Hi
We experience costumers have problems with solutions after a version change - probably most due to assets such as css and js files being cached. Believe it or not, alot of our clients don´t know what browser cache is, and sometimes it can take quite a while guiding them through the process on the phone - and often this brings a lot of frustration for the costumers.
Couldn´t most of this be avoided, if you added eg the date the file was saved to the reference of the backend master file? So that instead of having eg:
<link href="/Admin/Resources/css/main.min.css" rel="stylesheet"> and
<script src="/Admin/Resources/js/layout/main-functions.js"></script>
You would get something like
<link href="/Admin/Resources/css/main.min.css?FileSavedDate=ddmmyyhhss" rel="stylesheet">
<script src="/Admin/Resources/js/layout/main-functions.js?FileSavedDate=ddmmyyhhss"></script>
And the FiledSavedDate parameter would read the datestamp on the referred assets, so that the browser wold always fetch/use. the assets belonging to the specific versions?
This would save us some hassles - spare the costumers from frustrations - and undoubtably also result in fewer support cases for Dynamicweb Support, because I can imagine some of the cases you get are related to caching.
This should be an easy fix.