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Search, weighted app

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Nicholai Pedersen
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Posted on 13/11/2023 15:32:54

I've encountered a scenario that I frankly have no idea why is happening. On a website this app is used on a page paragraph to search for products and content. The issue is that the search also finds products that are marked as 'inactive' for all of its language layers. Anyone encountered something similar? and what can we do to prevent inactive products to be searched up? The site in question runs on a DW 9.13.11 instance


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Morten Bengtson Dynamicweb Employee
Morten Bengtson
Posted on 13/11/2023 15:55:44
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Try this...
Go to Settings > Ecommerce > Advanced configuration > General
Ensure that the settings for "Only show products" / "Only show variants" are correct according to how you want the search results to be displayed.

 
Nicholai Pedersen
Posted on 13/11/2023 16:03:49
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Hi morten, thanks for the reply! :-D  these are the options set:
If theres any other information I can provide let me know

 
Morten Bengtson Dynamicweb Employee
Morten Bengtson
Posted on 13/11/2023 16:39:27
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I'm pretty sure that should work.

Maybe the products that show up in search results are variants? Are you sure that you have deactived each of the variants and not just the master product?
The behavior/result of activating/deactivating products depends on your field settings for "Active" in Settings > Ecommerce > Advanced configuration > Fields.

And also check if you have unexpected/corrupt data in the EcomProducts table.

Otherwise, try upgrading. DW 9.13.11 is old ;)

If you still can't make it work then I suggest that you contact Care.

/Morten

 

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