Developer forum

Hi Dynamicweb, please check the smart search "Orders placed in the last 30 days". I'm no sure what the logic is, but it looks like it goes back much further the 30 days. DW 9.7.4 Thanks /Kim ...

I try to avoid the customer being billed for shipping when buying a gift card. In this case its just a code in a email... So I thought I would make a free shipping discount, but the free shipping discount is not working if the shopping cart only cont ...

Hi guys, I have a project running on DW 9.7.3 and Rapido 3.2. I have set a product discount offering x% discount on some products and also an order discount for a specific group of customers. I have set "Only apply to products without a discount" to  ...

Hi all, I would like to set up different prices for different individual users or groups. Setting : Product Options > Prices. Some products can configure the price. But some are not, + New Price button is disabled. Kindly see the attached image. M ...

Hi all, I have one site with two different languages, one is Singapore and another one is Denmark. I would like to configure different stock location and price on the same product. So, I created 2 different stock location which are called Stock Sg an ...

Hi, Not sure where to place this question, as the issue is seen on both Ecom, PIM and frontend. If i have a main product in Danish, that is also active in German. This product has a Large Image set, on the Danish, and that one is also on the German p ...

Hi, I have a customer that sets Ecom product fields in a special way (eg Active, Number, Image and so on) This works fine for at bit, but then the system forgets the special way they are listed, and returns to the original list (Active, Show in produ ...

I'm trying to understand what causes 404 on all products. The product catalogue is just fine, but click on a product causes 404 error. I've checked all settings (that I know of) but I cannot figure this out. Please advice. If backend access is needed ...

On a client site, we've set the cart lifetime to 30 days, but yesterday, a customer of theirs completed a purchase with a cart from early December. How do these carts work? Is the lifetime set from our configuration point and onwards or do they apply ...

Hi, I'm on a DW 9.6.8 with rapido 2.1 and I'm trying to get products in sitemap.xml. Sitemap app settings are attached. All products have a primary group and robots.txt have the "include products in xml" setting. What am I missing? Below is sitemap.x ...

I've set the setting "Days the cart is saved" to 1 (day), but the cart is still there 36 hours after I put the product in there. How is this setting working? ...

Hi, I'm looking for confirmation on the Product Quantity feature in Discounts. I believe it's by design, but the UI is misleading in my opinion. A customer has selected Product Quantity to be "Any Product" with Quantity = "2". This works well with Or ...

Hi Dynamicweb, I have a question about the most frequently bought items as it seems to most bought items and not most frequently bought items as it sums the quantity bought and not the number of orderlines with the current product. Is that assumption ...

Dear All, I have 3 ecommerce websites with 3 different shops. May I know how can I configure to have the different order prefix for the orders from each shop? Or may I know is there a workaround regarding this? Thank you! Best Regards, Nyein ...

In our shop we have the product prices including VAT in our database. We have multiple countries with different standard VAT rates. In the settings we checked 'Prices in the database include VAT' and 'Use VAT group rate as system VAT' and added a VAT ...

Hi, Having worked with Customers that have a LOT of discounts we've come to realize/collect some feedback that might be helpful. Most importantly relates to having a cleaner UI to help visualize all of the "active" conditions without having to scroll ...

Hi, Is it possible to delete quotes not yes accepted from the CustomerCenter on frontend? I cannot find any template tags, so guess it's not possible? I'm using DW 9.7.2 with Rapido 3.1 -- Best regards Kurt Moskjaer Andersen ...

Hej DW, På Diesellas DW 9.7.2 løsingen er vi kommet ind i et problem med, at få indexseret reference produkt kategori felter. Problemet består i, at data til de forskellige produkt kategori felter er indekseret pr. produkt kategori selvom, at vi brug ...

Hi guys, I have noticed that the discount input in Disocunt settings does not allow for decimals but just integers. I have a situation where the discount needs to be with decimals because it is applied to the value with VAT and I don't seem to be abl ...

Hi there, We have a customer that ships worldwide, and as you would guess we don't know all country regions in the world. Currently in the checkout process, shipping methods are returned when they match order's country and region. Would make sense to ...