Developer forum

Forum » Ecommerce - Standard features » Impersonation - Order impersonated by ?

Impersonation - Order impersonated by ?

E-mail notifications
Anders Jensen
Reply
Posted on 04/09/2023 10:42:25

Hi

We have supporteres helping customers to complete checkout by impersonation.

Is there any way to add who helped the customer, by adding the impersonation username og email or ?


Replies

 
Adrian Ursu Dynamicweb Employee
Adrian Ursu
Posted on 04/09/2023 10:54:47
Reply
This post has been marked as an answer

Hi Anders,

I believe that the Secondary user is saved on the order. But it may not be very easy to filter by it. You might see that only in the order details screen in the back-end.

If you need it differently, maybe you should add an OrderField where you can store anything you want from the Secondary user (the user impersonating).

Of course, this would mean customizing at least one of the checkout step templates.


Adrian

Votes for this answer: 1
 
Anders Jensen
Posted on 04/09/2023 10:56:28
Reply

Thanks Adrian I'll try that.

 
Nicolai Pedersen Dynamicweb Employee
Nicolai Pedersen
Posted on 04/09/2023 17:17:04
Reply

You can also add the column to the orderlist:

The field is called "On behalf of" which should show you who placed the order.

 

You must be logged in to post in the forum