Timeout on DynamicwebCustomerCard

Michael Knudsen

Posted on 16/09/2025 22:09:37

I'm trying to receive customers (I expect around 1.500 customers) from Business Central and since I get timeout after approx. 20 mins, have I tried to limit the number of informations to 'No' and 'Name'. However I still get timeout so is it the Business Central web service setup that needs a review or is it my configuration in Dynamicweb?

I that tried the same request on both a sandbox and production environment, but they both gives the timeout.
https://api.businesscentral.dynamics.com/v2.0/[TENANT_ID]/[ENVIROMENT_NAME]/ODataV4/Company(['COMPANY_ID'])/DynamicwebCustomerCard?$select=No,Name

Br. Michael Knudsen

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Matthias Sebastian Sort

Posted on 17/09/2025 09:31:02

This post has been marked as an answer

Hi Michael,

I am not sure where the bottleneck is, but have you tried to limit the response via the other settings available in the OData Provider so you set the "Maximum pages size" to 100?

Matthias Sort

Votes for this answer: 1

Michael Knudsen

Posted on 17/09/2025 21:09:52

Hello Matthias,

- seems "Maximum pages size" was the key to success, atleast no timeouts are shown in the logs anymore!

Thanks so much for this hint.

Br. Michael Knudsen

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Timeout on DynamicwebCustomerCard

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