Service Requests
Type of service | Price for sites hosted at HostNordic / Dynamicweb |
Price for sites hosted outside of HostNordic / Dynamicweb |
Reset/send password | Free | ½ hour |
Create payment Gateway user (DIBS, Quickpay) | Free | Free |
Upgrade of website | Free | 1 hour* |
Installation of new website | Free | 2 hours |
Convert website from standard to custom | ½ hour | 1 hour |
Move/ Copy website | 2 hours* | 3 hours* |
Upsizing database from Access to SQL | 1 hour* | 3 hours* |
Zip solution | 1 hour | 2 hours |
SSL Certificate ** | See pricelist below | - |
Other (default price by the hour, see below) | Contact Service Desk | Contact Service Desk |
Current default price per hour is DKK 1.195 / EUR 160.
* This is the typical time usage, but it may vary according to task size and complexity. Please contact service desk to get a more accurate time estimate.
** SSL Certificates are only available for SaaS and Free/Express license types
Service requests are handled and prioritized according to severity of the task. Please specify any potential critical business impact.
SSL pricelist
Prices below are per domain, which includes with and without www. However Multi Domain SSL does not include with and without www.
Example: If you want two domains for the same customer, you will need to buy the Multi Domain SSL and also an extra domain (DKK 395,-) if you want both domains with an without www.
SSL type |
1 year |
2 years |
Basic SSL |
DKK 995 |
DKK 1.595 |
Basic Wildcard SSL |
DKK 1.995 |
DKK 2.995 |
Multi Domain SSL (3 domains) |
DKK 2.595 | |
Extra domain |
DKK 395 | |
EV SSL |
|
DKK 4.995 |
*Starting on March 1, 2018, you will no longer be able to purchase 3-year SSL certificates. This change is being enforced by the Certificate Authority/Browser Forum (CAB Forum), which is more or less a regulatory body made up of CAs and Browser. Decreasing the maximum lifetime of certificates from 3 years to 2 years, helps reduce the presence of older, outdated and possibly vulnerable certificates, that were issued before new guidelines were put in place.
This change does not affect current certificates, so don’t panic thinking you need to replace any existing certificates that were issued with a 3-year validity period.