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View in browser for Back in stock Notification
Hi guys, I have a project running on DW 9.9.x with an early version of Rapido (with some customizations). We have set up a "Back In stock" notification that seems to be sent correctly. The only issue we have is the "View this email in ...
Adrian Ursu
03/02/2022 15:18:46
Last post: 03/02/2022 17:02:23
Apply discounts before taxes not working
Hi, We are running into an issue in DW 9.10.17 but we are able to repro the same issue on 9.12.7. The checkbox to apply discounts before taxes doesn't seem to be taken into account in cart calculations, we are using flat rate tax provider: https: ...
Mario Santos
27/01/2022 17:50:16
Last post: 31/01/2022 18:03:19
Constant loss of carts
Hi guys, I have a recurring situation where carts are lost. The scenario I have identified is the user opens a cart working from office, adds a few products to cart without finalizing the order. The next day the user adds another batch of products to ...
Adrian Ursu
27/01/2022 12:16:09
Last post: 16/02/2022 16:48:33
Dynamic facets using ecom-navigation and Product catalog for viewmodels
Hi, We have a setup with ecommerce navigation and Product catalog for viewmodels. We want to make use of the dynamic facets, but are unable to make it work. We have create a facet-group which contains 3 facets (https://www.screencast.com/t/0jfr6ZQKZg ...
Lasse Hove Nielsen
26/01/2022 10:10:30
Last post: 01/02/2022 03:19:04
Missing Marketing Legend and Browser Data
Hi All, I am using DW version 9.3.15 and I noticed I cannot see the data for BROWSER AND ANALYSIS DATA in the marketing report. How can I get the data to show there? I have the same thread also regarding the marketing analysis report. I have to get b ...
Nay Chi Phyo
24/01/2022 10:08:00
Last post: 24/01/2022 11:36:42
New order object created when Klarna payment is canceled
We are using the Klarna Checkout v3, which is working as expected except in one scenario. Whenever a user cancel an ongoing Klarna payment session, the user is sent back to the basket, and verything looks good. But at the same time a new order object ...
Martin Moen
21/01/2022 22:07:53
Last post: 24/01/2022 11:18:33
Accessing Campaign names with ProductViewModel
Hi guys, Is there any way I can access the campaign the product is attached to? I know there is a Discount property on the ProductViewModel Class but there seems to be no information about the Name of the discount. Thank you, Adrian ...
Adrian Ursu
19/01/2022 16:13:17
Last post: 19/01/2022 20:52:53
Ecom is sending out multiple order confirmation mails after checkout with quickpay
Hi, We have a site where some orders are resulting in multiple confirmation emails (and the "CheckoutDoneOrderComplete" notification subscriber is hit multiple times. When I look at the log for the orders, it looks like quickpay is hitting ...
Jonas Krarup Dam
19/01/2022 11:33:29
Last post: 20/01/2022 10:40:44
Recurring Orders with wrong token - how to?
Hi, We're having an issue with Recurring Orders (subscription based system). The recurrency was placed months ago, and everything worked fine until "now". The CreditCard token in now invalid, so that is generating an incomplete order. H ...
Nuno Aguiar
18/01/2022 15:22:11
Last post: 18/01/2022 16:46:18
is it possible to get current amount of products in cart - asyncronous, without having an extra page etc. for the async call?
Hi Is it possible to get the current amount of products in cart (update it asyncronous) withour having a seperate page for async call etc.? /Hans ...
Hans Ravnsfjall
18/01/2022 12:11:29
Last post: 18/01/2022 14:05:47
Cart flow email not triggered
Hello, We have a solution that has cart flow emails configured. Carts are exported and imported back using scheduled tasks with Order provider as destination provider. It's the same concept as we are doing with regular orders but for carts the st ...
Mario Santos
17/01/2022 13:50:14
Last post: 17/01/2022 18:36:58
DW 9.12.7: Cart problems
Hi, I discovered that I receive an error when I delete order lines with discount on all pages, thus making the webshop unusable as long as the cart in question exists. When looking at the cart in the backend I can see that the discount order line is ...
Roald Haahr
14/01/2022 13:05:11
Last post: 25/01/2022 14:45:38
Lost carts
Hi guys, We are facing a strange situation with losing carts upon Login or Logout (most probably log out). We have a project running on DW 9.9.8. We have seen this behavior of carts lost before but not very often. But now we have stared to see this b ...
Adrian Ursu
13/01/2022 09:53:56
Last post: 14/01/2022 03:28:39
ProductManufacturerID exception
Hi, We have a new DW installation with Rapido but without products. An exceoption is triggered when adding a new product by the "New product" button in Ecom (see image). The exception is: Invalid column name 'ProductManufacturerID' ...
Tomas Gomez
11/01/2022 15:49:08
Last post: 12/01/2022 11:44:43
Remove voucher and discount from cart
Hi I am working on a DW v9.6.9 solution where it should be possible to have this checkout scenario: user adds products to the cart goes to the checkout flow adds a vouchers which triggers a discount user goes to next step in the checkout flow user lo ...
Lars Larsen
11/01/2022 13:15:57
Last post: 17/01/2022 14:11:05
Difficult for editor to administrate variant with large amount of options
Hi We have a customer that sells clothing. The variants groups are colors and sizes. Problem is that within colors, they have 60+ combinations (not just primary colors, but colorcombinations as eg. black w/grrey), which they attach to products manual ...
Hans Ravnsfjall
11/01/2022 08:59:35
Last post: 11/01/2022 11:05:57
deactivating product trigger index
Hi Is there any way of forcing an indexing of products, when changes are made - such as deactivating a product? It´s a bit unfortunate that a deactivated product is shown in the productlist, after a product has been deactivated. Also, clicking ...
Hans Ravnsfjall
09/01/2022 13:03:13
Last post: 09/01/2022 14:17:11
Error on removing items from cart (DW 9.10.14)
Hi, When I have items in the cart and I try to delete all of them at once by using the ?cartcmd=emptycart added to cart query string it results the error that was not occuring prevously. After openieng the cart again it is empty. The error: Regards, ...
Milosz Synecki
03/01/2022 14:59:17
Last post: 17/01/2022 14:07:01
Martin Moen
27/12/2021 07:20:05
Last post: 27/12/2021 09:30:39
Cant add products with different variantIDs
Hi, I have a product with different variants. When I add the first variant I get the column OrderlineProductvariantId to VO6.VO8 in EcomOrderLine table in DB. But if I add another variant of the same product it overrides it and just add quantity to 2 ...
Andreas Pettersson
22/12/2021 13:34:53
Last post: 23/12/2021 13:27:07