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Tracking number in Track and Trace became missing

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Aye Nyein Myat Dynamicweb Employee
Aye Nyein Myat
Reply
Posted on 27/12/2018 11:48:44

Dear All, 

When I updated the order detail information for an order in the backend and save, the tracking number for this order in 'Track and Trace' became missing. Please refer to the following link for the scenario. 
https://www.useloom.com/share/d2394bbfb14f4652ad067633d709af1c
Please advise how can we avoid this issue while editing the order information. 

Best Regards, 
Nyein


Replies

 
Nuno Aguiar Dynamicweb Employee
Nuno Aguiar
Posted on 27/12/2018 12:07:49
Reply

Hi Nyein,

 

What version are you on? There was such an issue which was fixed in 9.5.6 https://doc.dynamicweb.com/downloads/releases/bug-fixes/bug-fixes-for-9-5#9.5.6. 

 

Best Regards,

Nuno Aguiar

 
Aye Nyein Myat Dynamicweb Employee
Aye Nyein Myat
Posted on 27/12/2018 12:53:41
Reply

Hi Nuno, 

Thank you for your information.
I am on version 9.5.3. 

Best Regards, 
Nyein

 
Aye Nyein Myat Dynamicweb Employee
Aye Nyein Myat
Posted on 10/01/2019 11:25:00
Reply

Dear All, 

I noticed that version 9.5.6 has an issue with url that is not SEO compliance. We need both of these functionality; SEO compliance and 'Save and Close' for order detail.
Please advsie. 

Best Regards, 
Nyein

 
Nicolai Pedersen
Posted on 10/01/2019 14:18:28
Reply

Hi Nyein

What URL? The track and trace url?

BR Nicolai

 

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