Language versions of product disabled after DW provider import

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Davy Capiau

Posted on 23/05/2025 16:53:26

Hi,

DW v

We're importing products via the DW provider for 3 languages. We also have 2 other languages that are not in the import.

When running the provider in the Ecomproducts table, the 2 languages that are not included in the import are deactivated.

Settings on integration level and table level are not checked to disable anything. This seems strange behaviour for the DW provider. Is this normal or maybe caused by the older DW9 version?

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Matthias Sebastian Sort

Posted on 26/05/2025 09:53:37

Hi Davy,

I've looked inside the sourcecode of our Dynamicweb Provider and can't see that it should deactivate behind the scenes.

I tried to reproduce your scenario locally (on a 9.19.2 version), and can't seem to make it deactivate the products from other languages.

Is it possible that you could share some more informations about your job/mappings, and double check that you don't have other jobs (or Scheduled tasks) that deactivate your products? :)

Matthias Sort

Davy Capiau

Posted on 26/05/2025 09:59:23

Hi Matthias,

Thanks for your investigation.

Attached you find the job. It's caused by the EcomProducts mapping.

DW version: 9.15.17

Davy

Import+Product+Data_(1).xml

Matthias Sebastian Sort

Posted on 26/05/2025 10:12:25

Hi Davy,

Files are not downloadable on forum :(

Since you're running a 9.15 version then I think it is easier if you go through our support, they are able to go into more detail.

Matthias Sort

Davy Capiau

Posted on 28/05/2025 10:24:47

Hi Matthias,

FYI:

- No mappings enabled => Run the profile => languages not included in the source file get disabled.

Dmitriy Benyuk

Posted on 28/05/2025 10:42:15

This post has been marked as an answer

Hi Davy,
you have some custom table script in your job so that maybe the reason:

<sourceTableName>EcomProducts</sourceTableName>

<destinationTableName>EcomProducts</destinationTableName>

<deleteRowsMissingFromSource>False</deleteRowsMissingFromSource>

<addColumnsFromSourceToMappingIfMissing>False</addColumnsFromSourceToMappingIfMissing>

<scriptClass>CustomCode.Tablescripts.MapToMatchingVariantInPrimaryProductAndCreateMaster</scriptClass>

<name>DiscardDuplicates</name>

</option>

</options>

BR, Dmitrij

Votes for this answer: 1

Davy Capiau

Posted on 28/05/2025 11:00:02

Hi Dmitrij

I thought this wouldn't apply without the active mappings. But yeah, that's the only thing that makes sense. Thanks!

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Language versions of product disabled after DW provider import

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