Greetings
I'm using the order provider to export orders. The following settings are used:
Export not yet exported Orders -> true
Only export orders without externalID -> true
Do not export carts -> true
I know that the last option "Do not export carts" only exports orders where OrderComplete = true and OrderCart = false. That is as expected, but there are some orders where OrderComplete = true and OrderCart = true. These orders are never exported.
These orders (with orderid = CARTxxx) are listed under "completed orders" in DW admin. When I compare these orders to regular orders (with OrderComplete = true and OrderCart = false) I cannot see why some of them still are carts. The creditcard transaction has completed with Success, there's a transaction number, etc, etc.
Therefore:
Why do these types of orders exist in the database?
Should they be treated as completed orders or should they be treated as carts?
If they should be treated as completed orders, how do I export them (if I uncheck the "Do not export carts" options, all carts will be exported; this is not what I want)
The installation is DW 8.8.1.6
Regards,
Espen