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Duplicate email added to email folder for every send
I'm noticing that whenever we send an email through the email marketing backend tools, the linked email gets a grayed out copy added to the Newsletter content folder. And if I try to delete one, I get this: Is this the expected behavior?... Hopef ...
Arianna Lawson
25/03/2022 20:57:03
Last post: 28/03/2022 02:49:26
Are there by chance any Excel wizards that can help me convert a timestamp to a human friendly value?
Hi Maybe wrong forum, but desperate times call for desperate measures, so here goes. When exporting orders, we get this value <?xml version="1.0" encoding="utf-8" standalone="yes"?><OrderCaptureInfo><Times ...
Hans Ravnsfjall
25/03/2022 15:29:37
Last post: 28/03/2022 12:28:31
GeneralLog table grown to 48GB!
Are there any issues with truncating this table? ...
Kevin Steffer
24/03/2022 12:22:39
Last post: 24/03/2022 13:06:06
Banned IP request value
Hi, I can see that in the Monitoring Tool I have the Security/IpBanner logs with a reason for the ban, but I don't have the value that was submitted (noticed in 9.10.8). Could the value be added? Here's how it currently looks The reason I' ...
Nuno Aguiar
23/03/2022 18:38:47
Last post: 24/03/2022 12:02:01
Public Dashboards?
Hi, Isn't it possible to create public dashboards? We would need to have a pre configured dashboard in PIM to a number of product managers. EDIT: I mean shared dashboards. Regards / Aki ...
Aki Ruuskanen
23/03/2022 14:18:17
Last post: 23/03/2022 18:05:47
Deployment Tool always flags differences
Hi, We're trying to sync content between two environments. The deployment tool is doing so correctly, but some acceptable differences are always being flagged, which is causing us to think that there's always something that changed and needs  ...
Nuno Aguiar
21/03/2022 15:36:06
Last post: 21/03/2022 18:12:27
Using the query publisher for a webapi - do i have to use a query?
Hi I am creating a small webapi for itembased data. Think the best way to do this as it stands, is to use the query publisher. But do i have to use a query in the url in order to get a specific item? The standard way of working, is eg. like this www. ...
Hans Ravnsfjall
21/03/2022 11:37:34
Last post: 22/03/2022 11:54:23
Logger issue
Hello, I have some code that is trying to log when an error occurs. It only happens in production so I can't easily reproduce it so I'm trying to catch it in the log. I have the following code: catch (Exception ex) { var ip = HttpContext.Curr ...
Scott Forsyth
12/03/2022 15:10:01
Last post: 14/03/2022 14:59:27
Welcome Email send not successful in one try
Hello, WIth a recent customer, they set up a marketing campaign for their Welcome Email to 24,073 of their customers. Upon sending it, only 768 emails sent and the email campaign showed as 'failed.' In order to nudge this along, I was able to ...
Anna Gaeta
09/03/2022 23:21:04
Last post: 10/03/2022 16:40:34
Unpublished page returns codified instead of redirecting to 404
Hi, We have a customer running in 9.12.4 and unpublished pages such as https://sv.winnebago.com/demo return codified instead of redirecting to their 404 (i.e. https://sv.winnebago.com/demo-with-page-that-does-not-exist) if the compression is set to g ...
Nuno Aguiar
07/03/2022 20:01:44
Last post: 04/04/2022 12:12:39
Field from custom field groups in NewsV2 does not show in add/edit news item
Hi guys I have created a new custom field group in control panel for NewsV2 and added it to a news category. But when i add/edit the news items in that category the fields does not show. I have done this a million times without any problems. Has ther ...
Jesper Holm Damgaard
07/03/2022 10:52:24
Last post: 07/03/2022 12:46:50
Maps not gathering Lat/Long for second location
Hello, We have an issue with this page: https://www.petersoncheese.com/company/contact-us The map is too zoomed in. When we go into the backend to add the second address, it is not saving the lat/long. Has anyone seen this before? ...
Ryan Burnham
04/03/2022 15:24:31
Last post: 05/03/2022 04:34:36
Unable to import users using the contextual import
Hi guys, I have a solution running on DW 9.12.7 and I am trying to import users using the right-click menu on the user group. I have a file that was previously generated by export. The first steps in the wizard are ok but the last one is unavailable: ...
Adrian Ursu
24/02/2022 17:10:42
Last post: 05/12/2023 16:11:33
Copy Row and Paragraph templates
Hi All, Is there a way to copy Row and Paragraph templates to another master within the same installation? Thanks! Greetings, Jaap. ...
Jaap Tinholt
24/02/2022 16:35:20
Last post: 28/02/2022 19:46:56
Extranet Module Templates DW v 9.7.7
Using the Extranet Module users profile edit form (Edit_Profile.cshtml) if we allow the logged-in User to update their zip code we do this: <input type="text" name="UserManagement_Form_Zip" id="UserManagement_Form_Zip" ...
Kevin O'Driscoll
22/02/2022 18:35:36
Last post: 24/02/2022 09:17:59
Incomplete recipients for Abandoned
Hi All, Can somebody share with me why I have those incompleted recipients on my Abandoned schedule emails and how can we resolve it? The incompleted recipients included valid emails and also their email permission was also ON. I am not sure why they ...
Nay Chi Phyo
22/02/2022 11:07:19
Last post: 22/02/2022 20:29:37
Repository Rebuild Task End time not honored + odd message
Hi, Using 9.10.11, we're having an odd message in Monitoring. Consider the screencast https://www.screencast.com/t/7LjU9oLYO Apparently the Rebuilt task end time is not honored Otherwise we would not be getting an error from the Scheduled Task ev ...
Nuno Aguiar
15/02/2022 17:26:26
Last post: 16/02/2022 11:22:35
System.IndexOutOfRangeException: TopFolderDescription
Hi guys, I have a solution running on 9.10.17 where we have an issue with the Emails folder in the Marketing section: I get a 500 error when trying to access: https://magazin.agricover.ro/admin/api/navigators/Marketing/RU1BSUw= I have not encountered ...
Adrian Ursu
15/02/2022 10:59:42
Last post: 15/02/2022 12:11:11
Patched version af Dynamicweb.Admin 9.13?
Dear Dynamicweb, It seems like there is no patched version of Dynamicweb.Admin of 9.13 in the nuget feed. When is a patched version expected? Best regards, Anders ...
Anders Ebdrup
11/02/2022 12:31:20
Last post: 11/02/2022 13:28:24
GetImage Monitoring error
Hi, We're having an error reported in the Monitoring tool related to a null value in the source parameter 2022-02-10 11:05:03.102: Value cannot be null. Parameter name: source. System.ArgumentNullException: Value cannot be null. Parameter name: s ...
Nuno Aguiar
10/02/2022 13:49:09
Last post: 08/03/2022 17:29:44