would like the ecom80, single page checkout on mobile and the ecom90 (multiple step checkout) on desktop. Is this possible? ...
Siv Hansen
24/01/2019 10:41:33
Last post: 24/01/2019 14:11:52
Terms and conditon, breaks the user flow
When a customer is in order and payment mode, but would like to review the terms and condition, the shopping basket contains a link to those. However, this opens in the same window, so the user navigates away from the basket. This adds unneccesary fr ...
Siv Hansen
24/01/2019 10:14:03
Last post: 24/01/2019 14:13:18
TaxProvider Logging
Hello, Within the logs, need to be able to see what data is being sent out to the Tax Provider (in this case, Avalara) and then see data in the response. (Just like it is done for Shipping Providers -- there is "Request" and "Response" logging.) Curr ...
Nancy Morano
18/01/2019 22:24:11
Last post: 21/01/2019 18:25:09
Edit product category - Product property
Hi When the checkbox "Product property" is set in a Product category, where do the fields apear?, or what do i need to do to make them showen in a product? eg. in Rapido there is at "Download" category, but I can't find where to add the content The c ...
Thomas Jensen
18/01/2019 13:45:12
Last post: 18/01/2019 13:58:38
Product Catalogue for ViewModel app
Hi, I love the concept of the new App, only "paying" for the data we need. I was trying to apply it to a customer, where in the Product list I want a very basic piece of data, which is very different than the product detail page (with a bit more info ...
Nuno Aguiar
17/01/2019 15:25:35
Last post: 20/02/2019 19:06:14
Delete product from cart
How can you delete a product from the cart just by product number, when yo udont have the ordreline. Example, we would like to add a remove button on the product page if the product already is in cart we want to be able to remove it. But we do not kn ...
Martin Grønbekk Moen
17/01/2019 09:26:27
Last post: 17/01/2019 10:50:59
Orderlines.TotalPrice is wrong
Hi, Using 9.5.7 I noticed that the Ecom:Order.OrderLines.Total.Price tag is adding the shipping fee (which is not an orderlines in DW). Judging by the name of the tag, seems like a bug. I am looking for a tag that gets all orderlines without Taxes, V ...
Nuno Aguiar
15/01/2019 17:59:24
Last post: 16/01/2019 13:27:50