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Tracking Number saved to others order when edit and save

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Arker Soe
Arker Soe
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Posted on 15/10/2020 05:04:33

There is a bug in Order edit in DW backend where we open Order detail and click track&trace then without doing anything we click next btn to go see other orders. And if clicked save, the order saved will have the tracking No. of the order we last check tracking No.

 

please check the loom

Regards

Arker Soe

Replies

 
Oleg Rodionov Dynamicweb Employee
Oleg Rodionov
Posted on 16/10/2020 01:53:26
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Hi,

Actually, the parameter values you have seen are not saved to selected order until saving via Save/Save&Close in the order form. You can close-reopen the order with T&T updated and see that it has default values. Orders already saved with T&T updated show the values correctly on navigating.

But I'm agree the behavior can confuse. I've created TFS86462 to fix update edited values to default on navigating thru order list if order was not saved with T&T updated. Thanks.

BR, Oleg QA

 

 

 
Arker Soe
Arker Soe
Posted on 20/10/2020 05:53:21
Reply

Sorry, the tracking No. actually saved into the current order if the user hit save btn. you can test.

1.go to the order with the tracking No. and open tracking and trace. then close that dialog.(note the tracking No. there.

2. click next to see other order and then click save.

 

 

Regards

Arker Soe

 
Arker Soe
Arker Soe
Posted on 04/11/2020 11:40:49
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Hello

The issue I raised on this thread is really killing us. Can I get the update about the issue and on which release it will be fix?

Regards

Arker Soe

 

 

 
Nicolai Pedersen
Posted on 04/11/2020 14:37:23
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Hi Arker

We do not want you killed! It is in progress and should be coming out very soon. You can track status on this page: https://doc.dynamicweb.com/downloads/releases/bug-fixes/known-bugs

 
Kristian Kirkholt Dynamicweb Employee
Kristian Kirkholt
Posted on 30/11/2020 10:53:52
Reply

Hi Arker

The bugfix 86462 regarding Default Track&Trace values

has been resolved in Dynamicweb hotfix release version 9.9.5 

You are able to find this in the download section:

https://doc.dynamicweb.com/downloads/releases

Kind Regards
Dynamicweb Support
Kristian Kirkholt

 

 

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