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Discount Calculations Incorrect
While testing product discounts on a 9.16.6 site we discovered an issue with Discount calculations. Wew set up a very basic 20% Discount and applied it to a Product Group. When adding items from that group at multiple quantities to the cart the disco ...
George Jaros
06/05/2024 16:49:52
Last post: 11/06/2024 11:12:13
Shipmondo and address copying
Hi there, As it turns out, Shipmondo can return drop locations that have an address field that is too long to fit in the ERP's order record. As an example, here's what I got back from them for "address line 2": "Kein Barverkauf ...
Imar Spaanjaars
03/05/2024 11:33:22
Last post: 16/08/2024 13:29:27
Issue switching languages in Swift
Hi guys, We are experiencing some issues switching languages using Swift. It is indeed an older version of Swift but I am trying to figure out the expected behavior. We have noticed a cookie Ecom.SelectedLangID.Frontend that is not being set before t ...
Adrian Ursu
25/04/2024 08:47:10
Last post: 26/04/2024 10:15:15
Error in OrderViewSearchList.cshtml
Hello. We are integrating a Visma Business ERP with DW, and importing older orders from the ERP so the customers can see their order history. However, when importing to the EcomOrders table, I get the following error Line 89: string orderDate = order ...
Stephen Anthony Jackson
24/04/2024 12:00:42
Last post: 24/04/2024 12:12:21
Facet count dont update after product delete
Hi. We are building a webshop for a customer selling new and used machinery. The used machinery gets handled by BC, so when a PM mark a machine in BC, it triggers an integration and then the product gets deleted in PIM and then also the Ecommerce. It ...
Kasper Legarth
22/04/2024 14:02:51
Last post: 24/04/2024 09:08:06
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Stop recurring order if product is inactive
Is there a way to stop a recurring order from being created and sent to ERP when a product has been set as inactive after the recurring order was created? I have tried creating a custom task that would skip the order if a product is inactive (code is ...
Bjørn Ingebrigtsen
19/04/2024 13:07:11
Last post: 24/04/2024 13:46:47
Recurring Order Error
Error at Recurring order creation when use RecurringOrdersScheduledTaskAddIn at System.Runtime.InteropServices.Marshal.ThrowExceptionForHRInternal(Int32 errorCode, IntPtr errorInfo) at Dynamicweb.Ecommerce.Orders.Order.get_Ip() in D:\Primero\Source\D ...
Shiwanka Chathuranga
19/04/2024 11:38:08
Last post: 24/04/2024 13:46:17
Favoritelist slow performance with Live integration
Hi, We are using standard swift template Favoritelist.cshtml and Live integration. Customers in the shop have very large favoritelists so when opening the favoritelist page showing all favoritelists it seems the it triggers Integration to fetch all p ...
Magnus Holmberg
12/04/2024 12:04:03
Last post: 19/04/2024 12:07:46
OrderCustomerAddress is getting the OrderDeliveryAddress when placing order
Is this a bug or config? When choosing a delivery address, then the OrderCustomerAddress is overwritten by the delivery address. OrderDeliveryAddress is always NULL, and OrderCustomerNumber gets wiped out when selecting a different delivery address. ...
Stephen Anthony Jackson
05/04/2024 10:21:44
Last post: 09/04/2024 09:42:04
Splitting up order / backorder
Is there a configurable option, to allow orders to be split into lines of order / backorder depending on stock state? Customer only wants users to see the stock level ONLY if they try to order more than they have in stock, and then this should be spl ...
Stephen Anthony Jackson
11/03/2024 12:55:44
Last post: 11/03/2024 18:42:09
Standard Default Handling - Show discount name in Price List and Basket
Could someone tell me how to turn on display of the discount and/or campaign name in the product list, product details and shopping cart, when using the the standard build-in discount mechanisms? Also, is it possible to configure the shopping cart / ...
Stephen Anthony Jackson
09/03/2024 10:43:41
Last post: 11/03/2024 09:00:16
Trouble loading a large number of Product Groups in a hierarchy
I am workiing on a project where we are going to have around 31,000 product groups built into a hierarchy and we are having trouble getting that to load in the backend. Any suggestions on how to get this to work? ...
Byron Head
07/03/2024 23:01:38
Last post: 11/03/2024 22:20:54
Fields set to
It was my understanding that if you set a description at master product level, and set the description field to not be editable, then the master should replace the variant description in the productviewmodel (i.e inherit it). This does not seem to be ...
Stephen Anthony Jackson
07/03/2024 14:21:37
Last post: 08/03/2024 10:16:03
Strange behaviour for product image for just one product
Hi Sir We had one product which is extremely strange with regards to variant’s image. That is to say other variants image change perfectly fine. But for this product, it gave same image for both single and double variant. The affected products ...
Tan Pang Lin
07/03/2024 07:05:47
Last post: 11/03/2024 10:41:41
Event for detecting
We are subscribing to OnExtranetLogin which allows us to set the Discounts for a customer within a specific customer group. However, when using impersonation, the OnExtranetLogin does not appear to be fired, or I am not capturing something correctly, ...
Stephen Anthony Jackson
06/03/2024 12:36:08
Last post: 06/03/2024 13:36:46
Tuning the proximity search in the free text search field
Hello. I would like to search for product numbers and/or EAN's without 4-5 unrelated numbers showing up in the drop down suggestion list. Here is an example using the default swift templates. I suspect its some kind of spellchecking mechanism, bu ...
Stephen Anthony Jackson
04/03/2024 13:38:39
Last post: 06/03/2024 11:28:49
Remove shipping method if product is over weight limit
Hi DW, I'm trying to limit a shipping method so that it cannot be chosen if a product is over a certain weight limit. How would I go about this? Specifically, I'm trying to make it impossible for the customer to choose a parcel box, if they c ...
Martin Ottesen
04/03/2024 10:29:47
Last post: 04/03/2024 11:23:13
OrderCustomerNumber not added to order if CustomerNumber set at group level
Hello. I am trying to fix it so that all users of a group will inherit the customernumber set in that group, and this is added to the order. The customer number on the user can be blank (inherit from group), or filled in. Is this possible? We already ...
Stephen Anthony Jackson
01/03/2024 09:39:28
Last post: 04/03/2024 12:16:45
Adjust OrderShippingCode from the order form
Hi guys, I have a situation where I need to override the OrderShippingCOde depending on a series of rules. I know that this value is saved by DW based on the value set on the ShippingMethod. Is there any way I can manipulate this method? Preferably f ...
Adrian Ursu
26/02/2024 08:50:55
Last post: 26/02/2024 09:57:40
Track and Trace in Order Details
Hi. I want to activate Track and Trace based on an ID which will come back from the ERP when the shipping has been ordered. I have created a shipping method, with provider "none" (the shipping is dealt with by the ERP), and a track and trac ...
Stephen Anthony Jackson
22/02/2024 20:56:34
Last post: 23/02/2024 10:11:09