Developer forum

Hi, I have a customer who is experiencing some problems with the shipping fee rules. Basically, if the order (in the database i assume) of the fee rules are this: Then the last rule is always applied regardless of the weight. However if the order is  ...

Hi, I have a client that has 3 products. These products when added to cart - need to have a tax on them. So if the product itself cost 20,-, there should be applied a fixed cost of 5,- in tax. if I buy 5 - the cost for the product would be 100,- and  ...

Hi there, I am trying to set up a price filter / facet but run into some issues. My products (they are all variants) don't have a fallback price (it's always zero) and all prices are stored in EcomPrices. They are all in a single currency. What do I  ...

Hi, I am experiencing an odd behavior with some Facets for the. Consider this screencast https://www.screencast.com/t/fqv8pDpuXlQp Took me a while to get this in reproduceble steps, understanding why sometimes facet options would always show and some ...

Hi guys, I have a project where I have activated the "Track query for statistics" option on the product catalog and all of the other search-related Product catalog modules. However, I cannot see any information in the Statistics. Is there any other s ...

Hi guys, I have a request from one of our customers (actually we had this request a few times before) about making a specific relation with a variant of a product instead of relating only to the Master product. Right now, the interface for adding a r ...

Hi guys, I have a solution where we have implemented 2 separate websites with 2 different webshops. The admin wants to see the Orders by day filter by the shop they have to manage. I see there is no way I can change the Shop on the default Graph widg ...

Hi, I have an issue on a website where cartcmd=AddWithPoints is adding with dollars/currency. It's working fine in Dev, but when we move to QA, something is off. I've checked that the product has points I've checked the request headers The cart log s ...

Hi, I am working very enriched/custom product detail templates. Among a lot of little things I need the ability to have focal points on images. Is there a quick way, just like on Items, for me to create field of type Image with focal point? Best Rega ...

Hi, While using the Authorize.NET API checkout handler we realized that name is wrongly set. Here's the order data: Here's how it got saved in Authorize.NET After some investigation, we realized that lastName property is getting the order customer fu ...

Hi We have a client who has a group of products that cannot be sold by itself. So we put them in group we are not rendering in menus and we are showing htis products as related products that can be only added to cart together with main product (for e ...

Hi, In my PLP, I'm sorting the products by Score and then by Name. In a normal situation, where I have no search, I expected my products to simply be ordered alphabetically, however I have a product that is jumping to the top of the list because whil ...

Hello, The order totals in the backend seems to be off or labels are not properly set. In the following example VAT is set to 0%, shouldn't the last total be $258? DW version: 9.10.4. BR, Mario ...

Hi guys, I am trying to implement an RMA flow where the user can select the quantity he wants to return. I see that the default Rapido templates for RMA don't have the option to edit the quantity. Before digging too far, is this editable quantity sce ...

Hi, I was using the fields for GroupsTop, GroupsSecondLevel and GroupsThirdLevel and in the facets, they return the Group ID instead of the Group Name. But ParentsGroupID returns the proper group names. Could we apply the same logic to the GroupsTop, ...

Hi guys, I have a repetitive problem with authenticated users losing their carts (emptied carts) in various steps of the process. I am trying to find out the issue but I don;t know if and where I can find traces of the carts. History of carts for a u ...

We want to make some changes to the URL structure of our ecom groups but run into some problems. The current situation is: domain.nl/en/rom/vacuum-units What we want: domain.nl/en/vacuum-units Both rom and vacuum-units are ecom groups in this URL. I  ...

Hi guys, I have a project running on DW 9.9.8. I have set up an export for the products in the database using EcomProivider as Source and Exvcel provider as destination. For some reason, I get an exception when running the export and the log does not ...

Dear Sir, I was facing one weird thing on the product custom field. I have one custom field (field type = multiselect list) call Brand and there have more than 270 brands I had imported via excel to the EcomFieldOption table. But when I go and check  ...

Hi guys, We have a solution where we get a lot of the following errors: 2021-03-25 11:57:02.5228|ERROR|Ecom/Order|Save Order problem. Invalid state, saving: CART40409 We see 4-5 of these errors a day. The result in most cases is that the cart is empt ...