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URL race for the best URL
Hello, I have a site that seems to regularly race for the best URL and sometimes gets the friendly URL and sometimes gets the one with the "-1" on the end. The odd thing is that it only seems to only happen to the Blue variant, and not to other color ...
Scott Forsyth
07/12/2020 15:53:05
Last post: 14/12/2020 08:51:59
Issues with UserIndexBuilder
Hi, We were having some issues with the User Index Builder and we believe we tracked it down to the core platform. Sometimes the index would fail when rebuilding, and we believe it to be a race condition when some records are being updated. Here's wh ...
Nuno Aguiar
03/12/2020 13:59:45
Last post: 03/12/2020 17:59:35
Send Welcome email to clients [changed error, due to some kind of progress, I think]
I'm trying to create a template that sends a welcome to <business> email to clients, and I want it to contain more text that the recovery url, so I extended the custom section in Website settings with a subject and a content field. Now I need t ...
Siv Hansen
30/11/2020 10:02:47
Last post: 08/12/2020 09:33:50
How do I boost search score based on number of search hits
Hi guys, I have a 9.8.11 application which still uses the weighted search as once implemented when it was still a DW8 application. The customer detected that when searching on a specific term some pages are shown above pages with the term in the titl ...
Peter Leleulya
27/11/2020 12:53:39
Last post: 01/12/2020 12:45:36
Problems with nordic characthers in itemtypefields - encoded values
Hi We have a solution containing 2.000+ items, where the setting of an initial itemtype field unfortunately has been set to Envode Values - see this https://www.screencast.com/t/DDSaUA4WdMQd This has resulted in a lot of values being stored in an unw ...
Hans Ravnsfjall
26/11/2020 15:08:59
Last post: 26/11/2020 15:40:03
getimage and transparent webp images on iOS
Hi, I'm using getimage.ashx to create webp images on a solution. Some of the images I create webp images of is transparent PNGs. They work fine on Mac and PC in Chrome, Firefox, Safari and Edge but on iOs the images are not transparent - but have a w ...
René Poulsen
26/11/2020 11:13:40
Last post: 27/11/2020 09:31:06
hide on tablet
Hi guys, Our client contacted us that he had set the hide on mobile and hide on tablet checkboxes to true on a paragraph, but the paragraph was still visible on his iPad. I opened their site and in my browser dom explorer dev tools I emulated an iPad ...
Peter Leleulya
25/11/2020 09:56:06
Last post: 25/11/2020 11:13:44
hide on tablet
Hi guys, Our client contacted us that he had set the hide on mobile and hide on tablet checkboxes to true on a paragraph, but the paragraph was still visible on his iPad. I opened their site and in my browser dom explorer dev tools I emulated an iPad ...
Peter Leleulya
25/11/2020 09:43:04
Last post: 25/11/2020 12:03:06
Custom Product Fields - File Manager Issue
There seems to be an bug/issue with File Manager type fields. The path of the file is cut off preventing the front-end rendering. This is recreated by making a custom product field, use File Manager type. Add that field to a Field Display Group. A te ...
Kevin Byrd
20/11/2020 20:02:43
Last post: 17/12/2020 14:16:42
Is it possible to use RenderRowContent ?
Hi guys, I am trying to augment some product pages with content defined using Visual Editor. And I am wondering if it would be possible to use something similar to RenderParagraphContent({ParagraphID}) but for Rows in this case. Of course, this means ...
Adrian Ursu
19/11/2020 21:12:48
Last post: 23/11/2020 12:15:02
Website under construction
Hi, Which is the best way to set a website (or a specific language layer) under construction? That is, only the users logued into the backend could see the frontend content (e.g. pressing the "Show page" button). Any other visitant should see the "un ...
Tomas Gomez
18/11/2020 12:10:33
Last post: 23/11/2020 15:13:48
SVG images with the Image Selector
Hi, A customer is complaning becuase their logo is not rendering accurately in the backend https://www.screencast.com/t/6aZuY6xy0yxU in the Rapido settings. We know that GetImage cannot handle SVGs so some changes in the templates/image component may ...
Nuno Aguiar
17/11/2020 00:23:50
Last post: 17/11/2020 10:45:21
Export/import of products using ecom/csv-providers
I'm trying to export/import products (with relationships) from one installation to another. The xml-provider does not work as espected, so I tried the csv-provider. The export is fine, and the import looks fine too But in the log, I can see that it i ...
Siv Hansen
16/11/2020 15:33:38
Last post: 17/11/2020 10:13:31
Sending emails using outlook.com and STARTTLS
Hi guys, One of our customers is using outloo.com for sending out email. Outlook does not support SSL by default and it requires STARTTLS instead. I don't have an option in the interface to select anything else apart from SSL and although the testing ...
Adrian Ursu
15/11/2020 14:43:43
Last post: 16/12/2022 17:39:22
Are Widgets like "Latest visits" supported with new Statistics?
Hello, Do the widgets on the Marketing dashboard work with new statistics or do the old statistics need to be enabled to make this work? Thanks, Brian Zawistowski ...
Brian Zawistowski
13/11/2020 23:00:10
Last post: 16/11/2020 08:30:17
New image provider - what's there one?
Hi, I can't seem to find information about a new Image Provider that Dynamicweb released a few months ago. Can anyone help me get to that documentation? I remember talking to Nicolai about it, specifically about taking some dlls out and a nuget packa ...
Nuno Aguiar
13/11/2020 18:34:57
Last post: 06/01/2021 14:55:11
Expired Password
It doesn't appear that Rapido 3.4 (running DW 9.9.3) has a good standard solution for handling resetting expired passwords. I set expiration in extranet security area and then set the login's ACCESSUSERPASSWORDDATE to a past date. When attempting to  ...
Ryan Meade
12/11/2020 15:52:56
Last post: 13/11/2020 15:21:52
Forms for Editors submit data transfer to the Users entity?
We have a Form for Editors form capturing contact us email addresses and consents with 1181 submits. I would like to be able to transfer this data from the Forms for Editors entity to the Users entity. This would give access to the Marketing and the  ...
Kevin O'Driscoll
11/11/2020 14:56:25
Last post: 12/11/2020 11:36:17
How to translate the UserManagement:User.NewPassword.Input.Error
Hi guys, I've got a change password module. You know ... enter your old password, enter new password, repeat new password. In the extranet module you can translate a number of input errors. Now my Dutch change password module responds like this: The  ...
Peter Leleulya
02/11/2020 12:06:42
Last post: 16/11/2020 11:07:06
How to remove IP ban
I've managed to lock myself out of DW - both admin and front-end, an IP ban due to too many submissions of a form (tryingn to change the template etc). I deleted the records in the GeneralLog table where my IP was listed (there were two), cleared my  ...
Siv Hansen
30/10/2020 23:08:11
Last post: 02/11/2020 08:03:04