Not sure if this is in the correct forum category, but I'll ask anyway.
Have I been dreaming, or have I seen some kind of feature in either Rapido or some other demo site, where a sales person logged in and representing another customer can manipulate the cart?
I'm wondering if there is possible to change the price in the cart, or give discounts which will be imported into the ERP-system as an overridden price when the order is created?