Hi guys,
We have a situation on a solution that's using Assortments and Discounts.
Historically, we have used the old discounts (the solution was rather old) and we have just upgraded to the latest 9.14 version.
After the upgrade, we asked the customer to move away from the old discounts and add new ones instead.
After the move, we are experiencing some errors for discounts that are offering free products.
The error shows only when the current user does not have in the assortments the products that are supposed to be given for free.
I understand that this may be a scenario that was not addressed and that we can probably try to separate the customers into groups depending on the access to Assortments but this separation will be extremely time consuming because we have about 70k users spread across multiple User Groups and more than 1000 assortments.
That's why it would be easier/safer if this exception would be handled when the discount is applied.
Here is the error:
We sometimes see this error as well:
Thank you,
Adrian
