Hi guys,
I have upgraded from 9.1.5 to 9.2 and all of a sudden, a working Index is no longer working.
No changes were made to the product catalog.
2 days ago it was fine, now it returns an error.
Here it what it says (I have also attached it for reference)
2017-02-15 07:22:41.009: Error processing product (AutoID: 10349, ProductID: zzabc, VariantID: , LanguageID: LANG1, Name: product name abc). Exception logged
2017-02-15 07:22:41.009: Error processing product. System.NullReferenceException: Object reference not set to an instance of an object. at Dynamicweb.Ecommerce.Indexing.ProductIndexBuilder.ProcessProducts()
And it goes like this for all products, then:
2017-02-15 07:23:23.934: Product index builder experienced a fatal error.. System.IO.IOException: The process cannot access the file 'c:\Domains\Sites\goldilocks.dw-demo.com\Files\System\Diagnostics\Products\Products.index\A\2017-02-15 072240\Status.xml' because it is being used by another process. at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath) at System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy, Boolean useLongPath, Boolean checkHost) at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize, FileOptions options, String msgPath, Boolean bFromProxy) at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize, Boolean useAsync) at System.Xml.XmlWriterSettings.CreateWriter(String outputFileName) at System.Xml.Linq.XDocument.Save(String fileName, SaveOptions options) at Dynamicweb.Diagnostics.Tracking.Status.SaveOrUpdate(String folderPath) at Dynamicweb.Ecommerce.Indexing.ProductIndexBuilder.ProcessProducts() at Dynamicweb.Ecommerce.Indexing.ProductIndexBuilder.Build(IIndexWriter writer, Tracker tracker)
2017-02-15 07:23:23.934: Product index builder experienced a fatal error.
I guess it might have to do with some of the new settings on the index introduced in 9.2?
I have attached the log for reference.
Thanks,
Adrian