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Capping a discount to the max order value
Hi there, I have an order with 138 euro worth of products. The order also has a discount of 200 euro attached to it. In the backend, the order ends up like this: Shouldn't the 200 euro for the discount be capped at the maximum order value of 138? ...
Imar Spaanjaars
27/08/2024 13:17:43
Last post: 27/08/2024 16:58:16
Back in stock notification
Hi guys, We have a project running on DW 9.15.15 where we have set up the back in stock notification email campaign. What we have noticed though is that the email notification is triggered for favorite products (in case a favorite product came back i ...
Adrian Ursu
31/07/2024 12:00:41
Last post: 31/07/2024 12:35:06
Identifying Product Qualifying for Discounts and Tracking Last Used Date
Dear All, One of our customers has a discount integration from NAV to DW based on user group and product group. Each customer has different discount percentages based on the product group. Example: Discount 1: C-0130 - Maison VII-XII Collection Group ...
Thuzar Win
22/07/2024 05:48:42
Last post: 31/07/2024 13:40:00
Losing carts for logged in users
Hi there, We have a high-volume site where users seem to lose their cart. Here's what we're seeing: 1. Log in 2. Create a cart 3. Confirm there's a cart ID stored in the cache in the key DW_extranet_AccessUserCartID 4. Wait a bit 5. Reloa ...
Imar Spaanjaars
16/07/2024 14:01:09
Last post: 17/07/2024 18:10:38
Minimum order quantity
We have a customer who sells the same products in two different webshops. Now shop A has to deal with a minimum order quantity, but shop B would like have not. We have now adjusted this in shop B on the front-end, so that any quantity can be ordered. ...
Rene Zwagerman
04/07/2024 16:53:59
Last post: 05/07/2024 10:57:25
Product List sorting on frontend
I am having trouble finding the correct information on this subject as it seems to have changed over time. Is the CORRECT format for sorting on frontend in Dynamicweb 9.17 ?SortBy=COLUMN_NAME&SortOrder=ASC|DESC AND ?SortBy=COLUMN_NAME1,COLUMN_NAM ...
Stephen Anthony Jackson
20/06/2024 09:58:02
Last post: 20/06/2024 12:19:14
Component references break on site copy
Copied from https://doc.dynamicweb.com/forum?ThreadID=92951&PID=1605 as I was advised this was likely a platform issue vs. a Swift issue: Hello, It appears that component references break and result in template errors in both the DynamicWeb front ...
Melissa Borgmann
20/06/2024 00:22:07
Last post: 31/07/2024 22:52:57
Translate parameter names field type 'Days conversion'
Hi, Is it possible to translate the parameter names for the ecommerce field type 'Days conversion'? On the frontend this is now always shown in EN: Kind regards, Caro De Weze ...
Caro De Weze
19/06/2024 15:27:26
Last post: 19/06/2024 15:38:04
Stumped by related products
Hello. We used the swift template as a starting point, but built up a new product.index from scratch as we wanted to avoid having all the bike related stuff in the ecom fields. Its all worked fine, except for the related products. I have followed the ...
Stephen Anthony Jackson
12/06/2024 20:10:51
Last post: 01/08/2024 09:15:09
Shopping Cart clears randomly
Nuno, Mario and I have been working on this for months and have not been able to figure it out. The customer reports that shopping carts sometimes get randomly cleared. We have not been able to repro it consistently. We met with the customer to try t ...
Sean Meade
10/06/2024 23:17:50
Last post: 11/06/2024 17:07:05
Product (System) field not translatable even when localized
Hi, This project has an older DW version 9.10.20. We want to add translations to localized product (system) fields. But it's not possible, the input area 'Name' is greyed out. Upgrading the version is not an option. Is there any way to ac ...
Davy Capiau
10/06/2024 11:27:41
Last post: 11/06/2024 17:37:25
Product Key vs Product Id in the Repository
Hi, Question: Should ProductKey be Analyzed (or use the same analyzer as ProductId)? Introduction: Using Swift v1.26.0 (or above) in DW 9.17.5 we have different behavior from the Repository using the field Product Key vs Product Id. Issue: When using ...
Nuno Aguiar
07/06/2024 18:12:09
Last post: 19/06/2024 13:25:15
UnitCount on a product
Hi there, I had a weird issue where integrated products wouldn't return stock from locations until I saved the product in the backend first. I managed to track it down to this code in DefaultStockLevelPrrovider: public override double? FindStockL ...
Imar Spaanjaars
05/06/2024 17:55:18
Last post: 25/06/2024 09:09:39
Strange things happening with Ecommerce Navigation
Can someone shed some light onto why I get some random urls in the breadcrumbs when using ecommerce navigation? I have several product lists, each with their own design. Each also has its own detail page for its products. All details pages have their ...
Stephen Anthony Jackson
05/06/2024 10:09:15
Last post: 01/08/2024 10:22:07
OrderViewModel seems to cache order badly when placed
Hi, We found a bug in the OrderViewModel when an order is initially placed. This is caused by Dynamicweb (9.16 and 9.17.5), but easily reproduced in Swift. Repro Steps Login Place an Order Go straight to Order Details You get an error for a null refe ...
Nuno Aguiar
24/05/2024 13:00:11
Last post: 04/06/2024 14:03:35
Free shipping calculation with reverse VAT enabled
Hi, We configured a free shipping threshold at 150,- but we see some differences when the reverse charge VAT checkbox has been set on a user. In the Fee Settings of the shipping method we set 'Default fee' to 7,- and 'No fee for purchases ...
John Broers
14/05/2024 16:38:03
Last post: 17/05/2024 06:46:24
Generating Ecom product urls for redirects when moving to DW
Hi, Our customer is moving from another system to DW. The product url structure changes, so for SEO we need to set the correct redirects. I want a file with 'column 1 ProductID' and 'column 2 ProductUrl' (so I can cross reference it w ...
Davy Capiau
13/05/2024 12:00:32
Last post: 14/05/2024 09:44:47
Inc and Ex VAT amounts showing the same
I am having difficultly with the orderdetails template in the swift customer experience center Its showing the same total value with and without VAT I have checked the numbers in the ecomorders table and they are def different for with and without va ...
Stephen Anthony Jackson
08/05/2024 18:50:05
Last post: 13/05/2024 16:57:05
Reverse charge VAT on custom amount discount
Hi, We're using the Reverse charge for VAT option to not charge certain users for VAT. But when we are setting a custom amount discount on the cart the VAT is showing a negative number. It looks like there is VAT calculated on this discount while ...
John Broers
08/05/2024 12:39:44
Last post: 14/05/2024 11:22:50
Use a session variable as customer number for order list in customer center app
Hello. In the customer center app (my orders), you can choose to base list based on user id or customer number. We wish to base it on a customer number retrieved from a session object, which contains a group customer number we have set with ExtraNetL ...
Stephen Anthony Jackson
07/05/2024 13:42:27
Last post: 08/05/2024 09:18:51