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License max product calculations
Hi, When checking how many products the customer has towards his license cap, does Dynamicweb count each variant into the amount instead of just the number unique ProductIds? Best regards, Arnór ...
Arnór Halldórsson
23/08/2021 18:21:32
Last post: 24/08/2021 14:55:49
Discounts and freight incl. VAT
Dear Dynamicweb, After the coming changes in the EU for VAT handling we have client requesting the possibility to handle discounts and freight on the B2C incl. VAT, so the price for e.g. freight is the same for all countries. Can you please try to co ...
Anders Ebdrup
25/06/2021 11:58:02
Last post: 23/08/2021 18:04:40
Facets of searched products
Hi, When searching a word, the product page shows facets that should not appear. That is, facets of category fields not related with the displayed products. Does anybody have a clue about how to control these facets? They have to be shown on certain  ...
Tomas Gomez
19/08/2021 12:29:52
Last post: 23/08/2021 12:56:20
Checkout consent
Hello I was looking for possibility to add consent to checkout and noticed this reply: Posted on 08/12/2017 09:30:05 Reply This post has been marked as an answer Hi All We are working out the details - but yes, there will be a number of features rela ...
Didzis Kuzmans
07/08/2018 14:07:29
Last post: 23/08/2021 10:23:47
Custom product fields in bulk edit
Hi All, On our website, we would like to edit the custom product field like 'Brand' in bulk edit for multiple products. Could you please advise is there a way to allow to be able to edit the custom field in bulk edit because currently, I cann ...
Aye Nyein Myat
18/08/2021 14:55:30
Last post: 18/08/2021 15:09:40
Customer Center reorder and Saved for Later collection
Hi there, We noticed that reordering large orders (around 200 orderlines) was taking a lot of time. After some debug we found out that most of that time is due the Saved for Later collection - for each orderline added there is a sql query ran to get  ...
Mario Santos
02/08/2021 19:13:34
Last post: 18/08/2021 11:31:54
Search selector doesn't return top groups in shop (DW 9.9.5)
Hi We were trying to only return the top groups in the shop to be used in the search bar dropdown selector, but it seems it only returns them when we include subgroups. Here's a screencast with repro steps: https://www.screencast.com/t/X76HuWSssz ...
Fabio Monte
16/08/2021 20:05:16
Last post: 17/08/2021 11:40:20
Loyalty point expiration
I have the loyalty points expiration period set to 0, to keep the points from expiring, but they still do. Shouldn't this prevent it? DW version 9.10.8 ...
Cátia Torego
26/07/2021 10:54:56
Last post: 13/08/2021 07:22:11
Minify HTML Setting
The "minify HTML" setting in DW is breaking the code. I've noticed a number of places in the Rapido template code where line terminations in the js are not present. There are also comments in the code "//". This minify HTML settings claim to fame is  ...
Andrew Rushworth
30/09/2020 15:36:53
Last post: 10/08/2021 15:29:40
Customer Center is missing CartDetailsTemplate
Hi there, The Customer Center app is looking for the CartDetailsTemplate property, although there isn't a field in the UI that reflects it. DW version - 9.10.12. BR, Mario ...
Mario Santos
10/08/2021 12:34:13
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PayPal Express - pay with creditcard
Hi Is it possible to pay with a creditcard when using the standard payment provider "PayPal Express"? Or is it only possible to pay completing a traditional PayPal transaction? ...
Lars Larsen
10/08/2021 10:04:38
Last post: 10/08/2021 11:55:12
Accent insensitive product search
Our product search should be accent insensitive as querying for "jamón" or "jamon" should return all items matching wether "jamon" or "jamón". We're using Dynamicweb 9.9.6 ...
Cristina Santos
06/04/2021 10:13:16
Last post: 10/08/2021 10:12:56
Google robot
Hi, The Google robot is not correctly crawling our website. The Google search "site:mysite.com" displays all the PDFs of the website but only five pages of about 5000. According the post, we are only using robots.txt. We don't use robot ...
Tomas Gomez
22/07/2021 12:34:49
Last post: 09/08/2021 11:33:49
Default related groups and products - how does it work?
Hi guys, I have read in the documentation that I can use "Default related groups" to automate the assignment of products to groups based on these relations. I have tried it out on a group and product but it does not seem to behave as advert ...
Adrian Ursu
25/07/2021 10:35:37
Last post: 09/08/2021 11:29:21
Order quantity in decimal numbers
Hi, we have customer selling parquets and flooring woods but in cart we are forced to have quantities in whole number, so customer cannot order 45,6 sqm of flooring. How we can change this? Ivan ...
Ivan Marijanović
03/01/2021 16:37:15
Last post: 09/08/2021 11:25:02
Ading products with quantity less then 1
Hi! We ahve a solution where product quantity can be less then 1 (square meters) and we have follwoing issue. When we add product and quantitiy is less then 1 everything works fine (for example we add 0.24 m2 of product) but when we try to add additi ...
Ivan Marijanović
15/06/2021 13:17:52
Last post: 03/08/2021 12:55:02
ProductFields are not available after save
Hi guys, I have an issue with the visibility of ProductFields and ProductCategoryFields. Initially, I thought this is related to 9.9.x branch but I can see it in 9.10.x branch as well on a solution hosted in Dynamicweb Cloud. Whenever I add a new fie ...
Adrian Ursu
02/07/2021 12:47:19
Last post: 26/07/2021 10:57:23
To disable or hide 'Search' function in filter section
Dear All, Could you please advise how we can hide/ disable the seach function of the filter section via setting or do we need to remove it manually on templates? Thank you! Best Regards, Nyein ...
Aye Nyein Myat
07/07/2021 07:06:20
Last post: 23/07/2021 16:04:06
Local IP is captured in Lead functionality, Marketing Module
Hi All, We are facing an issue with Lead Report in the Marketing module. We have webapplication firewall that is capturing customer IP (attached ISS log). However, Dynamicweb is still registering local IP instead of the customer's IP. Thanks a lo ...
Elena Anisimova
20/07/2021 05:50:14
Last post: 23/07/2021 06:02:51
Statistics do not filter orders correctly
Hi, A customer that works with Ecommerce statistics reported that going into Orders and filtering by a certain date, provided a different amount of orders when compared to the "Turnover" report. After some digging we discovered this is beca ...
Nuno Aguiar
21/07/2021 11:16:07
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