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Multiple discounts on the same order

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Adrian Ursu Dynamicweb Employee
Adrian Ursu
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Posted on 28/11/2019 17:24:21

Hi guys,

I have a situation with 2 discounts that should overlap.

One discount gives a free product, while the other one is based on a voucher code and should add an extra discount.

No matter how I configure them, once I apply the voucher code, the free product discount is gone.

I have tried Inclusive and Exclusive, Aggregated, Highest, Lowest but without any luck.

The solution runs on DW9.6.12.

Is it a bug or a configuration?

Thank you,

Adrian

 


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Oleg Rodionov Dynamicweb Employee
Oleg Rodionov
Posted on 02/12/2019 02:32:17
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Hi Adrian,

I've checked the issue on Rapido 3.1.1 solution based on last DW9.7.4 and was not able to catch it, the both discounts are applied at the same time-proof. The video has case when the both discounts are apllied as 'Product discount' but the I had the same results when they are 'Order discount'.

BR, Oleg QA

 

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