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Product fields editing is misbehaving
Hi guys, I have a solution running on DW 9.10.13 where I am experiencing a pretty annoying behavior of the interface when trying to add or edit Product fields or ProductCategoryFields. It does not happen for Group Fields. Whenever I hit "Save&qu ...
Adrian Ursu
15/09/2021 14:17:37
Last post: 20/09/2021 09:15:38
Web API discounts
Hi, In the Ecommerce Web API, when I make a request for a product with a discount, both the Price and the PriceBeforeDiscount are the same. And discount comes back as 0. Here's a quick repro: https://www.screencast.com/t/1fX242yrc My feed request ...
Mafalda Correa
14/09/2021 16:55:40
Last post: 16/09/2021 01:50:23
Web API GetProduct variant ID
Hi, I'm using the web api to get a product feed and I need to pass the Variant id, I tried passing it as a parameter, but I still only get the base product and not the variant. https://dev-swiftrizzo.mydwsite1.com/dwapi/Products/GetProduct?Produc ...
Mafalda Correa
14/09/2021 16:16:00
Last post: 15/09/2021 11:36:02
Email Marketing Query
Dear Sir With reference to below image, may I know 1. how system derived "number of times" count in the Shopping Cart column when viewing the "user's email marketing" in user module > ribbon > email marketing. 2. In the ...
Tan Pang Lin
07/09/2021 09:14:53
Last post: 08/09/2021 08:14:58
OrderField voucher reported as Used
Hi guys, I am running a solution on DW 9.9.8. I have configured a discount based on a voucher value on the OrderField. The discount is supposed to apply once per user. I have checked the limitation checkbox and now the voucher code is reported as &qu ...
Adrian Ursu
03/09/2021 15:09:55
Last post: 03/09/2021 15:56:29
Product Cache expires very often on a 9.10.10
We have just launched a site with very heavy variant combinations - we are talking 15000 combinations. When the product is in cache it takes about 2-3 seconds to render the whole product page. But when not it takes 25-30 seconds. But we actually expr ...
Kevin Steffer
02/09/2021 16:16:13
Last post: 06/09/2021 15:17:24
Change page size in customer center My lists
Hi guys, Is it possible to change the page size of the favorite product lists using a Query parameter? Like PageSize or something similar? Thank you, Adrian ...
Adrian Ursu
02/09/2021 12:44:33
Last post: 03/09/2021 10:56:03
Column Sequence MisMatch
Hi Sir, I was having the below issue in the DW version 9.10.8 and above. The sequence of the data showing was wrong at some point if I select more than 10 field in the list. Is there any idea why was it happening? Thanks, Yoon ...
Yoon Peti Nwe
01/09/2021 08:06:51
Last post: 01/09/2021 11:40:47
Detach Product Automatically from the Group
Hi Sir, I would like to get an idea on how we can process to detach the product automatically from the group. The expected scenario is as per following: Product A was belongs to the Women / Blazzer group and when the christmas event was coming and I ...
Yoon Peti Nwe
31/08/2021 14:32:02
Last post: 01/09/2021 08:45:27
Automated emails based on product interests
Hi In standard dynamicweb, is it possible to send automated emails, containing products matching a costumers interest? What we want is for a costumer to be able to choose their interests, and store them on their userprofile. So that if a customer cre ...
Hans Ravnsfjall
30/08/2021 15:15:34
Last post: 03/09/2021 15:01:52
Inheritance on Facets settings on ecommerce/PIM product groups
Hi all, Anyone knows if it is possible to inherit facet settings from a parent product group to its subgroups/children? or do you have to do this manually on all subgroups? ...
Søren Jakobsen
26/08/2021 15:33:07
Last post: 27/10/2022 20:54:38
Localize assortments
Hi guys, I have a solution that is using Assortments. The version is 9.9.5. We have just added a new language for Ecommerce and I have tried localizing the assortments. But whatever I try, when saving the Assortment in English, the system creates a n ...
Adrian Ursu
24/08/2021 17:12:35
Last post: 24/08/2021 20:11:05
License max product calculations
Hi, When checking how many products the customer has towards his license cap, does Dynamicweb count each variant into the amount instead of just the number unique ProductIds? Best regards, Arnór ...
Arnór Halldórsson
23/08/2021 18:21:32
Last post: 24/08/2021 14:55:49
Search selector doesn't return top groups in shop (DW 9.9.5)
Hi We were trying to only return the top groups in the shop to be used in the search bar dropdown selector, but it seems it only returns them when we include subgroups. Here's a screencast with repro steps: https://www.screencast.com/t/X76HuWSssz ...
Fabio Monte
16/08/2021 20:05:16
Last post: 17/08/2021 11:40:20
Timezone considerations
Hello, We ran into an issue about a year ago that we worked around, but I'm reporting this now so that we can get a permenant fix. It will likely impact some other users too. What I've found is that, if the web server and database server have ...
Scott Forsyth
13/08/2021 22:42:07
Last post: 31/08/2021 02:17:42
Product placeholders for Back In Stock Notification
Hi guys, I am trying to set up a Back in stock notification and I want to include in the subject the SKU of the product or even better the Name of the product. Would {ProductName} and {ProductNumber} work for this purpose? Thank you, Adrian ...
Adrian Ursu
06/08/2021 11:09:52
Last post: 24/10/2022 10:35:21
Customer Center reorder and Saved for Later collection
Hi there, We noticed that reordering large orders (around 200 orderlines) was taking a lot of time. After some debug we found out that most of that time is due the Saved for Later collection - for each orderline added there is a sql query ran to get ...
Mario Santos
02/08/2021 19:13:34
Last post: 18/08/2021 11:31:54
Loyalty point expiration
I have the loyalty points expiration period set to 0, to keep the points from expiring, but they still do. Shouldn't this prevent it? DW version 9.10.8 ...
Cátia Torego
26/07/2021 10:54:56
Last post: 13/08/2021 07:22:11
Default related groups and products - how does it work?
Hi guys, I have read in the documentation that I can use "Default related groups" to automate the assignment of products to groups based on these relations. I have tried it out on a group and product but it does not seem to behave as advert ...
Adrian Ursu
25/07/2021 10:35:37
Last post: 09/08/2021 11:29:21
Google robot
Hi, The Google robot is not correctly crawling our website. The Google search "site:mysite.com" displays all the PDFs of the website but only five pages of about 5000. According the post, we are only using robots.txt. We don't use robot ...
Tomas Gomez
22/07/2021 12:34:49
Last post: 09/08/2021 11:33:49