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Marketing Flows

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Aki Ruuskanen
Aki Ruuskanen
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Posted on 17/08/2021 13:33:33

Hi,

I' trying to get the Email Marketig Flows to work but. 

I have created a test flow and added myself as a recipiant. 
I have set the start date and added a step with a 5 minute delay. 

I then run the "Email Marketing Flow Scheduler" manually. 

But the "View Flow" remains empty. Some for some reason it wont recognize new recipients.

Can anyone shed some light on what I am doing wrong?

Regards / Aki

FlowView.png TestFlow.png

Replies

 
Nicolai Pedersen
Posted on 18/08/2021 10:46:02
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Who is the sender of the email?

 
Nicolai Pedersen
Posted on 18/08/2021 10:46:11
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And do you receive it?

 
Aki Ruuskanen
Aki Ruuskanen
Posted on 18/08/2021 13:59:29
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Hi,

No, I don't receive anything. I have followed the steps here : https://doc.dynamicweb.com/documentation-9/marketing/email-marketing/flows

The log for EmailHandler does not have anything about sent e-mails. 

The log for scheuled tasks has this : 

2021-08-18 13:56:49.9028|INFO|ScheduledTasks|Task 'Email Marketing Flow Scheduler' ID=14: task execution started
2021-08-18 13:56:49.9340|INFO|ScheduledTasks|Task 'Email Marketing Flow Scheduler' ID=14: Method Dynamicweb.EmailMarketing.Flows.FlowScheduledTaskAddIn.Run returned: True
2021-08-18 13:56:49.9340|INFO|ScheduledTasks|Task 'Email Marketing Flow Scheduler' ID=14: task execution finished

 

 

 

 
Aki Ruuskanen
Aki Ruuskanen
Posted on 19/08/2021 13:08:53
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The sender e-mail is "info@mindflower.se". 

What is the "Delay" based on? Is it from when a user is added to the "To" section?

Regard / Aki

 
Nicolai Pedersen
Posted on 19/08/2021 14:01:57
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This post has been marked as an answer

Yeah, when you were added or when you last received an email.

But I see now that you have added your self to the mail that is part of the flow - you need to add your self to the flow - not the mails in the flow.

See https://doc.dynamicweb.com/documentation-9/marketing/email-marketing/flows

Votes for this answer: 1
 
Aki Ruuskanen
Aki Ruuskanen
Posted on 19/08/2021 14:23:13
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Thanks for your input Nicolai. 

I saw now what the problem was, besides from defining recipiant in the mail. 

My testuser had not "Allow e-mails" checked.  Jeez...

*Backing slowly from the room....

 
Nicolai Pedersen
Posted on 19/08/2021 15:20:29
Reply

Its those crapy gdpr rules gives us so many problems!!!

 

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