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Facets with special characters

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Adrian Ursu Dynamicweb Employee
Adrian Ursu
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Posted on 01/02/2019 15:48:57

Hi guys,

I know I have a duplicated name on a previous thread but I cannot find a better title.

I have a Slovak website where some of the facets are rendered weird. The ProductCategory fields are rendered correctly (for example Pneumatické) but the VariantOption facets are rendered wrong (for example C02 sivá instead of C02 sivá)

In the backend, the options are rendered correctly. Only the facets are affected and only the ones that are based on VariantOptions.

How do I solve it?

Thank you,
Adrian

 


Replies

 
Nicolai Pedersen
Posted on 04/02/2019 09:49:39
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Hi Adrian

It can be either the data that is indexed incorrectly - some sort of issue with encoding - I find that unlikely, but we can check it out.

The other problem can be the rendering itself in the browser that somehow uses som encoding/urldecode or similar that causes the problem. Can you share a link to where the problem can be seen?

Thanks, Nicolai

 
Adrian Ursu Dynamicweb Employee
Adrian Ursu
Posted on 04/02/2019 09:55:17
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Hi Nicolai, Here is the link: https://allmedia.dotfusion.ro/produkty/tmely-a-lepidla Farba is the facet in question. Thank you, Adrian
 
Nicolai Pedersen
Posted on 04/02/2019 10:11:35
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Capture.PNG
 
Adrian Ursu Dynamicweb Employee
Adrian Ursu
Posted on 04/02/2019 10:57:26
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Hi Nicolai,

That's for Czech language. The link I gave you is for Slovak language. LANG17 in your screenshot.

Adrian

 

 
Nicolai Pedersen
Posted on 04/02/2019 12:53:52
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Hi Adrian

You have a lot of custom - cannot see what goes wrong... But it does work when I use that word in my solutions running 9.5, see dump

Capture.PNG
 
Adrian Ursu Dynamicweb Employee
Adrian Ursu
Posted on 04/02/2019 12:58:48
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Hi Nicolai,

This one is not custom. It is a Variant option. All the custom fields are rendered correctly. Only the Variant options are rendered wring. Luckily, most of the variant options are numbers. There are only 2 Variant Options with text.

From what I see, it looks like the names of the facets are taken from the Czech language instead of the Slovak Language. Somehow the Language is ignored.

It probably works if you have one language or the options are set on the language with the highest ID.

How should I debug further?

Adrian

 

 

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