Hi, I apologize a bit in advance for sounding a bit cross, but it's been a long wait and a rather long process for a (in my mind at least) simple thing.
The scenario:
I've created a form via Forms of Editors, and a product template in which I've include this as a Global:Paragraph.Content tag referring to the paragraph in question. As a result, the form should be part of the product template from which I can send information from the product template directly via the URL (for example). A simple contact form if you will. The template design does not allow me to include the form as a separate paragraph on the product details page layout. This would otherwise have been optimal.
The issue:
The problem is that the form renders on the page without problems (and is not a form included inside another form by the way). It just doesn't submit any data. If you take a look through the browser inspector the data from the form is picked up nicely as it should, it's just never submitted properly, no redirect to any receipt (if set up), and of course no mail recieved from the form. It just redirects to the original page ID.
My annoyance:
This is where I contacted DW engage describing the above. I recieved the answer of (roughly) "You are trying to receive data from the form's module in our product catalog. It is not something we support out of the box." As such, this would have been a sufficient answer, if it was not for the fact that the former forms module performed this task perfectly.
Now, I know that you encourage us to use your latest modules, and don't get me wrong, I think that is the right way to go. I want to use your latest modules. But when the answer is "It is not something we support out of the box." ..and a reference to the forum, I would rather classify this as a core code bug, than a feature request. I mean, when the former module performs the specific task better than the new, it's a step back.
The workaround:
I basically have two choices. Either to go with the former forms module, without any options to enhance the mail templates etc. Or, I could split the product template into two, placing the form in between two eCom modules, slashing performance in the process. I'd rather not choose any of those options.
So, as I said, sorry for the irritation, but I've spent way too much time on this case than should have been necessary by now.
Case ref: 114830