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It was created in 8.8.1.0 branch and merged to 8.8 and 8.7 and 9.0.

According to code, it is still there.

Hi Nicolai,

Here's my repro and results from both 8.8.1.5 (production website) and 8.8.1.12 (test website)

• Sending it from the production website - http://screencast.com/t/TUgAniOU
  
• My results from both versions - http://screencast.com/t/jlkQpLs0OE5f

I did this from www.lorenz.com.

Can you repro and/or confirm?

Best Regards,

Nuno Aguiar

Hi Nuno,

I'm not able to reproduce the issue on our test environment based on 8816 and later. Tested email clients - Office 365 (browser version) and MS Office 2013, delivery providers  - SendGrid (with/without Goole tracking) and Default DW provider. Please, find the proof - http://screencast.com/t/v8emNEWe 

BR, Oleg QA

Nuno, could you have some tags in your template that renders in a different order?

Hi Nicolai and Oleg,

I had checked and the frontend developer had indeed placed the pre-header tag within a <div>. That fixed it, but I have a new issue now.

I am using Outlook 2016 and my pre-header text is rendered. I am attaching the screen dump and the email source code.

Could this be simply related to Outlook 2016? I tried to google about it and found people suggesting adding "mso-hide: all"

Best Regards,

Nuno

Hi Nicolai,

Thanks for confirming. And I did add change my markup and placed the tracking pixel after the preheader (clean) and works perfectly.

Thank you.

Nuno

Hi Nuno

The problem regarding #25858 "Change the preheader html" has been resolved in Dynamicweb version 8.9.0.0+

To upgrade please choose this version from backend or download from here:

http://doc.dynamicweb.com/releases-and-downloads/releases

Let me know if you need any more help regarding this

Kind Regards
Dynamicweb Support
Kristian Kirkholt

Thank you Kristian.

Hi Nuno,

Do you have a confirmation this thing is solved?
I cannot make ot work on 8.9.0.2 on Rizzo and I assume you are using the same email templates as I do.

The preheader looks fine on web based gmail, on my Android Phone but not on Outlook 2016.

I keep seeing the html code of the tracking pixel, although I have placed the template tag (EmailMarketing:Email.TrackingImage) after the Preheader Span.

Could it be something in my template? Maybe the doctype declaration or something else from the meta information?

Thanks,

Adrian