Developer forum

Hi We have an issue with order emails which are being sent to customer twice. This happens on approximatelly 60% of all orders. We have customizations in checkout observers which are (amongst other things) changing status of an order based on businne ...

Hi I have a setup with a product discount, where "Usage per customer" is set to 1 on the product page and in the product list, I now have the discount shown, and when I add to cart the cart also shows my discount Then I buy it I then login again (clo ...

Hi, We have a scenario in 9.6.3 with aggregated discounts, where there are orderline/product discounts applied to the cart, but the Order discount (inclusive) is not taking the discounted price into the calculation. Can you confirm? https://www.scree ...

Hi, is it possible to enable focal points for eCom images somewhere? Or does this only work on paragraphs and items? ...

Hi, I have a solution where, when adding the same product to cart twice, the orderline gets "duplicated" instead of just increasing quantity. The part that I cant figure out is that this only happends in production. In our staging (and in my local) e ...

Hi guys, I'm trying to setup a freetext search on page items and their paragraph item content - An it's indexing just fine... but whenever the search query includes special characters it'll return nothing. I have inspected the index with Luke, and fo ...

Hi guys! I need quick help. We developed site and should put it in production but it has to be on https. We tested everythingon http and it works but when we switchprotocol to https it has problems (not loading css-s. not geting products etc. Ivan ...

Hey We have a problem with duplicate units, and found this SQL query from the debug tool, it looks like when joining on EcomVariantGroups. The LanguageId is missing in the where clause. (EcomVariantGroups.VariantGroupLanguageId = @p0) results in dupl ...

I know it is possible to use ?CurrencyCode=EUR to set the currency, and it work as expected. But is it so that it cant be used after a cart is created? I try to change the currency when I'm in the basket, and it looks like it is working, the currency ...

Hello, We recently went into the back-end to uninstall several of the different ECOMMERCE STANDARD MODULES that are not needed for a customer. We experienced a problem with the uninstalled Modules still appearing in the main site tree. This was done  ...

Dear Sir, The mechanics are as such: Customer spends $80 and key in the promo code “Macaron19”, will be entitled to a physical voucher that will be included in their consignment Valid from 20th – 24th March 2019 Only for Singapore orders I created th ...

Dear Sir I need to create a date field in Ecomm order line and I noted there is no date data type. Was this the intended design for Ecomm order line? https://www.useloom.com/share/fe8365c2a01640d39d42b5986637a055 Thanks Pang Lin ...

Dear Sir With reference to this video https://www.useloom.com/share/9a6f13c8dfc349bca89a2fe4b13c12f2 May I know how the payment fee get calculated? I am expected the amount of USD50, but it is giving me USD57.69 instead. Thanks Pang Lin ...

Hi. A webshop I'm working with, with ecommerce and PIM, are trying to display product images. The images are on the format productnumber-variantcolor, and I'm trying to define an image pattern to apply. the variant in the shop is called COLOR, and i' ...

On some Sweedish orders the order langauge context are wrong In the log it looks like the Dynamicweb "Default checkout handler" is used and not expected DIBS gateway Is it possible allways to use DIBS and newer fallback to "Default Checkout Handler"  ...

A SEO expert has done an evaluation on a client site of ours, and expresses their concern about Client side rendering of product pages, in which none of them are appearing in Google. This SEO expert explained that CSR of pages was devastating to my c ...

DW version 9.5.7 One of our pages was having a very slow performance on PLP, PDP, and Cart / Checkout flow. After some troubleshooting and code tracking, we isolated the problem, the slowest processes pointed to Lucene indexes and OrderlineDiscounts. ...

Hi I tested product images sorting in ecommerce. It shows the error screen.Please refre to the below loom. https://www.useloom.com/share/f3788271eff74314ac2de2683fe5426d I am using rapido 3 and application version 9.5.3. May I know where can I check  ...

Hi guys, I have a pretty urgent situation that confuses me. I have a product with a price of 106.19 EUR with VAT. Prices in the database are WITHOUT VAT. I have set an order discount of 10% and I have set the order discounts to apply before taxes. Th ...

Hi, In the project I'm working on the customer doesn't select the Shipping Method instead this is preselected, but the Shipping Method Name and ID disappear after payment. Shipping Method is selected and visible throughout the whole checkout process, ...