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Unexpected exception CheckOutDone()

Søren Jakobsen
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Hi Community,

we are working on a DW 9.13.3 with live-integration 6.2.7. When creating an order with live-integration activated we get the following error in the order log:

Order ERROR: Unexpected exception CheckOutDone() with the message: Object reference not set to an instance of an object. (IsCart:False, UserID/name/secondaryid:0//0, Complete:True), (IP:127.0.0.1, Url:/Default.aspx?ID=6398), Thread:10, HashCode:11381049)

Order is created but not transferred to ERP. It live-integration is de-activated CheckOutDone() don't throw an exception.

I have attached the error log. 

To me it looks like the error occurs when DW tries to send order notification mails. Mails are send when live-integration is de-activated but don't get send when live-integration is activated. Any takes on this? Bug?

 

Best regards

Søren


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Dmitriy Benyuk Dynamicweb Employee
Dmitriy Benyuk
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This post has been marked as an answer

Hi Soren,
yes, it was a bug but it is now fixed in the newer Live integration version 6.2.8. So you can now download it and update the failing 6.2.7 version.
BR, Dmitrij

Votes for this answer: 1

 

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