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Orders not showing in my Orders

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Justin Sjouw Dynamicweb Employee
Justin Sjouw
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Posted on 19/03/2026 14:07:28

Hi,

I have a fresh Swift2.2 sitem with some products imported, then created a few orders.

The orders were placed correctly, and I can see them in the backend:

I would expect these orders to show in the dashboard of the user who made the order, but they are not there:

I have check in the database as well, the userId is correct in the EcomOrders table, but the orders do not show:

These are the app settings:


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Jennifer Johansen Dynamicweb Employee
Jennifer Johansen
Posted on 19/03/2026 17:09:21
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I cannot reproduce this issue. Which dynamicweb version are you running on

 
Justin Sjouw Dynamicweb Employee
Justin Sjouw
Posted on 19/03/2026 22:23:49
Reply

nevermind, found it, they were connected to the wrong shop, due to the fact that no shop was explicitly connected in the cart app

 

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