Service Requests

Type of service Price for sites hosted at
HostNordic / Dynamicweb
Price for sites hosted outside of
HostNordic / Dynamicweb
Reset/send password Free ½ hour
Create payment Gateway user (DIBS, Quickpay) Free Free
Upgrade of website Free 1 hour*
Installation of new website Free 2 hours
Convert website from standard to custom ½ hour 1 hour
Move/ Copy website 2 hours* 3 hours*
Upsizing database from Access to SQL 1 hour* 3 hours*
Zip solution 1 hour 2 hours
SSL Certificate ** See pricelist below -
Other (default price by the hour, see below) Contact Service Desk Contact Service Desk

Current default price per hour is DKK 1.195 / EUR 160.

* This is the typical time usage, but it may vary according to task size and complexity. Please contact service desk to get a more accurate time estimate.
**  SSL Certificates are only available for SaaS and Free/Express license types

Service requests are handled and prioritized according to severity of the task. Please specify any potential critical business impact.

Prices below are per domain, which includes with and without www. However Multi Domain SSL does not include with and without www.

Example: If you want two domains for the same customer, you will need to buy the Multi Domain SSL and also an extra domain (495,-) if you want both domains with an without www.


SSL type

1 year

2 years

3 years

Basic SSL




Basic Wildcard SSL




Multi Domain SSL (3 domains)



Extra domain