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Forum » Ecommerce - Standard features
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Timezone considerations
Hello, We ran into an issue about a year ago that we worked around, but I'm reporting this now so that we can get a permenant fix. It will likely impact some other users too. What I've found is that, if the web server and database server have ...
Scott Forsyth
13/08/2021 22:42:07
Last post: 31/08/2021 02:17:42
Product placeholders for Back In Stock Notification
Hi guys, I am trying to set up a Back in stock notification and I want to include in the subject the SKU of the product or even better the Name of the product. Would {ProductName} and {ProductNumber} work for this purpose? Thank you, Adrian ...
Adrian Ursu
06/08/2021 11:09:52
Last post: 24/10/2022 10:35:21
Customer Center reorder and Saved for Later collection
Hi there, We noticed that reordering large orders (around 200 orderlines) was taking a lot of time. After some debug we found out that most of that time is due the Saved for Later collection - for each orderline added there is a sql query ran to get  ...
Mario Santos
02/08/2021 19:13:34
Last post: 18/08/2021 11:31:54
Loyalty point expiration
I have the loyalty points expiration period set to 0, to keep the points from expiring, but they still do. Shouldn't this prevent it? DW version 9.10.8 ...
Cátia Torego
26/07/2021 10:54:56
Last post: 13/08/2021 07:22:11
Default related groups and products - how does it work?
Hi guys, I have read in the documentation that I can use "Default related groups" to automate the assignment of products to groups based on these relations. I have tried it out on a group and product but it does not seem to behave as advert ...
Adrian Ursu
25/07/2021 10:35:37
Last post: 09/08/2021 11:29:21
Google robot
Hi, The Google robot is not correctly crawling our website. The Google search "site:mysite.com" displays all the PDFs of the website but only five pages of about 5000. According the post, we are only using robots.txt. We don't use robot ...
Tomas Gomez
22/07/2021 12:34:49
Last post: 09/08/2021 11:33:49
Local IP is captured in Lead functionality, Marketing Module
Hi All, We are facing an issue with Lead Report in the Marketing module. We have webapplication firewall that is capturing customer IP (attached ISS log). However, Dynamicweb is still registering local IP instead of the customer's IP. Thanks a lo ...
Elena Anisimova
20/07/2021 05:50:14
Last post: 23/07/2021 06:02:51
Edit quote from front-end
Hi guys, I have a project where I have to give permissions to a user to edit a Quote before approving it for the customer. The quote details that will most likely be changed are Quantity, Unit price, Comment and Quote state. Is there a standard way t ...
Adrian Ursu
16/07/2021 14:32:19
Last post: 21/06/2023 16:30:27
Primary group for Canonical Tags
Hi, We are running a 9.10.8 Rapido solution The Ecom structure for this website allows the same product to exist in multiple ecom-groups. Therefore we need to apply Canonical tags to set a primary and secondary product page. We have been looking at t ...
Mads Knudsen
12/07/2021 13:22:32
Last post: 13/07/2021 12:27:03
Best Seller Product Query
Dear Sir, Is there any way to filter the best seller products by repository query? Thanks, Yoon ...
Yoon Peti Nwe
12/07/2021 10:33:23
Last post: 12/07/2021 13:29:56
Loop ImageCategories not available inside variantcombinations loop
According to the documantation, it should be possible to access the ImageCategories loop, while looping through variant combinations. https://doc.dynamicweb.com/template-tags/ecommerce/product-catalog/product/variantcombinations#ImageCategories But t ...
Martin Moen
07/07/2021 14:17:07
Last post: 08/07/2021 08:37:54
Draft order (carts) in a multi website - multi shop solution
Hi guys, I have a solution where I have started with a Website and a Shop. I have defined the Draft orders and everything worked just fine. I have recently added a new website and a new Shop in the same solution and suddenly the Draft orders (carts)  ...
Adrian Ursu
06/07/2021 12:24:29
Last post: 06/07/2021 13:16:45
ProductFields are not available after save
Hi guys, I have an issue with the visibility of ProductFields and ProductCategoryFields. Initially, I thought this is related to 9.9.x branch but I can see it in 9.10.x branch as well on a solution hosted in Dynamicweb Cloud. Whenever I add a new fie ...
Adrian Ursu
02/07/2021 12:47:19
Last post: 26/07/2021 10:57:23
Order Confirmations sometimes not sent
Hi there We have a Client on 9.9.8 with a problem that has been going on for quite som time and the Support team directed me to try to get some help here on the Forum. The problem is that 1 out of maybe 50 orders a confirmation email is not sent to t ...
Anett Nissen
28/06/2021 16:17:42
Last post: 26/10/2021 18:07:44
Discounts and freight incl. VAT
Dear Dynamicweb, After the coming changes in the EU for VAT handling we have client requesting the possibility to handle discounts and freight on the B2C incl. VAT, so the price for e.g. freight is the same for all countries. Can you please try to co ...
Anders Ebdrup
25/06/2021 11:58:02
Last post: 23/08/2021 18:04:40
seo index
We are having problems on the web because it is not indexing. From SEO they tell us a couple of things that they do not understand. Inside the IIS log, what the google robot finds: 1. Inside the IIS log, Admin group: where do these URLs come from? co ...
Jose Caudevilla
23/06/2021 14:23:27
Last post: 24/06/2021 12:24:26
Error in product catalog - "Track queries for statistics" - v. 9.10.11
Hi Dynamicweb, After upgrading DW to version 9.10.11, we now get an error if "Track queries for statistics" is turned on in the viewmodel product catalog. Best regards Niels Foldager ...
Niels Foldager
22/06/2021 12:25:30
Last post: 23/06/2021 02:20:41
Problem registering users in multi-website solution
Hi guys, I have a solution running on DW 9.9.5. We have 2 separate shops, one B2B and one B2C on separate domains with separate shops. On B2B site we do not allow creating user account but on the B2C we do allow creation of new user accounts. We have ...
Adrian Ursu
22/06/2021 09:56:58
Last post: 22/06/2021 10:01:50
Language of Product Catalog Group Changes on Next Page
Hello, We have a solution with two languages, Dutch and Danish, with multiple stores in it. In the Dutch store, there is a group with products in it, its a paginated catalog. On moving to the next page, the url changes from dutch language to the dani ...
Goncalo Faria
17/06/2021 15:08:19
Last post: 18/06/2021 12:06:37
Ecom:Product:Field.CustomField.Label returning value
Hi, I have a list box with options where the value is different than the label. I want to display the label in the frontend, however, even though the template tags returns the correct values, when I output the tag, it returns the value instead of the ...
Mafalda Correa
15/06/2021 16:42:32
Last post: 15/06/2021 21:51:31