Developer forum

Hi, In the paragraph module settings, the sorting options are not sorted alphabetically http://www.screencast.com/t/E9aEF8E2 I also noticed that sorting is wrong sometimes (for all dropdowns in the repository). Should be sorted based on the lowercase ...

Hi, Recently one customer has received an order with more than 1 gift card code applied to the it. After researching I found that it's possible if we enter the codes comma delimited. Is this by design? Should only be possible to apply one gift card?  ...

Is there a limit where the number of results are not shown beside the Smart Search? We have multiple smart searches setup. One of them returns 14545 but it is not shown beside the smart search so it appears that 0 results were found. You have to actu ...

Hi there, Is there a way to refund a gift cart? We have a custoimer who canceled an order in their ERP and now I need to refund the amount that was taken off the credit card. Should I delete rows from the EcomGiftCardTransaction table that match the  ...

Hi, In this shop you have to buy for DKK 395 to get free shipping, but is you buy for DKK 1000 and use a voucher with the value of DKK 1000 you have to pay for shipping. Is it possible to make a rule and avoid this without customcode? ...

Hi I am using version 8.8.1.12. and having problem filtering the products with default parameter override feature of product catalog module. Can anyone help me out? it work fine if I don't have array parameters in query. but I need them. ...

Hi Guys, I have a new problem and this time is valid for both Old Index and New index. I have a few ProductGroups that have separate ProductCategoryFields defined. Some products are assigned to multiple ProductGroups, therefore inheriting all Prodict ...

Hi Guys, Is there any way to decide if I want to use Address Validation (Smarty Street, Avalara or any other method) by a setting on the Cart module (assuming I have multiple checkout flows on the same solution) or some setting on the user or directl ...

Hi, In my current project, the customer wants to sell gift cards but charge less than the actual gift card price, e.g. the gift card price is $100 but we need to only charge $80. I have tried to apply discounts (tested both Discount Matrix and Sales  ...

Hi Guys, I am trying to setup a checkout process allowing for a Payment step without converting the cart to order. I am using Ebiz Charge (not sure if it's relevant) and right now, the Payment step is actually in the Checkout step, meaning the cart h ...

Hi all, I have a problem, where produclists from index won't show. This has been an issue on my local install for a while but now also shows up in my test enviroment. The template seems to not see the Ecommerce module when I select, show from Index,  ...

Hi, We are using the Window Mode set to "Embedded" on Cybersource payment method. When using a new card (saving it or not at DW) it's works fine, but when we try to pay with a saved card we are always redirected to Cybersource. Is this the correct be ...

Hi guys, We are trying to sort the ecommerce groups via UI and when we save and close the order remains the same. Check: http://screencast.com/t/D4iPvfvEhI DW version: 8.9.0.2 BR, António Ramos ...

Hi Does anyone know what to do when you cannot add a product to cart with stock level 0? We are building a new solution for a customer and on the their old 8.3.0.4 site this was possible. ...

Hi Team, We have a situation where running the Place Recurring Orders scheduled task manually works correctly. When it runs as a scheduled task, it does not. One thing I have noticed in the SQL logging is that the LogUsername is set to unknown0 when  ...

Hi, Considering http://doc.dynamicweb-cms.com/documentation-9/ecommerce/product-catalog/product-catalog#2680 we have an eCom menu that keeps showing product groups despite the user not having access to the products. It looks like assortments are work ...

In a solution we notice that the new orders generated by DW based in a recurring order loses the shipping fee value. The new order has the shipping method selected by the value that should be added to the order is not calculated. I've created a scree ...

Hi guys, I'm having an error when creating a new language. I would like to debug and see what the issues are. Where I can find this error logs? Thanks. Best regards, António Ramos ...

Hi Guys, Is there any way to download an order from Customer center as CSV or Excel? Thanks, Adrian ...

Hi, I have a shop solution and want to be able to create products with variants in a language that is not the default language. I can create the product, but I'm not able to create the variants - I can only do this in the default language, but I dont ...