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Video thumbnail/preview not populating

Melissa Borgmann
Melissa Borgmann


We are seeing an issue where the video asset thumbnail/preview is not populating on the product detail page; see screenshots below. Changing 'Open in modal' from 'Yes' to 'No' works to show the video preview, but it also negates the 'Image aspect ratio' setting which is quite an unpleasant viewing experience if you have the row as full-width.

Solution is on 9.14.1 / 1.14.1



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