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Font color in template blocks
Hi, In the renderization of a mail, sometimes appears a <span class="im"> that changes the font color of the text. I don't know why it appears, as it is not coded in the template. The results is a different text color (see image 1), due to that ...
Tomas Gomez
10/09/2020 12:02:36
Last post: 17/09/2020 11:22:07
No validation on shipping method
We are having some troubles, regarding validaton in the cart. If we do not set a default shipping method, there should be some kind of validation. But the customer is able to submit the order, wihtout choosing a shipping method. It should work exactl ...
Mikkel Belchuke
30/08/2020 15:25:26
Last post: 17/09/2020 10:36:39
Accessing ParagraphID in Rows
Hi guys, I am trying to add an ID to each row and use ParagraphID as value. However, when I try @Model.Item.ParagraphID I get 0 all over. The same goes for @Model.Item.PageID Even though they are somewhat different elements, I believe they should exp ...
Adrian Ursu
15/09/2020 15:54:30
Last post: 15/09/2020 18:14:35
Visual Editor - Language layers
Hi, When you have a solution with language layers and create a paragraph in the master language a paragraph is also created in languange layers. This does not seem to apply when creating content with the new Visual Editor. Is that by design at the mo ...
Aki Ruuskanen
15/07/2020 14:22:24
Last post: 15/09/2020 16:57:06
Missing documentation for email marketing automation Flow
Hiya, It seems that the email marketing automation has changed, at least in DW 9.9.x, and now uses a "Flow" menu to configure. When I click the Help button on the flow screen it goes to https://doc.dynamicweb.com/frontpage?m=keywordfinder&keyword ...
Hans Kloppenborg
15/09/2020 11:26:34
Last post: 15/09/2020 16:56:20
Marketing statistics not working because google maps utility link is using http leading to mixed content block
Hello, After updating a solution for a customer on your advise that an issue with the email statistics could be fixed by updating the controls package, we found out that it did not work. (current version is 9.8.9) Checking the console logs for the St ...
Hans Kloppenborg
06/08/2020 16:01:01
Last post: 15/09/2020 16:49:36
Colors in image after resize
Hi I have a bunch of images uploaded to a folder, where the image resize setting is activated. The images are in the sRGB colorspace and with plenty of white in them. When they are resized the white #ffffff are converted to a light gray #fafafa. When ...
Morten Lund
25/08/2020 12:09:58
Last post: 15/09/2020 14:21:20
Monitoring Health - extend
Hi, We loved the new "Health" node in Monitoring available in DW 9.9! Is there a way for us to add custom validations to it? Best Regards, Nuno Aguiar ...
Nuno Aguiar
11/09/2020 17:29:31
Last post: 14/09/2020 13:21:24
Isolate login session for each website
I have two websites, "Website A" and "Website B". Whenever I login to "Website A" I'm also autmatically logged in to "Website B". Is that because I use the same domain on both websites, just separated with an "https://mydomain.com/website-a" and "htt ...
Martin Grønbekk Moen
11/09/2020 16:54:53
Last post: 12/09/2020 00:44:00
Data Integration jobs list is very slow
Hi, Consider this screendump https://www.screencast.com/t/RmwGBlr3. You'll notice that the system takes a LONG time to render the list of jobs. I believe this is relate to how DW processes the jobs, needing to parse all XML files, which contain all o ...
Nuno Aguiar
22/05/2020 13:29:25
Last post: 11/09/2020 18:13:58
Lower severity on "Expired login session"
Hi, We have a high number of "Errors" in Monitoring, a lot of them caused by "normal/expected" behavior, in this case, when a login is expired, which could be caused by server recycle. https://www.screencast.com/t/RzX0tay4A Could this severity be low ...
Nuno Aguiar
23/07/2020 13:22:04
Last post: 10/09/2020 17:28:07
Delete item and page?
Hi, I need to delete some item based pages from frontend. Can I do this without messing up the database? I figure there may be relations that will fail if not done properly. I'm basically doing this in my template: Dynamicweb.Content.Items.Item.GetIt ...
Martin Christensen
10/09/2020 12:04:43
Last post: 10/09/2020 13:02:53
Error deploying data to producction server
Hello: Im trying to transfer some data from my stagging server to producction server using the deployment tool. Here is the information https://doc.dynamicweb.com/documentation-9/platform/platform-tools/deployment-tool Both servers have the 9.8.7 ver ...
Jose Caudevilla
09/06/2020 12:31:44
Last post: 09/09/2020 14:30:38
DW8 does not log me out
Hi, We have a couple of customers complaining they cannot logout. These are old implementations still in DW8. We've tried to upgrade to the latest 8.9 with no luck, and now I've even tried to add a notification subscriber to delete it with no luck. h ...
Nuno Aguiar
08/09/2020 16:09:08
Last post: 08/09/2020 17:32:41
Image handler image quality
I've noticed that the image quality when using the image handler is worse than when viewing the image directly: Good quality: http://rapido-34-full.websrv01.smartpage.dk/Files/Images/noblur.jpg Worse quality: http://rapido-34-full.websrv01.smartpage. ...
Vincent Gercke Pedersen
29/07/2020 09:55:18
Last post: 08/09/2020 15:59:19
Personalization
Greetings, We have multiple customers who has become interested in using personalization. From this we have gathered some questions that hopefully someone here can answer. At the moment you are able to give some points when a user does some specific  ...
Keerthy Sethupathy
07/09/2020 09:57:10
Last post: 08/09/2020 11:32:59
Redirect first page to '7' not working
Hi, We have noticed (since at least 9.8 but the screencast is in 9.9) that the Redirect first page to '/' is not working properly https://www.screencast.com/t/K5raBK6tDJaf https://doc.dynamicweb.com/documentation-9/content/content/websites-language-l ...
Nuno Aguiar
03/09/2020 13:21:41
Last post: 08/09/2020 02:20:21
Adjust Robots meta for secondary pages of product list
Hi guys, I have received a weir request from one of my customers. Apparently, their SEO specialists have recommended that we should adjust the robots meta value to "noindex, follow" for all pages containing PageNum=*. I see that I can create a custom ...
Adrian Ursu
04/09/2020 13:30:33
Last post: 07/09/2020 17:26:09
Strange problem with RenderNavigation
On this site we render some navigation in the footer. We render them with the "parenttag": @RenderNavigation(new { StartLevel = 2, EndLevel = 2, ParentTag = "contactparent", Expandmode = "Path", Template = "EasyLaserFooterNav.xslt" }) Example, in the ...
Aki Ruuskanen
07/09/2020 15:57:02
Last post: 07/09/2020 17:15:09
Email Marketing - The email failed to be sent correctly
Hi, Consider this https://www.screencast.com/t/SWiWpaNWRcy A customer is asking "What was wrong? How can I tell which email that was"? So my question to you is, how can we make this more obvious? I can't find anything under Monitoring I can see the L ...
Nuno Aguiar
03/09/2020 17:32:24
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