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BC Live Integration and OrderVoucherCode
Hello I came across some older discussions, such as this one https://doc.dynamicweb.com/forum/integration/integration/liveintegration-v1-nav-and-giftcards where it was stated that this functionality was not possible at the time. Is the information in ...
Andrejs Zavorotnijs
28/04/2025 17:29:30
No replies yet
CyberSource - certificate password
Hi there, We have been working with a customer that uses CyberSource regarding the P12 certificate. CyberSource prompts user to enter a certificate password when generating it. DW CyberSource checkout handler uses the MerchantId as the password for t ...
Mario Santos
11/03/2025 18:37:37
Last post: 25/04/2025 13:49:59
Native ‘Build eCommerce Assortment Items’ scheduled task add-in does not rebuild assortment
Hello, It appears the that native ‘Build eCommerce Assortment Items’ scheduled task add-in (Fig. 1) does not consistently achieve the same results as manual assortment rebuild action (Fig. 2). Please confirm if this is the expected behavi ...
Melissa Borgmann
16/04/2025 19:58:16
Last post: 22/04/2025 17:12:39
Live Integration and VAT calculation
Hello DW version 9.18.2 We're encountering an issue with incorrect rounding of VAT prices on orders. It's currently unclear whether the root cause lies in the Settings > Ecommerce > Advanced Configuration Settings or within the DW plugi ...
Andrejs Zavorotnijs
09/04/2025 11:10:50
Last post: 10/04/2025 14:08:39
URL in link changes when in PDF
*Edited english version: Hello! This is my first post here, so please feel free to correct me if I'm not following best practices in one way or another :) I'm working on a task for a client where we've set up PDF downloads through DW by u ...
Christian Valentin
03/04/2025 15:20:28
Last post: 08/04/2025 12:39:07
Product Category Field Options doesn't encode special characters
Hi, Running DW verison 9.17.6 We have made som new Options on Product Category Field of the type Radio button list. It was manually added in the list with names like the following: 1/4" 2,5" It ended up in the following error after the prod ...
Marie Louise Veigert
26/03/2025 08:48:25
Last post: 26/03/2025 09:06:49
Language specific assortment
Hi, Is it possible to create an assortment that applies only to a specific e-commerce language? I want to set up an anonymous assortment that is only available for anonymous users in the 'Dutch' ecom language (which is not the master language ...
John Broers
14/03/2025 12:21:28
Last post: 14/03/2025 13:05:34
Limit product discount to max nr of products
Hi, I have a customer who wants to create a product discount where a use of a vouchercode gives the visitor free products in a given product group once. And that works fine. But they need to limit that discount to 5 products. I cannot see that this i ...
Aki Ruuskanen
13/03/2025 10:59:46
Last post: 13/03/2025 12:14:38
Live Integration DW 9
Hi I am suing dw 9.19.1, i ma trying to use live integration and basically it was worked earlier. But lately i am getting wierd error : 03.04.2025 11.52.24.399 a.m.: ConnectionError: An error occurred while calling GetProductsInfo from Web Service: & ...
Mateusz Struzik
04/03/2025 11:55:44
No replies yet
Replacement products
Havent found much in the documentation about replacement products. Does anyone know if it is possible to configure ecom such that a search on an old product number / ean returns the replacement product instead? Cheers //Steve ...
Stephen Anthony Jackson
13/01/2025 08:50:10
Last post: 03/03/2025 09:51:30
Empty carts randomly created
Hi, We have a solution on DW 9.17.6 (+Rapido) where it seems like carts are created (empty) for some reason. We have hidden the cart and add to cart from anonymous users. And unpublished it on the languages not in use. (The solution have DAN, ENG, SV ...
Marie Louise Veigert
19/02/2025 11:45:24
Last post: 03/03/2025 09:44:04
Differentiate UK countries
Good morning, I have a site where I need to differentiate between the UK countries England, Scotland, Wales, and Northern Ireland. These all fall under the country UK. In the backend, I can only add UK as a country and the others aren't listed (n ...
Imar Spaanjaars
14/02/2025 10:11:48
Last post: 21/02/2025 10:28:28
Redirect to 404 when no product from url
How would i achieve to make the page redirect to the 404 page of the area, when not finding the specified product in the URL? The request returns 404. But no redirect is happening. ...
Kasper Legarth
19/09/2024 14:04:34
Last post: 20/02/2025 11:15:44
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An error occurred while attaching module 'eCom_ProductCatalog' (Dynamicweb.Frontend.Content).
Hi. I'm experiences if you visit our customers product list page in the exact time a custom integration is getting products from BC the frontend throws an error, and there is no products. The paragraph that is failing is a swift_productcatalogapp ...
Kasper Legarth
19/02/2025 11:09:25
Last post: 19/02/2025 12:06:02
Add CC email in Abandoned cart emails
Hi guys, One of our customers asked us to include an admin email in all notifications sent for Abandoned carts. As far as I can tell, there is no way I can do that from the email settings. Is there any work around that I can use without creating a cu ...
Adrian Ursu
13/02/2025 10:21:49
Last post: 17/02/2025 13:20:30
Product number/id in url for some products.
Hello I need some advice on this. We have a customer who sells both new and second-hand products. As of now the URL structure is like this: `domain.com/page/new/category/product-x` for new products and `domain.com/page/second-hand/category/product-x` ...
Kasper Legarth
10/02/2025 13:23:46
Last post: 17/02/2025 13:07:01
Replacement product cannot be set to point to a specific variant?
I am trying to link to a specific variant that has replaced a phased out one, with following code if (product is object) { string productName = product.Name; if (product.ReplacementProduct is ProductInfoViewModel ) { if (product.ReplacementProduct.Pr ...
Stephen Anthony Jackson
10/02/2025 14:28:38
Last post: 10/02/2025 14:44:03
Need to get product discontinued property per variant
In 9.17, I need to get a specific product from the master product + variantoptionid , and then access its Discontinued state. Any ideas how this may be acheived? I am currently using call to var productService = new Dynamicweb.Ecommerce.Products.Prod ...
Stephen Anthony Jackson
10/02/2025 11:50:42
Last post: 10/02/2025 13:23:04
Issues with image pattern when image changed
Hi, We have a customer, who have set up Image Pattern on the shops. In the browser its rendered with these extensions: &width=1920&format=webp&quality=100 They have changed the image, and the new image have the same name as the old one. S ...
Marie Louise Veigert
06/02/2025 08:36:36
Last post: 10/02/2025 11:18:28
Variant relations in Ecom Assortments
Hi there! I've encountered a slight confusion about the way product-assortment relations are made in the database. As far as I know a product can be part of one or more assortments, declared by a new record in the EcomAssortmentProductRelations w ...
Barend Mosch
07/02/2025 11:14:42
Last post: 07/02/2025 13:10:06