Hi,
We're using smart searches to populate several user groups. We've noticed some groups were suddenly empty:
When clicking on edit > save the users reappear
I've tried running the user index before, but it didn't change anything.
What could be the solution here?
Hi Nicolai,
It's indeed imported. I don't have a field mapping to the AccessUserGroups field, but I've got a destionation group selected. So I presume that's the same?
I've checked the scheduled task for the SmartSearch Calculation. This was inactive. Restarting it fixed the issue.
The problem now is that there is a small t!me gap between the scheduled tasks of the customer import and the SmartSearch. How can I avoid this?
Fyi the destination group of the customers is a general customer group.
Kr
Yes, that would be the same - the group associtation in Dynamicweb up until dw10 has this information in this weird field (changed in dw10 to a be a real relation table, finally).
So when your import runs, the information is overwritten.
Great you found the scheduled task. You cannot avoid a small delay as it is now.
You can mark the groups field to not being written to when you update exising users - but only when creating new records - you do that on your mappings:
In the data column mapping in the dump below - the cute and secret icon with 2 arrows - click that, and it changes to be one arrow, and it will only be written to when creating new users.
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